Customer Reviews for Jiffy Lube 3172 BASSWOOD BLVD, FORT WORTH, TX, 76137-1451

Great customer service! All the workers are so professional and very knowledgeable. Shout out to Chandler for being so helpful. Definitely recommend and will come back to this place. Also, love that you can wait in your car.

Went by for an oil change and everyone was friendly, professional, and all the questions I had were answered! I’ve been coming here for about a year and always receive amazing customer service. Not only that but they’re really quick about getting you in and out. I have five kids and it’s easy to go by with the crazy schedule that I have and get in within about 20 to 30 minutes no issues love this Jiffy Lube and I will keep coming back. Thank you to Chandler, the GM and his amazing team.

Great service!!!!

Great service

Big shoutout to KURT… I am beyond grateful to have such an incredible experience on my truck I just got… KURT worked on it for my first oil change, I felt so comfortable and he was so reliable I came back again to do my SPARK PLUGS &&& COILS… then I again I went right back to replace WATER PUMP and coolant… my truck is being taken care of, my mental health is being taken care of as well knowing my truck is in good HONEST hands… thank you for having someone like KURT to represent y’all Jiffy Lube. Thanks to Trent as well. All round great customer service. KURT really went above and beyond. Thanks again Jiffy Lube. ???????????????? ??

Great customer service and great people

Trent & Kurt are awesome!! Very helpful with advice on the 2000 Ford F-150 I just took out of a field after 3 years, 2 weeks ago.

Great customer service.

The mechanics are pleasant to work with, helpful, and very respectful. I’ve been to several different mechanics over time, and Jiffy Lube stands out as one of the best experiences I’ve had. Unlike some shops that rush the job or push unnecessary repairs, the team here was honest, professional, and took the time to explain what my car actually needed. Overall, compared to multiple mechanics I’ve dealt with, Jiffy Lube provided better customer service, transparency, and quality work. I’d definitely come back again and recommend them to others.

Great service

Outstanding

Get it done attitude. With great efficiency.

I’ve always come to this location for any services my car needs, they are always quick, informative on services needed but never pressure into getting more work done. Madeline was really helpful today!

Madeline was very helpful! She made me feel comfortable and helped me understand what my car needed.

Excellent customer service. Will definitely go back!

Manager was awesome

Andrew, Kurt, and Trenton took care of me on April 21, 2026… it was my first time ever and I have to say that there was no question I had that got turned down. I’m very grateful to call this place home when I need to get things done. Thanks again guys. Cristina ??

Trent was amazing. He helped so much, fun to talk to and quick service

Great customer service all around

Just waiting too long over 1hrs

Great customer service

Great service

Service is excellent!

Great customer service

A1 100% recommended

Got an inspection done—quick in and out. The team was courteous and efficient. I’ll definitely be back for future oil changes

The service was good

Great customer service

Chandler was a great help today.

Excellent customer service. Friendly and helpful team.

My inspection was very convenient and fast.

Great service! The technician was knowledgeable and professional, and the facility was very clean.

Chandler and Eric were great!!!

Great work

Zachary is great this job everyone very nice

Excellent customer service like a lot!

Kurt and all the mechanics were very knowledgeable and friendly. I bring my F350 here for service. They always do a point inspection. Great place. Great guys.

Madie did a great job

Chandler was amazing! Thank you

Great service knowledgeable. Staff and Chandler was an excellent provider of information. Also very professional.