Customer Reviews for Jiffy Lube 9980 Kenworthy St, El Paso, TX, 79924
Customers at Kenworthy St talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
David J.
Mar 21, 2026
I had a bad experience at another oil change place and had been changing my own oil for years. Came here and had an unforgettable experience! Gilbert made me feel so welcomed and at home. I was offered water and so much helpful information. I felt well taken care of and since that day I’ve been coming regularly! Thank you so much Gilbert and the Jiffy lube team!
Travis C.
Mar 20, 2026
Terry V.
Mar 20, 2026
Great place! Everyone very friendly and they explain things thoroughly. Very satisfied.
Adrian Y.
Mar 20, 2026
Mando S.
Mar 20, 2026
lauryn T.
Mar 18, 2026
JR helped with my Oil change today, was very professional. Was thorough with what was needed on my vehicle and gave clear explanations. Will be back to this location!
Cass T.
Mar 17, 2026
Gio, was awesome great service!
Jefferson G.
Mar 14, 2026
I had a great experience at Jiffy Lube and highly recommend this location. The facility is clean and very easy to get in and out of. My oil change was completed efficiently, and the technician took the time to clearly explain what they were doing. They confirmed the type of oil I preferred and reviewed recommended services based on my vehicle’s mileage without being pushy. I truly appreciated the professionalism, courtesy, and respect shown by the entire team. Thank you to Alberto, Ryland, Miguel, Jehovani, and Alberto for the excellent customer service. I will definitely be returning.
Martin R.
Mar 14, 2026
raylan john and geo where amazing funny love there vibes and there very helpful.
Luis M.
Mar 13, 2026
Quick and friendly service.
Juan A.
Mar 13, 2026
Went to do an oil change and it was a very pleasant experience. Everyone was very nice and provided great service. Gave me a lot of info on my truck and what’s going on with it without aggressively pushing extra things for me to pay for. Will definitely be going back for anything I need.
Ana T.
Mar 13, 2026
Eugenia S.
Mar 12, 2026
John and gio were great. I got ice cold water and an oil change. They answered whatever questions I had! Thank you guys
the R.
Mar 12, 2026
Best jiffy lube ive ever been to, everybody was helpful and thorough. They explained everything they found to me
Michael T.
Mar 11, 2026
???? Good, Quick Service????
Ian C.
Mar 11, 2026
Autumn your energy is amazing ??
Torie M.
Mar 10, 2026
Great service! Very friendly! Jr. was great!
Christina G.
Mar 09, 2026
Customer service was great! Definitely people friendly and explained everything you need for your vehicle!
Jose M.
Mar 09, 2026
Joe F.
Mar 08, 2026
Fast and good service. They explain in detail the needs of the car
Rachel S.
Mar 07, 2026
Honest and quick service.
Astra Q.
Mar 07, 2026
Efren H.
Mar 07, 2026
Darren H.
Mar 05, 2026
Very good customer service
Tito F.
Mar 05, 2026
10/10. autumn was a ton of help! staff is very helpful and friendly!
Kris D.
Mar 05, 2026
Steven L.
Mar 05, 2026
Did a great job! It was completed quickly and at a good price.
Jonna C.
Mar 05, 2026
Ricardo C.
Mar 04, 2026
As always, great service and value
Alfredo L.
Mar 04, 2026
Rodolfo J.
Mar 03, 2026
Excellent service
Regina M.
Mar 03, 2026
Autumn is very helpful and professional
R K.
Mar 02, 2026
Great customer service. When I asked for a new air filter, they could have sold me one. Instead, they checked mine and said it didn’t need changed. I appreciate the honesty.
Cristina C.
Mar 02, 2026
Great customer service explained everything perfectly to my knowledge and understanding and make it so simple to where they did what my vehicle needed.
Noel A.
Mar 01, 2026
Went in for an oil change and got great customer service from the crew and Autumn. Did additional checks and got detailed information back, which is appreciated.
Verónica S.
Mar 01, 2026
Excelente servicio y atencion
M C.
Mar 01, 2026
Sandra M.
Mar 01, 2026
Kaitlin M.
Feb 28, 2026
Fast and really nice
Art G.
Feb 28, 2026
Staff was really helpful and manager was able to explain process in a professional manner. I was in and out rather quickly. The lobby was nice and clean and quiet.
Cindi R.
Feb 27, 2026
Great service very helpful and informative.
Yomara G.
Feb 27, 2026
Staff was great! Friendly, quick service, and very professional. I’ll definitely be back.
thegreat C.
Feb 27, 2026
Autumn was amazeballs. Broke everything down. Courteous and to the point. Service was pretty quick. Thorough service rendered
Maxx W.
Feb 27, 2026
Amazing service, took about 3 hours to get all four struts and shocks placed and gave me a call as soon as it was done 10/10
Arthur L.
Feb 27, 2026
Joshua M.
Feb 26, 2026
Nanyes
Feb 26, 2026
Great service
Marlene T.
Feb 26, 2026
Friendly honest staff. They tell me what I need and don’t try to upsell.
Ruben C.
Feb 26, 2026
Alan E.
Feb 25, 2026
Excellent service