Customer Reviews for Jiffy Lube 14531 MEMORIAL DR, HOUSTON, TX, 77079-5428

Super quick job completed. The staff is really friendly and I can feel a good vibe here. Highly Recommended!!!

Very helpful. Made my experience so easy!

excellent service very fast i got my inspection here and was out faster than take 5

Great service. Fast and fast and efficient

Great staff and service, kept me informed throughout inspection and service.

Associates were friendly and polite.

Exclente service, very helpful

????? Exceptional Customer Service! Thank You, Destiny! I arrived at Jiffy Lube close to closing time, urgently needing a state inspection, and had already been turned away elsewhere. Then I met Destiny! Despite the late hour, Destiny greeted me with a warm smile and assured me, “I got you!” And she absolutely did! She immediately set my expectations, explained the process, and asked whether I preferred to wait inside or remain in my vehicle. Since I was on a phone call, I chose to stay in my car. The entire experience was effortless, comfortable, and stress-free. What impressed me most was Destiny’s positive attitude and genuine willingness to help, even with closing time approaching. Every employee I encountered spoke and made me feel welcome. Not once did I feel rushed or like an inconvenience. Destiny, thank you for making me feel like a valued customer rather than someone who showed up at the last minute! Your kindness, professionalism, and outstanding customer service did not go unnoticed. You have definitely earned my business, and I will be returning for my next oil change! Jiffy Lube, Destiny is an asset to your team! This is what exceptional customer service looks like! ??????

Gray service

Good service.

Fast with quality ??

This was my first time at a Jiffy Lube. I came in for an inspection, and they made me aware of several maintenance items that needed attention within the coming months, including coolant, brake fluid, and both of my air filters. Everyone was very attentive, friendly, and helpful. All that, and I was in and out fairly quick.

Stopped in near 4:30. No wait pulled right in got oil change and tire rotation. I was out before 5. Very happy with the service and professional staff.

Service was excellent and fast. Customer service is top notch.

I had a great experience at Jiffy Lube! I only came in for a vehicle inspection, but the general manager took the time to educate me about some other maintenance needs my vehicle has without making me feel pressured. Everyone was incredibly polite, courteous, and professional. They truly behaved like gentlemen and made me feel comfortable and respected throughout my visit. I really appreciated how clearly they explained everything and the level of customer service they provided. It’s refreshing to be treated with such kindness and professionalism. I will definitely be returning and highly recommend this location!

Good job alerted me a potential problems in the future

Great experience with this location. Very friendly and helpful and the staff seemed like they had great teamwork. I was in and out with no issues! Highly recommend!

The team was awesome!

Great service! Very kind and told me what was going on!

Very informative

Efficient and professsional. Every employee was on their game, and using this business and their services was a pleasure. I’ll be back.

Colt and his team were great!

Great customer service. The oil change was quick, i was the only customer there at the time. I was informed I needed brakes , which was true . I hadnt had my breaks changed in a few years. I brought my truck in the next day and they had the job done in under 2 hours. The price was more than I wanted to pay , i think it was $800 something. I have a truck so tires and anything else on it aint cheap and I was paying for convince. Will I bring my truck back to get serviced absolutely.

Great customer service! They will get you in and out very quickly and take their time breaking everything down for you. Would highly recommend ?

I called around 4:40 PM to ask if they had any vehicles ahead for a state inspection and Emerald told me if I get in now, and no cars are there, I will be first in line. I got there within 15 mins and Destiny checked me in, and got my inspection done along with getting an engine filter replaced. They also showed that my brake fluids and spark plugs needed to be replaced so will do that another day. They were great and Johan rang me up. I recommend this Jiffy Lube for great customer service, kindness, speed, and execution.

Quick convenient and polite.

Went for state inspection. Never been so kindly treated! It’s like these young men made a pact that they’d treat everyone so special. Opening doors, walking me to the car when finished. It was great. Keep it up! True Texas hospitality

Great service!

I definitely will be a returning customer. It was my first time there as being new in the area. They were all very pleasant and knowledgeable!

I am very satisfied with the customer service. The staff were friendly, professional, and helpful throughout the experience.

The agents that worked on my car were very nice, informative and helpful.

I came for emissions test. I love this Jiffy lube assistant manager Colt greeted me with a smile. He opened doors very courteous and professional treat you like family. The entire staff was courteous the service was quick and efficient. Thanks Jiffy Lube.

Great customer service! Nice and friendly folks! They told me about online coupon to save me money. Manager went and check my transmission fluid when I asked about it afterwards. A+++

Went in to do a routine oil change and a few other services. The staff was helpful from the beginning answering questions I had about what I could get done quickly. Colt, Johan, Lynn, and Ishmael are a great staff ready to get you in and out.

They are awesome Lin and Colt ensured everything was done right and in a timely fashion

Great spot. Very courteous and quick.

All fine but they always show a very dirty AC air filter even y my filter was replaced the day before.

Great service and very knowledgeable!