Customer Reviews for Jiffy Lube 8602 BRODIE LN, AUSTIN, TX, 78745-7910

Had great customer service from Gorge and Harper today with the oil change and tire rotation. Thanks guys.

Went here a few weeks ago for an oil change incredibly friendly staff. Happy to help, checked all filters and everything but also respected not wanting to purchase which some places aren’t always great about. Came back a few weeks later for my emissions test. The inspector was not available but the awesome staff was able to point me to a location where I could get it done on a Saturday!

Always come here and get always have a positive experience. Everyone is super kind and knowledgeable, and they take the time to show me other issues without pressuring me to get whatever done by them. Colby and the other gentleman, whose name I didnt catch, were great.

Jessierae and Derrick at the men white location in austin are class act, quick , Professional and will come here again for every oil change!

Went the on a weekend and the service gentlemen were excellent. Very helpful and courteous would definitely return. Thank you for all you guys do.

Colby was amazing so professional everything was explained thoroughly and the only place I trust to change my oil

These guys are awesome. Killen is the hardest working man in the shop. Changed my oil at 5:55 when they close at 6pm! No question just mechanical service. To other reviewers complaining about bed side manner, I'd remind you these guys are mechanics not therapist. Always polite but not talkative types. Just get in line and get on your way with fresh oil in less than 15 minutes. Worth every penny and use quality products and don't try to upsell everything. I appreciate hard work and these guys are top notch in my book.

The staff are the nicest group of people and they really went out of their way to help me and make a really stressful morning much less stressful.

Quick and kind service

Excellent Service from Justin!

Was trying to find a state inspection place and the worker here really pointed me in the right direction and was very friendly. This is how customer service should be.

10/10 experience with this team! I had difficulty changing my own oil because my plug was stripped. They were so sweet and kind and saved me from a mental breakdown. Took care of everything and were quick. Very much appreciate yall!

The staff was really nice. They were fast. I was in and out quickly. It is well situated to deal with traffic.

These guys are GREAT! Not too serious and lower price than we were quoted. Our car was kind of a pain for us ans they didn't seem put out or anything. Super nice and assuring the whole time. Definitely going to make the drive out here to make this our new car place! Joe is amazing.

Thanks for the excellent customer service. Highly recommended!

Great job and fast oil change done by 10 minutes!

Well staffed, efficient, no nonsense, will be back.

I stopped by to have them check my oil level and check my tires. They drained and then filled up the oil and checked my tire pressure—all as a courtesy. I will be coming here for all future oil changes!!

The staff were communicative, friendly, efficient, and knowledgeable. The two people that worked on my car took the time to show me how my car worked and were friendly. The service was great and I’ll be taking my car here in the future.

All the workers were very friendly. Price was decent and I was in and out of the place in 15 minutes. Would definitely recommend!

Excellent, courteous, and thorough crew!

I’ve been to this Jiffy Lube for several years now for oil changes and they always do a great job. Spencer is super helpful and is always looking out for the customer!

No wait time and awesome staffs! I will for sure be back ??

Excelente atención

The customer service was great. They were very speedy as well.

Overall great experience. Quick and efficient with good communication. Highly recommend

Friendly service and quick. Thank you!

I'm giving this location a 5-star review after my oil change 3 days ago. Joe was incredible. It was fast, friendly, knowledgeable, and he communicated with me what my car needed and didn't need. I was in and out in a jiffy.... get it? Thanks JOE! You're the man!

Awesome service, they got me in an out promptly

Spencer was very friendly and helpful. The crew got me in and out in less than 15 minutes. Best oil change experience I have ever had.

Excellent work.

Fastest oil change I’ve ever gotten. They were so kind & welcoming. I’ll be going to this location anytime I need some car work done!

“As busy as they get” and I pulled straight into a bay. Quick professional service!

I rolled up to the Brodie location to get fluids refreshed and Shannon found a pen stuck in the reservoir runoff. He explained that with the low fluids and the pen lodged in the runoff - the engine would’ve overheated and blown. The man literally saved me from buying a new car. He topped up all the fluids and now has a customer for life. -AmyS

They are very conscientious and give you feedback about future needs. Service is quick and friendly!

super friendly and stayed a little late due to my own stupidity, right before the holiday break.

I've been going to this place for years, the ppl working there are great and I know one guy that's been there since I've been going, this says a lot, you don't want to go to a place with a lot of turn over. They are super fast too!!

These guys are good at all the services they offer. Except having someone available reliably to do inspections.