Customer Reviews for Jiffy Lube 2001 S SHEPHERD DR, HOUSTON, TX, 77019-7007
Customers at S Shepherd Dr talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Luis F.
May 15, 2026
I drive my corvette out here from California. Recently moved. Michael and kris both greeted me with a warm welcome to Texas and gave me a 5 star experience. Great customer service from these two and the rest of the staff. I appreciate you guys.
Alexander L.
May 15, 2026
Always very friendly and helpful. Highly recommend. I have been a customer for 10+ years
Paul O.
May 10, 2026
Quick and thorough service. They let me know that certain filters could be replaced, which I authorized. I also had the vehicle inspected. Thorough.
Bernadine S.
May 08, 2026
Mark G.
May 05, 2026
This location has its act together! Even when they were busy they were polite, explained everything and were friendly I just moved here 6 weeks ago and this is where I will take my Jeep for routine maintenance.
Nigeria E.
May 03, 2026
Allison E.
May 01, 2026
Excellence customer service! The guys work hard and were friendly. I ended up getting all of the recommended services. It was raining and cold but they got the job done! Always happy with this location and the service I receive. Not to mention I used my 20% coupon!
Tanisha B.
Apr 30, 2026
Amazing Brandon and all of them took amazing care of me
Nicole C.
Apr 30, 2026
Quick friendly service. Did not try to push me for anything other than I came in for, unless it was something serious.
Latosha A.
Apr 28, 2026
Fast and friendly service.
Rhonda S.
Apr 27, 2026
Althea S.
Apr 26, 2026
Quick service...
Stephanie T.
Apr 23, 2026
Jorge M.
Apr 22, 2026
David N.
Apr 16, 2026
Great experience, everyone was nice. They answered all my questions. Ended up getting a new air filter plus the oil change. Spoke with Brandon and he helped me out. Was very quick.
Jesus C.
Apr 15, 2026
Brandon provided good service for my vehicle's oil change.
Alexis M.
Apr 14, 2026
My service today and every time I go to the Shepherd location is always great! The staff is kind, knowledgeable and quick. Natalie provided amazing service, explaining where I'm at on maintenance and giving guidance on when it's necessary or a quoted cost for the service. Very helpful! Great customer service! Also, the facility was clean, the waiting area and restrooms.
Rich E.
Apr 13, 2026
Greg D.
Apr 10, 2026
Kalie S.
Apr 09, 2026
Very helpful, quick service great employees
Christopher C.
Apr 08, 2026
Quick, thorough and pleasant to deal with.
Jackie C.
Apr 07, 2026
I’ve been coming to this location for many, many years. I’ve always had excellent service and have been very pleased with every person I have come in contact with.
Caitlin J.
Apr 04, 2026
The best customer service experience I’ve had in 20 years!
Steven S.
Apr 02, 2026
Amazing service!
Keion G.
Mar 29, 2026
Cynthia S.
Mar 27, 2026
Craig F.
Mar 27, 2026
I stopped in for emissions inspection and left with inspection, oil change, tire rotation, and headlights cleaned. All because the service was so exceptional
Ruth G.
Mar 25, 2026
Un servicio profesional, eficaz y rápido! Muy recommendable!
Ryan E.
Mar 24, 2026
Polite. Professional. Fast.
Tasha R.
Mar 21, 2026
I had a great experience. The black male was very professional that initially took my car and the girl that checked me out and discussed my plan did great. Thank you so much.
Rowan M.
Mar 19, 2026
I love this place! It took an hour to get inspected on a Thursday, but compared to other places that’s pretty good, especially considering how friendly and knowledgeable everyone was
andre K.
Mar 19, 2026
The team was equally and knowledgeable professional and personable. The brand entire experience was top tier.
Michelle Q.
Mar 17, 2026
Very helpful and thorough, only recommended what was necessary
Summer J.
Mar 14, 2026
Great. Fast and friendly service. Professional. They came up and greeted me twice because they wanted to make sure i was getting help. They were fast for getting my inspection for car registration. Would go here again.
Charles P.
Mar 13, 2026
Excellent fast service.
Robert Y.
Mar 12, 2026
Sompong P.
Mar 10, 2026
Lena H.
Mar 09, 2026
They were great nataly is so sweet
Omar A.
Mar 08, 2026
Excellent costumer services, very friendly and very helpful. 100% recommend
Amanda W.
Mar 05, 2026
Great experience at Jiffy Lube! I came in for an oil change and Dimitri was amazing. He was friendly, professional, and explained everything clearly without making me feel rushed. The service was quick and efficient, and the whole team made the process really easy. Definitely one of the best experiences I’ve had getting my car serviced. I’ll be back!
Mark W.
Mar 05, 2026
Great service and pointed out what needed to be done to my car. Highly recommend!
Hunter V.
Mar 04, 2026
Very easy in and out! Workers are very nice and do a great job explaining!
Steve S.
Mar 04, 2026
Ask for Demetro! Went to the 2001 S Shepherd Dr location. Everyone there was great, but Demetro was awesome! I had a lot of questions and he answered all of them. He was very professional, up-beat/energetic, great communication, and really went Above & Beyond! Thank you Demetro! (I hope I am spelling his name correctly).
Vanessa A.
Mar 04, 2026
Natasha H.
Feb 27, 2026
Very efficient and informative
Victoria T.
Feb 26, 2026
Called the day before to get a price for a service. Went in the next day to have the service done and even got a coupon. Dmytro was very kind and professional. He let me know what was recommended to get fixed soon and gave me prices. The team had my car ready in no time. Excellent customer service!
Local
Nov 11, 2025
Unbelievable! First time and is my new go to Professional, quick and at a very fair price. If you always felt unsure about where to take your car, you must stop by and at least watch them work and listen to how they communicate with their customers.
Jim L.
Jul 05, 2025
Very quick and efficient, and have never had any issues with their service.
Cat
Mar 15, 2022
Patty
Sep 09, 2017