Customer Reviews for Jiffy Lube 1020 W PIONEER PKWY, GRAND PRAIRIE, TX, 75051-4707

Customers at W Pioneer Pkwy talk about:

Customer service

Service speed

Trust

Affordability

Workmanship quality

Jeanette E.

Jun 19, 2026

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Ot was.great in line 5min then they changed the oil an told me some upcoming things i needed to.do then i was done they were real helpful in tellin me the other issues i needed done

Crisoforo G.

Jun 16, 2026

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Amy H.

Jun 11, 2026

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I had them use the headlight restoration on my front headlights and the logo cover because they were very dirty! They did an amazing job cleaning it and made it look brand new! They took care of some other things for me as well. I highly recommend this location! They are super nice and give you honest recommendations for your vehicle needs! The lobby was comfortable and cool too! No complaints!

Lindsey T.

Jun 11, 2026

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As a girl, I normally get anxiety when it comes to getting car stuff done. Coming to Jiffy Lube has completely gotten rid of this fear because of how nice and communicative the staff are. Maurice and Bradley today were on top of their game and were extremely funny. I got in and out for an oil within like 10 minutes. Can’t recommend this Jiffy Lube enough!!

Patty K.

Jun 08, 2026

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Always friendly and inviting. Great service. They tell you what is suggested for your car at the mileage at that, but they’re never pushy on up selling

Your M.

Jun 06, 2026

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Cameron was super nice and helpful. He and his team got my car in quickly and oil changed in no time.

Angel H.

Jun 04, 2026

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I went in for my oil change before making an unplanned cross country trip with my children. The service was going to cost me a great deal more than what I was able to pay. The staff made sure my car was safe to go and brought my balance down to something I could afford. I am so thankful to have ended up with Valvoline.

Sonia B.

Jun 02, 2026

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Very attentive, explained everything, and fast. Got an oil change done in 20 minutes & used a $25 coupon on their website.

CarmenIris T.

May 30, 2026

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Heather C.

May 28, 2026

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Phillip H.

May 28, 2026

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VmO 3.

May 28, 2026

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ricko2802

May 28, 2026

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Jade V.

May 26, 2026

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Funny staff. They always do a great job. Quick and easy.

J.D. T.

May 26, 2026

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Trinity S.

May 17, 2026

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The experience was quick and easy. And a very nice price. :)

Michael J.

May 06, 2026

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Very good job in and out

Ronaldo C.

Apr 29, 2026

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Great Shop !! Customers service is very good and the price for oil changes is awesome , I’ve been coming here for a while bringing in my Mustang Gt , Ford f150 lowered not an issue fitting in also GREAT SPOT I just wanted to put out there for those of yall who also read the reviews , don’t hesitate come here to do your service 100% recommend

Molliex S.

Apr 28, 2026

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Customer service is excellent. I’m in customer service and I am so proud of those employees that waited on me. Great job.

Ivan G.

Apr 25, 2026

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linda M.

Apr 23, 2026

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Went in for a needed oil change and new filters since I passed on them last time. They found I needed coolant too. Greg was great and found me a few discounts saving me some money. It was all done in about 30 minutes. Thanks guys!

Mahogany

Apr 23, 2026

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The customer service was good!

Johnny S.

Apr 20, 2026

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This place is good, but not cheap. If you want a cheap oil change go to Walmart. Their prices are high but the service is going. Example: 2025 Nissan Sentra oil change, air filter and cabin filter over $200.

Mark C.

Apr 19, 2026

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Great service and offer military and 1st responder discounts

Daniel G.

Apr 16, 2026

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Great service as always!

joel S.

Apr 16, 2026

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Adam J.

Apr 14, 2026

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Cameron was friendly in welcoming me in their customer lounge. Got me in and out in 15 minutes, which has been the best oil change experience I’ve had in my 3 years here in Dallas. Relatively good prices, and they had good military veteran discounts.

Felicia T.

Apr 11, 2026

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Customer service is always important to me. The Service person was very professional when he approached my car asking which services I needed. He explained everything clear and simple. Then he opened my car door for me when I arrived and when I left. This was my second visit. I will return.

Leanne J.

Apr 07, 2026

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Joseph and his team provided excellent customer service and went above and beyond to assist with an oil change and replace a stripped part last minute! I appreciated their patience and professionalism. Highly reccommend :)

Corey L.

Apr 03, 2026

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Went in for inspection… great service, in and out in under 10 minutes.

Felicia B.

Apr 03, 2026

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Great service.

Fernie A.

Apr 01, 2026

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John L.

Mar 30, 2026

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Daniel was exceptionally fast at changing my oil and the whole team did an excellent job!

Sammie M.

Mar 30, 2026

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Sammie M.

Mar 30, 2026

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Excellent service

Halley S.

Mar 30, 2026

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This was hands down the best experience at a JL I've ever had. No hassling and very kind service guys.

Mikel O.

Mar 29, 2026

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Bruce M.

Mar 28, 2026

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My experience at this Jiffy Lube was the BEST experience I have ever got from any automotive shop , Thank you

Philip E.

Mar 28, 2026

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Gerald W.

Mar 27, 2026

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Excellent Service and correct about how long service would take.

john P.

Mar 26, 2026

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Went in for oil change. Friendly staff. Fast service. Price was a little high.

G B.

Mar 20, 2026

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Service was phenomenal and fast they also fixed damage to my vehicle that was done by Take 5 oil I’m very pleased

Jose T.

Mar 20, 2026

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Great job really professional

Darius F.

Mar 20, 2026

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11/10 service. Give em all a raise!

Gabriela W.

Mar 18, 2026

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They changed my oil in a jiffy and they we're great

Peter L.

Mar 18, 2026

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Quick oil change at its finest. Service was very informative and friendly.

Kelsye J.

Mar 18, 2026

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This location has become my place for quick oil changes and small maintenance upkeep. Love the customer service.

Mario D.

Mar 16, 2026

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Loinel F.

Mar 14, 2026

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Jiffy team top notch. Phillip was professional and customer centered.

Hi D.

Nov 15, 2024

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Loved it.. they are the best ????