Customer Reviews for Jiffy Lube 1705 W BEN WHITE BLVD, AUSTIN, TX, 78704-7645

Great service. We were in and out for an inspection within 30 minutes.

Everyone was super nice and quick. Only problem driving away my seat was soaked. Kinda gross but other then that totally recommend.

Jes is tha best!!!!!!!

Awesome service and great people! Good stuff!!!

Tester on site. Fantastic

Jess very much made my experience very memorable and meaningful. She is something else.

After driving to five different places trying to get an inspection, this Jiffy Lube was the only location that came through for us. The other places were disappointing, but the team here was incredibly helpful, friendly, and respectful from start to finish. The process was quick and efficient, and we were in and out in no time. Highly recommend this location for your inspection and any other car service needs!

Great inspection!

Great quick Jess and Johnny were amazing

Had to do a quick last minute oil change and I didn't have time to go to where I usually go so I stopped by to see if they had time and they did. They got me in and out a lot quicker than my usual oil change place. Being able to sit in my car was a plus too. I have a very active 2 yr old and not having to take her out, chase her and then fight to put her back in was really nice. Thanks Steve! You're awesome and they are lucky to have you at two different stores. :)

Jess Derick and ron were great help

Has fast state inspections. Awesome!!!!!

My engine coolant ran low and overheated my jeep. The Jiffy team topped me off quickly without charge! Great customer service.

They had great, quick, and prompt service. Today started off with a little bit of a run around because other places didn’t have an inspector. Johnny and the rest of the team took great care of me. I suggest going by for good and fast service at a great cost

Really great service and incredibly efficient

Went in an emissions test and Johnny and the woman working with him were extremely nice. Much appreciated their help!

Johnny did my inspection and oil change today. Very quick service and very friendly. Will be back again.

Jess and Junior and Johnny (all the J’s!) helped me get an inspection and even cleaned my windshield YAY

Johnny, Jess and Junior were so helpful! Such a speedy experience

Johnny was great at Jiffy Lube. He answered all my questions and was very professional.

Jonny has some of the most impressive customer-service skills I've ever encountered. Before I went to Jiffy Lube, I stopped at another shop for a state inspection. I parked by their "Wait Here" sign, and waited for 5-10 mins. It was long enough for one employee to make eye contact with me, stare for a few seconds, then turn back to his coworker without a word. I left and drove to Jiffy Lube. The difference was immediate. Before I even came to a complete stop, Johnny (who was all the way at the far end of the bay) pointed at my car and moved with a purpose to get to my window. He smiled, waved, and swiftly guided me into the bay in seconds. He finished the inspection a lot faster than I expected. Every step of the way Johnny was attentive, careful, and genuinely enthusiastic — guiding me into the bay, warning me to be careful as I stepped out, checking my insurance, and holding my door open until I was back in my seat. It reminded me of those old movies where someone pulls into a gas station and an attendant sprints out before the car even stops. That's a rare thing. Johnny is a rare thing. That was a crazy experience.

quick and fast oil change and inspection!

Johnny was quick and so nice!

I came in for an emissions inspection. Johnny was efficient, professional, and friendly; thanks for the quick and easy service!

Super fast and great service!

Great service! The guys there are very friendly and kind. I always go to this one.

These guys are quick, friendly, knowledgeable and they always go above and beyond.

Luis was probably the most helpful worker I’ve met anywhere. Made the process quick and smooth.

Jess took the time to explain my oil change and the differences in price and quality, she was highly knowledgeable and appreciate her recommendation. the team seemed thorough!

I had another great day at this Jiffy Lube location on Ben white is my go to spot of oil changes/inspections & they never disappoint. Always great & fast service. I would like to think all the nice staff especially Jessie Rae for helping me today! Will be back soon!

This is exactly where you need to go for a complete fluid change, whether it's oil/transmission or whatever you need. They are honest and fair. The service is fast and thorough. Special thanks to, Isaac S.

Greeted me fast Listened to all my concerns Fastest oil change in years

Great service

I just went in to get a quick emissions check so I could get my registration renewed. The line was short and I didn't mind waiting. The cost for the emissions check was only $ 11.50. The staff could have just ignored me until it was my turn, but instead washed my windows and checked my tire pressure, and then air added to my low tires. It was a nice surprise at no extra cost.

My car stalled right in front of the shop. Isaac came in clutch and helped out immediately! Turned a scary situation into a breeze! Thank you so much to all the guys and gal that helped out today! 5 star service for sure!

Jessierae & Isaac took the best care of my vehicle this morning! They promptly greeted me, had me in & out quick and were very professional!

This Jiffy Lube is the fastest emissions test I’ve ever done, great price and the people here are so fabulous! My car was running ready for me to step into and drive away, all in less than 10 minutes!! I will go here for the rest of my life for any and every car I have.??

I had a really great experience at Jiffy Lube thanks to Isaac Sanchez. From the moment I arrived, he was friendly, professional, and clearly knew what he was doing. He took the time to explain everything in a way that was easy to understand and made sure I felt comfortable with the service being done. The whole process was quick and efficient, but I never felt rushed. Isaac went above and beyond to make sure my car was in top shape and even pointed out a couple of things to keep an eye on in the future, which I really appreciated. It’s not often you come across someone who genuinely cares about customer service these days, but Isaac definitely stands out. I’ll absolutely be coming back to this location because of him. Highly recommend!

Jess and the team helped me out when I was in a pinch about my oil of my 74 C10. They knew exactly what they were looking for and looking at. Very insightful and helpful.

Great service! In and out fast. Very professional crew.