Customer Reviews for Jiffy Lube 3172 BASSWOOD BLVD, FORT WORTH, TX, 76137-1451

Customers at Basswood Blvd talk about:

Customer service

Service speed

Trust

Value

Workmanship quality

John O.

Jun 27, 2026

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This was the first time I’ve ever had an inspection performed while I’m still in the driver’s seat. 100%. Checked my insurance card, checked the info inside the door, recorded my mileage, looked in my fuel refill compartment and a few minutes later I paid and was on my way. Super fast. Super easy.

Matthew H.

Jun 19, 2026

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Ron Y.

Jun 17, 2026

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Paula R.

Jun 16, 2026

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All the guys are nice there!

Rodolfo B.

Jun 16, 2026

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First off, it did not take long from the time I rolled in until the time the Oil Change was complete with full explanation of the needs found & the recommendations from the staff on duty! They were friendly, kind & informative throughout the process!

David B.

Jun 16, 2026

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It was good

Theresa T.

Jun 16, 2026

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excellent service.

Judy H.

Jun 16, 2026

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Extremely professional very fast and took the time to let me know what was wrong with my car I really like this place

Helen P.

Jun 16, 2026

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Great experience. Very professional.

Payton H.

Jun 11, 2026

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Zach did great!

froilan B.

Jun 11, 2026

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Adrian A.

May 31, 2026

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n/a

Charnell S.

May 29, 2026

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This is my second visit to this location after getting my inspection done the first time. The customer service is friendly and helpful.

Michael M.

May 28, 2026

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Jiselle L.

May 27, 2026

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Eric was so wonderful and very kind! Helped me out with anything i needed. I highly recommend, was treated very well and no pressure ??

Antonio L.

May 23, 2026

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Walked me through everything & was quick & efficient.

Sean S.

May 23, 2026

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Great service. Told me what was needed and suggested but not over hyped other services

simone B.

May 22, 2026

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Theresa T.

May 22, 2026

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Chandler Zach and Trent were amazing!!! I will be back!

Kingstin

May 21, 2026

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Chandler did very good. Yay

McKinley C.

May 21, 2026

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Chandler was great! Told him I had 30 minutes and he got me in and out quickly! Great service and very professional staff! Will definitely be returning here in the future!

Jessica Q.

May 21, 2026

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Professional and knowledgeable mechanics, they were patient as I had all the questions and no pressure to purchase additional services.

Adrian N.

May 21, 2026

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Quick and easy service

JLynn M.

May 21, 2026

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Trinnie N.

May 18, 2026

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Sharon P.

May 17, 2026

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Employees all very kind and helpful. I did not know where all the correct buttons ETC were so helpful finding them. Explains all the issues and solutions for your vehicle. Thanks

Virgina S.

May 16, 2026

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Fast and efficient!

Mohammad I.

May 16, 2026

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Excellent customer service

Deirdre C.

May 16, 2026

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Great energy and service.

Marquis W.

May 16, 2026

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Dominic P.

May 16, 2026

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Elizabeth E.

May 16, 2026

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Staff were great and very friendly!

Carina S.

May 16, 2026

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Great customer service! All the workers are so professional and very knowledgeable. Shout out to Chandler for being so helpful. Definitely recommend and will come back to this place. Also, love that you can wait in your car.

Nacho R.

May 16, 2026

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Fast service and friendly staff will go back again

Deanna F.

May 16, 2026

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Didn’t have to wait long for my oil change. Always professional & great customer service!

Joi W.

May 16, 2026

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Great service and customer care.

Desirae S.

May 15, 2026

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Went by for an oil change and everyone was friendly, professional, and all the questions I had were answered! I’ve been coming here for about a year and always receive amazing customer service. Not only that but they’re really quick about getting you in and out. I have five kids and it’s easy to go by with the crazy schedule that I have and get in within about 20 to 30 minutes no issues love this Jiffy Lube and I will keep coming back. Thank you to Chandler, the GM and his amazing team.

T B.

May 09, 2026

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Great service!!!!

Nathaniel B.

May 09, 2026

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Great service

Cristina S.

May 05, 2026

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Big shoutout to KURT… I am beyond grateful to have such an incredible experience on my truck I just got… KURT worked on it for my first oil change, I felt so comfortable and he was so reliable I came back again to do my SPARK PLUGS &&& COILS… then I again I went right back to replace WATER PUMP and coolant… my truck is being taken care of, my mental health is being taken care of as well knowing my truck is in good HONEST hands… thank you for having someone like KURT to represent y’all Jiffy Lube. Thanks to Trent as well. All round great customer service. KURT really went above and beyond. Thanks again Jiffy Lube. ???????????????? ??

John W.

May 03, 2026

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Great customer service and great people

jim F.

May 02, 2026

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Trent & Kurt are awesome!! Very helpful with advice on the 2000 Ford F-150 I just took out of a field after 3 years, 2 weeks ago.

Vicki R.

May 02, 2026

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Great customer service.

Naresh M.

May 02, 2026

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The mechanics are pleasant to work with, helpful, and very respectful. I’ve been to several different mechanics over time, and Jiffy Lube stands out as one of the best experiences I’ve had. Unlike some shops that rush the job or push unnecessary repairs, the team here was honest, professional, and took the time to explain what my car actually needed. Overall, compared to multiple mechanics I’ve dealt with, Jiffy Lube provided better customer service, transparency, and quality work. I’d definitely come back again and recommend them to others.

james J.

May 02, 2026

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Kenneth L.

Apr 29, 2026

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Great service

Carrie M.

Apr 29, 2026

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Outstanding

James W.

Apr 29, 2026

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Get it done attitude. With great efficiency.

ophelia

Apr 28, 2026

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Kenneth L.

Apr 28, 2026

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