Customer Reviews for Jiffy Lube 14531 MEMORIAL DR, HOUSTON, TX, 77079-5428

Clean location, both inside and in the work zones. Professional and courteous staff. No pressure sales yet very informative to let the customer make their decision.

I went to Jiffy Lube for a oil change and they did a great job, pretty fast service, nice workers very polite and understanding they made sure my car was running great and I highly recommend going to the one on 52nd, great community that helps your car needs.

Fast, friendly and professional. Thank you!

Mark, was awesome! Mark was very attentive, honest and professional. I pulled up for an emissions test and never had to step one foot out of my car, Mark, handled everything from doing the testing to processing my payment; he even informed me of Jiffy Lube’s awesome email promos/discounts for oil changes and other car services! I will certainly return back to this location ???? #A+customerExperience #Thanks_Mark

I was not having a good morning. The folks here were super nice, Polite, patient and really helped turn my day around. THANK YOU!

Prompt service and clear explanation of the work that was done. Will definitely go back!

I came here for inspection. They took me in fast. I feel comfortable because they don’t pressure me to buy anything before passing my car inspection. In and out about 20 minutes.

Everyone was amazing! I really appreciate how fast and efficient the service was. Thank you all so much!

What a lovely surprise! Customer service with manners and a smile. Thank you for all your help Traeveon. You too, Arthur!

I came in for a top up for my son's vehicle and Cody was so helpful and informative that I came the next day and did an oil change and rear differential oil change.

Great Service!! ??%

Wait time was ok. Customer service was good and friendly

Fast friendly and quality work.

I came in there today during a snow storm with my drivers wiper blade missing, was very quick to replace to replace it and get me back on the road. Very friendly and fast service. Thank you!!

As always great service from a great team

12/10 super fast even though they were busy great job

Good place for a inspection. People are nice and the inspection went well and fast.

Fast &super friendly crew! Had me out with my completed state inspection in less than 30 minutes!

Perfect…. I was met with a smiling face. Everyone in the shop was working together …

Five star service! The staff was so personable and kind, they know they stuff and let me hang in my car while they did their job - well done. Thank you for another painless oil change experience.

Very good service

Destiny is the best! She's so kind and patient to new car owners. I will definitely be coming back and requesting her services!

All the staff at the Memorial Drive location We're very professional helpful and insightful I will not have any problems bringing my car back there again for service.

Destiny and team provided superior customer service and efficiency during my inspection.

Everyone was so kind and respectful and had me in and out of there quickly!

I came here for my annual vehicle inspection on a Friday, and it took about two hours due to how busy it was. I waited about an hour before I was able to stop a staff member and let them know I needed an inspection, simply because everyone was constantly helping other customers. Even with the long wait, the staff were consistently friendly, polite, and professional. They offered suggestions for additional services, but there was absolutely no pressure to buy anything. The staff explained everything clearly and treated every customer with respect, even when one customer became frustrated during the wait. I could clearly see how hard the team was working, constantly moving between cars and customers. They also handled more serious issues professionally—I overheard them carefully explaining a severe oil leak to another customer and recommending follow-up service elsewhere. Overall, this was a very positive experience, and I would definitely return for other services. I recommend avoiding Friday lunchtime if you want a shorter wait.

Same day service for break pads, oil change, tire rotation, and inspection

Love this location! Colt is fantastic!

Great, fast service! The staff are very nice. I will definitely bring my car back for oil change, brake service, and state inspection.

I always have a great experience at jiffy lube. The guys are gentleman love that they always open doors for you. And they get you in and out. Great service!!

I had a minor mishap with my car while on the highway and decided to come here as it was closest to where I was. They fixed it in less than 5 minutes despite the fact that they were kind of busy. I only gave it 4 stars because the staff wasn't friendly. However I am moving to that area soon and will be a returning customer because they know what they're doing.

Very impressive Jiffy Lube. They were busy, but worked quickly! Equally important, they were kind to each customer.