Customer Reviews for Jiffy Lube 2516 W PARMER LN, AUSTIN, TX, 78727-4211

Staff were very professional and explained every services required in detail.

The manager, Crissy was very kind and helpful, even though I knocked off her computer monitor to the floor. The technician forgot to reset the oil change warning light, but Chrissy quickly reset it for me, and I was on my way home.

Great service they were very friendly. Shout out to Jason and Ms. Chrissy

Great service snd management

I am so thankful I came to Jiffy Lube\! After having a frustrating experience at Take 5, where my concerns about my vehicle were dismissed and not handled professionally, I decided to bring my car here—and I’m so glad I did\. Manager Christee and her coworker Jason went above and beyond to help me\. They took the time to listen, addressed the issue with my vehicle, and made sure everything was taken care of properly\. The entire process was smooth, stress\-free, and gave me peace of mind\. Excellent customer service like this is hard to find, and they truly turned a stressful situation into a positive experience\. I really appreciate their professionalism, kindness, and attention to detail\. I will definitely continue bringing my business to this Jiffy Lube and highly recommend them to anyone looking for honest, reliable service\. Thank you, Christee and Jason.

service was quick and very hospitable. i will be back here for my next oil change.

Great customer service!

Chrissy was excellent and the whole team. Thank you guys for your great service as usual!

Efficient and personable service :3

The team is always super pleasant and very fast ????.

Good tire rotation

Great service and was helped quickly!

Employees were very friendly. They approached conversations about vehicle needs and concerns in a caring and not pushy manner. I waited longer than expected because there was a line but that’s understandably not on them. I would definitely come again.

The team was very friendly; the manager came from his office and helped out the two technicians get the job done quick and out of the heat.

Pick and excellent service.

Incredibly service, fast and friendly!

This place is amazing! They are very thorough. I love they have a female lead at this location who makes us women feel at ease. 100% recommend for oil changes and tire rotations.

The manager Crissy is awesome! Professional, knowledgeable and kind! Great crew here ??

Quick service, personable staff and straight forward process! Even saw an elevated service delivered just before myself so I knew I was in the right place!

Chrissy was great! Straight to the point and great customer service

so friendly and nice and care about your car! also quick!

Excellent service … would cone again … thank you so much!!!

Very professional and proficient at this location

Amazing customer service, quick and very nice staff

I've been coming here for a few years and have always had a great experience. The staff is friendly, professional, and very courteous. During my visit, they polished my car, cleaned the windshield, filled the tires with air, and topped off all my fluids. The oil change was quick and efficient, taking only about 15 minutes. I really appreciate the attention to detail and excellent customer service. Highly recommend!

Staff is polite and gets the job done. Once, after my air filter was changed by them, there were leaves left over that made a noise when I used my cabin fans; they happily removed them at no charge when I came back and mentioned the issue.

I thank God for the Jiffy Lube staff on Palmar Lane with Chrissy, Thomas L, Arvin A. They are an awesome ???? awesome ???? team and very professional ???? ???? I will be back

They did an awesome job! Got me in and out quickly and were extremely clear with communication!

Quick, friendly and informative

All fault is mine. If one has has a new battery replacement, do not disconnect and try to get an inspection sticker without driving 55 + miles before the attempt.... trust me on this.......