Customer Reviews for Jiffy Lube 16224 N. FM 620, AUSTIN, TX, 78717

I had an amazing experience with this automotive team and couldn’t be more impressed with their professionalism and care. From the moment I walked in, they made me feel welcomed and took the time to explain everything clearly, which I really appreciated. They handled my oil change and brake pad replacement quickly and efficiently, and it was obvious they knew exactly what they were doing. What stood out the most was how thorough they were—they didn’t just fix the immediate issues but also checked over my car and gave me honest recommendations for things I might need in the future. They never pressured me, just gave helpful advice so I could make informed decisions. The quality of their work gave me total peace of mind, and my car is running so much smoother now. It’s rare to find a team that’s both skilled and genuinely cares about their customers, but this group definitely does. I’ll absolutely be coming back and recommending them to anyone who wants reliable and trustworthy service.

Fantastic and very helpful!! Thank you for helping with my head lamp and fog lamps!! Thank you!!!

Blake and team were great and helpful!!! Checked out my tires and gave me honest advice!

They now let you stay in your car throughout the oil change process. That is awesome. Service was quick.

Excellent quick and friendly service! Tara was wonderful! They are informative about recommendations but aren’t pushy about it which is really nice!

Definitely polite fast and super helpful. Definitely the place I’ll take my vehicle time and time again.

Sam, Tara, and Blake had my oil and filters changed and coolant topped in 10min!

Tara was WONDERFUL! They gave my new/used car a total workup with notes! I came in off the street for them to inspect this older vehicle & they were absolutely fabulous! Sam & Blake were also incredibly helpful! I would definitely recommend them for all your future needs!

I always take my car here for oil changes because the service is amazing. Today was no exception. Joseph and Tara helped me out. Always courteous and customer service focused. They advised me of things I need or need to look out for with my car and I appreciate the “no pressure” approach. It’s more of “looking out for you” one. I don’t go anywhere else. ??

Joseph, Samuel, and Ryder helped me quickly and efficiently with a blinker issue. They also topped off my fluids at an affordable rate. Will return!

Tara was the best!

I came in for tire pressure check and Tara and Joseph were so friendly. Not only they checked my tire pressure but also filled up fluids for my car. They didn’t try to sell or talk me into getting any of the extra services. I would definitely come back and do business with them. Thank you so much!

I love this quick change! Always fast service even with a line, they have 3 bays to keep the cars flowing. Been going here for a long time and will keep coming back for all my family's cars!

Quick and easy oil change, loved the additional information they provided on my brakes! Many thanks to Tara and Joseph!

These guys are great! They helped me with my windshield wipers!! Quick and easy

Excellent customer service. Thank you, Joe!

This place crushes on service! Tara helped me out….Super friendly and very detailed, and everyone works together with urgency….last 3 times I’ve been in have been no more than 15 minutes in and out! Even washed my windows!

Best Jiffy Lube I have ever been to. The customer services from EVERYONE was exceptional. Their team communication was super efficient, so I was in and out fast. But they were so polite and attentive; it was more impressive than chick-fil-a. One of the guys also fixed my broken glove compartment. That will be my Jiffy Lube until I die.

Wouldn’t accept any money for filling up my tires even after I insisted, great business! I will spend money here, doing oil changes & inspections simply because of how professional & friendly their service was. Hard to find businesses still interested in keep customers coming back! Awesome team here.

Awesome Service. Tara was of great help to me today getting my winshield wiper replaced quickly on a rainy day. I definitely recommend this location.

The manager here was just amazing. I was frustrated and overwhelmed, and he was able to take care of things. The wait time was no issue. Overall, it was a good experience, and his patience was definitely appreciated. Thank you!

My guy, Kevin was very friendly and kind. I strongly recommend this guy and this place for your services.

Great service, the team is so helpful. Fair pricing. Great location!

The crew was extremely efficient in taking care of my needs I was in and out

This Jiffy Lube is solid.Breaks done, no BS, and Veteran friendly.

Awesome customers service and out standing quality of work. The staff here was very patient, informative to my needs and amazingly helpful with the services I needed to have done. Each and everyone who assisted today went above and beyond ?? I want to say thank you to Joseph and every staff member who helped me out today. You’re all amazing and kind! I will come here again for each service I need to my vehicle. Thank you all so so much for taking time and having patience with my needs.

Very quick and checked the car completely. Changed wipers, filters, and let me know about other areas to be mindful of. So nice and courteous!

Very friendly, efficient, great service! Greatly appreciated.

Got a state vehicle inspection today and the Jiffy Lube crew was great!

Fast and friendly service from start to finish. The staff was courteous, explained everything clearly, and got me in and out quickly. Overall a smooth and hassle-free experience. Would definitely recommend.

Great service, was very fast Ryder was very helpful on helping me chose what was best for my truck.

Thaddeus is great! Really great price for all that I got done.

My compliments to the Saturday crew of Joseph, Tara, Samuel, & James! Thanks~!

Great service!!

Tara and Joseph were great, very efficient, professional, and thorough. I highly recommend this store. M.Scott Round Rock

Fast and polite.

Very thorough and even helped explain my check engine light related to low oil pressure. All cleared up after change and advised me to keep an eye on this to prevent and future issues or possible engine component faults. Checked all else and advised a future trans flush. Thank you all.

Fastest service! This has been my go to place for many years. My last oil change a couple of months ago and today's safety inspection, the service has significantly improved and I will continue to use this location in the future! Thanks guys!

The crew did an amazing job helping me with my oil change and emissions test ! 10/10 service ! I will be back

Fast and quick oil change. No BS or additional services forced to sell

Affordable, friendly, quick but quality work so far. While they do offer upsells, it's nothing shady. Every time I go here I listen how they treat the women. Have never heard of a single ridiculous offer or trying to make money from them for stupid services. I'd send my wife solo. Can recommend, I trust them with my diesel truck. ?