Customer Reviews for Jiffy Lube 2001 S SHEPHERD DR, HOUSTON, TX, 77019-7007

I drive my corvette out here from California. Recently moved. Michael and kris both greeted me with a warm welcome to Texas and gave me a 5 star experience. Great customer service from these two and the rest of the staff. I appreciate you guys.

Always very friendly and helpful. Highly recommend. I have been a customer for 10+ years

Quick and thorough service. They let me know that certain filters could be replaced, which I authorized. I also had the vehicle inspected. Thorough.

This location has its act together! Even when they were busy they were polite, explained everything and were friendly I just moved here 6 weeks ago and this is where I will take my Jeep for routine maintenance.

Excellence customer service! The guys work hard and were friendly. I ended up getting all of the recommended services. It was raining and cold but they got the job done! Always happy with this location and the service I receive. Not to mention I used my 20% coupon!

Amazing Brandon and all of them took amazing care of me

Quick friendly service. Did not try to push me for anything other than I came in for, unless it was something serious.

Fast and friendly service.

Quick service...

Great experience, everyone was nice. They answered all my questions. Ended up getting a new air filter plus the oil change. Spoke with Brandon and he helped me out. Was very quick.

Brandon provided good service for my vehicle's oil change.

My service today and every time I go to the Shepherd location is always great! The staff is kind, knowledgeable and quick. Natalie provided amazing service, explaining where I'm at on maintenance and giving guidance on when it's necessary or a quoted cost for the service. Very helpful! Great customer service! Also, the facility was clean, the waiting area and restrooms.

Very helpful, quick service great employees

Quick, thorough and pleasant to deal with.

I’ve been coming to this location for many, many years. I’ve always had excellent service and have been very pleased with every person I have come in contact with.

The best customer service experience I’ve had in 20 years!

Amazing service!

I stopped in for emissions inspection and left with inspection, oil change, tire rotation, and headlights cleaned. All because the service was so exceptional

Un servicio profesional, eficaz y rápido! Muy recommendable!

Polite. Professional. Fast.

I had a great experience. The black male was very professional that initially took my car and the girl that checked me out and discussed my plan did great. Thank you so much.

I love this place! It took an hour to get inspected on a Thursday, but compared to other places that’s pretty good, especially considering how friendly and knowledgeable everyone was

The team was equally and knowledgeable professional and personable. The brand entire experience was top tier.

Very helpful and thorough, only recommended what was necessary

Great. Fast and friendly service. Professional. They came up and greeted me twice because they wanted to make sure i was getting help. They were fast for getting my inspection for car registration. Would go here again.

Excellent fast service.

They were great nataly is so sweet

Excellent costumer services, very friendly and very helpful. 100% recommend

Great experience at Jiffy Lube! I came in for an oil change and Dimitri was amazing. He was friendly, professional, and explained everything clearly without making me feel rushed. The service was quick and efficient, and the whole team made the process really easy. Definitely one of the best experiences I’ve had getting my car serviced. I’ll be back!

Great service and pointed out what needed to be done to my car. Highly recommend!

Very easy in and out! Workers are very nice and do a great job explaining!

Ask for Demetro! Went to the 2001 S Shepherd Dr location. Everyone there was great, but Demetro was awesome! I had a lot of questions and he answered all of them. He was very professional, up-beat/energetic, great communication, and really went Above & Beyond! Thank you Demetro! (I hope I am spelling his name correctly).

Very efficient and informative

Called the day before to get a price for a service. Went in the next day to have the service done and even got a coupon. Dmytro was very kind and professional. He let me know what was recommended to get fixed soon and gave me prices. The team had my car ready in no time. Excellent customer service!

Unbelievable! First time and is my new go to Professional, quick and at a very fair price. If you always felt unsure about where to take your car, you must stop by and at least watch them work and listen to how they communicate with their customers.

Very quick and efficient, and have never had any issues with their service.