Customer Reviews for Jiffy Lube 8602 BRODIE LN, AUSTIN, TX, 78745-7910
Customers at Brodie Ln talk about:
Customer service
Service speed
Trust
Workmanship quality
Value
Vanessa C.
May 16, 2026
Vincent H.
May 16, 2026
Great place!
Julia L.
May 16, 2026
Cheryl T.
May 10, 2026
Nelda R.
May 08, 2026
Quick with excellence
Cynthia U.
May 07, 2026
Got my smog check this morning. It was quick and staff were nice. Definitely recommend.
Chase H.
May 04, 2026
Perfect customer service. Best I've ever had.
Mauricio Z.
May 02, 2026
Efficient
Bill W.
Apr 30, 2026
I appreciate the great service and everyone is so nice.
Noah W.
Apr 30, 2026
Great customer service!!
Marilyn S.
Apr 29, 2026
Excellent snd quick service!!
Debbie W.
Apr 28, 2026
I have been going here for years. They are the best. Friendly cares about your car and the best
Virginia A.
Apr 28, 2026
Fabulous customer service!!
Sissy G.
Apr 28, 2026
Brittany is great! Great customer service!
Chris D.
Apr 25, 2026
Fast and friendly. What more do you want?
Haley H.
Apr 23, 2026
I had a million and 3 problems with my car... went to a different jiffy lube first and they made any problem i had, 1000× worse... Justin, and his tatted out mexican sidekick made miracles happen ?? i will go no other place from now on. Thank you so much guys!
Skye H.
Apr 21, 2026
Prompt, courteous and resolved issues.
Bartholomew H.
Apr 20, 2026
Great customer service
Sky T.
Apr 15, 2026
I went to the location on Brodie Ln. In Austin recently and initially was getting pretty upset after the guy named Klein who was rude to me after I observed him being very rude and disrespectful to another employee was being very short dismissive and almost condescending attitude with me, but afterwards I was followed up by employees named Reyes and Compton who were extremely helpful, professional, and efficient.. so thanks to them I will be returning customer in the future
Veronica P.
Apr 15, 2026
I love this location! The employees are very knowledgeable and friendly. Had a great first experience there last week with Walter and Shane. Thanks guys!
Cookie R.
Mar 30, 2026
Fast and easy and inspector very kind and professional.
Santiago F.
Mar 20, 2026
Had great customer service from Gorge and Harper today with the oil change and tire rotation. Thanks guys.
Barbara M.
Feb 25, 2026
Jennifer B.
Jan 20, 2026
Julian A.
Jan 17, 2026
Went here a few weeks ago for an oil change incredibly friendly staff. Happy to help, checked all filters and everything but also respected not wanting to purchase which some places aren’t always great about. Came back a few weeks later for my emissions test. The inspector was not available but the awesome staff was able to point me to a location where I could get it done on a Saturday!
Chris H.
Jan 03, 2026
Always come here and get always have a positive experience. Everyone is super kind and knowledgeable, and they take the time to show me other issues without pressuring me to get whatever done by them. Colby and the other gentleman, whose name I didnt catch, were great.
Stacy C.
Jan 02, 2026
Jessierae and Derrick at the men white location in austin are class act, quick , Professional and will come here again for every oil change!
Mario R.
Dec 30, 2025
Went the on a weekend and the service gentlemen were excellent. Very helpful and courteous would definitely return. Thank you for all you guys do.
Melany H.
Dec 24, 2025
Megan S.
Dec 09, 2025
Colby was amazing so professional everything was explained thoroughly and the only place I trust to change my oil
Henry C.
Nov 19, 2025
These guys are awesome. Killen is the hardest working man in the shop. Changed my oil at 5:55 when they close at 6pm! No question just mechanical service. To other reviewers complaining about bed side manner, I'd remind you these guys are mechanics not therapist. Always polite but not talkative types. Just get in line and get on your way with fresh oil in less than 15 minutes. Worth every penny and use quality products and don't try to upsell everything. I appreciate hard work and these guys are top notch in my book.
Jeannette K.
Nov 03, 2025
The staff are the nicest group of people and they really went out of their way to help me and make a really stressful morning much less stressful.
Diana A.
Sep 26, 2025
Quick and kind service
Naeomi G.
Aug 21, 2025
Michelle G.
Aug 13, 2025
kwdstar
Jul 17, 2025
Excellent Service from Justin!
Oneyda T.
Jul 09, 2025
Brad B.
Jun 15, 2025
Was trying to find a state inspection place and the worker here really pointed me in the right direction and was very friendly. This is how customer service should be.
Melinda F.
Jun 04, 2025
10/10 experience with this team! I had difficulty changing my own oil because my plug was stripped. They were so sweet and kind and saved me from a mental breakdown. Took care of everything and were quick. Very much appreciate yall!
Mark M.
Apr 15, 2025
The staff was really nice. They were fast. I was in and out quickly. It is well situated to deal with traffic.
Liv E.
Apr 01, 2025
These guys are GREAT! Not too serious and lower price than we were quoted. Our car was kind of a pain for us ans they didn't seem put out or anything. Super nice and assuring the whole time. Definitely going to make the drive out here to make this our new car place! Joe is amazing.
Albert I.
Mar 07, 2025
Thanks for the excellent customer service. Highly recommended!
Tracy P.
Mar 05, 2025
Great job and fast oil change done by 10 minutes!
Mac E.
Feb 15, 2025
Daniel M.
Jan 31, 2025
Well staffed, efficient, no nonsense, will be back.
Richard G.
Jan 24, 2025
Rob C.
Jun 08, 2023
I've been to this location a few times and will return. They are a professional, courteous, hard-working shop.
The T.
Jan 12, 2023
super friendly and stayed a little late due to my own stupidity, right before the holiday break.
Vee
Mar 26, 2022
I've been going to this place for years, the ppl working there are great and I know one guy that's been there since I've been going, this says a lot, you don't want to go to a place with a lot of turn over. They are super fast too!!
King
Dec 24, 2019
These guys are good at all the services they offer. Except having someone available reliably to do inspections.