Customer Reviews for Jiffy Lube 8602 BRODIE LN, AUSTIN, TX, 78745-7910

Great place!

Quick with excellence

Got my smog check this morning. It was quick and staff were nice. Definitely recommend.

Perfect customer service. Best I've ever had.

Efficient

I appreciate the great service and everyone is so nice.

Great customer service!!

Excellent snd quick service!!

I have been going here for years. They are the best. Friendly cares about your car and the best

Fabulous customer service!!

Brittany is great! Great customer service!

Fast and friendly. What more do you want?

I had a million and 3 problems with my car... went to a different jiffy lube first and they made any problem i had, 1000× worse... Justin, and his tatted out mexican sidekick made miracles happen ?? i will go no other place from now on. Thank you so much guys!

Prompt, courteous and resolved issues.

Great customer service

I went to the location on Brodie Ln. In Austin recently and initially was getting pretty upset after the guy named Klein who was rude to me after I observed him being very rude and disrespectful to another employee was being very short dismissive and almost condescending attitude with me, but afterwards I was followed up by employees named Reyes and Compton who were extremely helpful, professional, and efficient.. so thanks to them I will be returning customer in the future

I love this location! The employees are very knowledgeable and friendly. Had a great first experience there last week with Walter and Shane. Thanks guys!

Fast and easy and inspector very kind and professional.

Had great customer service from Gorge and Harper today with the oil change and tire rotation. Thanks guys.

Went here a few weeks ago for an oil change incredibly friendly staff. Happy to help, checked all filters and everything but also respected not wanting to purchase which some places aren’t always great about. Came back a few weeks later for my emissions test. The inspector was not available but the awesome staff was able to point me to a location where I could get it done on a Saturday!

Always come here and get always have a positive experience. Everyone is super kind and knowledgeable, and they take the time to show me other issues without pressuring me to get whatever done by them. Colby and the other gentleman, whose name I didnt catch, were great.

Jessierae and Derrick at the men white location in austin are class act, quick , Professional and will come here again for every oil change!

Went the on a weekend and the service gentlemen were excellent. Very helpful and courteous would definitely return. Thank you for all you guys do.

Colby was amazing so professional everything was explained thoroughly and the only place I trust to change my oil

These guys are awesome. Killen is the hardest working man in the shop. Changed my oil at 5:55 when they close at 6pm! No question just mechanical service. To other reviewers complaining about bed side manner, I'd remind you these guys are mechanics not therapist. Always polite but not talkative types. Just get in line and get on your way with fresh oil in less than 15 minutes. Worth every penny and use quality products and don't try to upsell everything. I appreciate hard work and these guys are top notch in my book.

The staff are the nicest group of people and they really went out of their way to help me and make a really stressful morning much less stressful.

Quick and kind service

Excellent Service from Justin!

Was trying to find a state inspection place and the worker here really pointed me in the right direction and was very friendly. This is how customer service should be.

10/10 experience with this team! I had difficulty changing my own oil because my plug was stripped. They were so sweet and kind and saved me from a mental breakdown. Took care of everything and were quick. Very much appreciate yall!

The staff was really nice. They were fast. I was in and out quickly. It is well situated to deal with traffic.

These guys are GREAT! Not too serious and lower price than we were quoted. Our car was kind of a pain for us ans they didn't seem put out or anything. Super nice and assuring the whole time. Definitely going to make the drive out here to make this our new car place! Joe is amazing.

Thanks for the excellent customer service. Highly recommended!

Great job and fast oil change done by 10 minutes!

Well staffed, efficient, no nonsense, will be back.

I've been to this location a few times and will return. They are a professional, courteous, hard-working shop.

super friendly and stayed a little late due to my own stupidity, right before the holiday break.

I've been going to this place for years, the ppl working there are great and I know one guy that's been there since I've been going, this says a lot, you don't want to go to a place with a lot of turn over. They are super fast too!!

These guys are good at all the services they offer. Except having someone available reliably to do inspections.