Customer Reviews for Jiffy Lube 14531 MEMORIAL DR, HOUSTON, TX, 77079-5428

Customer service was great!

Great staff! Destiny was very helpful and accommodating to my urgent need. Would go back

Today was very good. I just have one comment…they didn’t have differential oil for my truck in stock

Great service even with an almost full lobby and great at updating on my future car needs. Emissions test

Always a pleasant experience at the Jiffy Lube on Memorial Drive. Shout out to Destiny especially. She is knowledgeable, professional and has outstanding customer service skills. She is definitely an exceptional Team Member and deserves a raise!

I disliked that the technician pulled my engine air filter and cabin air filter with a view to sell additional services when I came in for a state inspection. A technician once broke the glove box trying to access the cabin air filter so I would prefer if they never even looked at this or at least asked before trying. As I will NEVER pay jiffy lube to perform these services, I’d rather if they just left these items alone and got me out faster.

Very friendly people and excellent service

Fantastic service to entire crew, especially Colt

Clean location, both inside and in the work zones. Professional and courteous staff. No pressure sales yet very informative to let the customer make their decision.

I went to Jiffy Lube for a oil change and they did a great job, pretty fast service, nice workers very polite and understanding they made sure my car was running great and I highly recommend going to the one on 52nd, great community that helps your car needs.

Fast, friendly and professional. Thank you!

Mark, was awesome! Mark was very attentive, honest and professional. I pulled up for an emissions test and never had to step one foot out of my car, Mark, handled everything from doing the testing to processing my payment; he even informed me of Jiffy Lube’s awesome email promos/discounts for oil changes and other car services! I will certainly return back to this location ???? #A+customerExperience #Thanks_Mark

I was not having a good morning. The folks here were super nice, Polite, patient and really helped turn my day around. THANK YOU!

Prompt service and clear explanation of the work that was done. Will definitely go back!

I came here for inspection. They took me in fast. I feel comfortable because they don’t pressure me to buy anything before passing my car inspection. In and out about 20 minutes.

Everyone was amazing! I really appreciate how fast and efficient the service was. Thank you all so much!

What a lovely surprise! Customer service with manners and a smile. Thank you for all your help Traeveon. You too, Arthur!

I came in for a top up for my son's vehicle and Cody was so helpful and informative that I came the next day and did an oil change and rear differential oil change.

Great Service!! ??%

Wait time was ok. Customer service was good and friendly

Fast friendly and quality work.

I came in there today during a snow storm with my drivers wiper blade missing, was very quick to replace to replace it and get me back on the road. Very friendly and fast service. Thank you!!

As always great service from a great team

12/10 super fast even though they were busy great job

Good place for a inspection. People are nice and the inspection went well and fast.

Fast &super friendly crew! Had me out with my completed state inspection in less than 30 minutes!

Perfect…. I was met with a smiling face. Everyone in the shop was working together …

Five star service! The staff was so personable and kind, they know they stuff and let me hang in my car while they did their job - well done. Thank you for another painless oil change experience.

I had a minor mishap with my car while on the highway and decided to come here as it was closest to where I was. They fixed it in less than 5 minutes despite the fact that they were kind of busy. I only gave it 4 stars because the staff wasn't friendly. However I am moving to that area soon and will be a returning customer because they know what they're doing.

Very impressive Jiffy Lube. They were busy, but worked quickly! Equally important, they were kind to each customer.