Customer Reviews for Jiffy Lube 12802 West Lake Houston Pkwy, Houston, TX, 77044

Customers at West Lake Houston Pkwy talk about:

Customer service

Service speed

Trust

Affordability

Workmanship quality

Toni H.

Oct 30, 2026

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Gloria S.

Oct 30, 2026

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Mwey R.

Oct 28, 2026

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Eloise M.

Oct 25, 2026

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The guys were fantastic at Jiffy Lube. They were courteous , informative and very helpful and friendly.I will return again.??

Tracie M.

Oct 24, 2026

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Exceptional customer service. Servuce was in and out; No long wait time & David was very informative.

Amber G.

Oct 23, 2026

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They are always fast, they throughly explain things, and the prices aren't terrible.

Robert G.

Oct 23, 2026

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zlKing2pou

Oct 19, 2026

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Showed up 1630 and the took me in for an oil change. Had me out by 1645. Quick fast and professional

Blake B.

Oct 18, 2026

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Had a great experience at the jiffy lube on west lake parkway. Got the services my car needed and it wasn’t too pricy. The staff was friendly and helpful I’ll definitely return for future services.

Samuel W.

Oct 18, 2026

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Rolled up/in/out...15 min max!! Very professional, courteous, ...I shall return!!

Esmeralda R.

Oct 15, 2026

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Mark P.

Oct 11, 2026

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Quick and reasonably priced.

Aeriale I.

Oct 10, 2026

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Fast and efficient

Zhehui L.

Oct 10, 2026

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Requested state inspection. I saw the technician removed the engine air filter to inspect, which is not part of my request. I saw technicians did a few maintenance work on a Camry, whose owner seems know nothing about car. This is good job.

diamond C.

Oct 10, 2026

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Kenneth N.

Oct 10, 2026

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Maverick

Oct 08, 2026

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Great work

Michelle W.

Oct 07, 2026

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David S. He serviced my vehicle today, Him and the team did an awesome JOB today! 10/10 Tuesday 10/6/26

Jimmy N.

Oct 02, 2026

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Justin B.

Sep 27, 2026

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Had rear differential fluid changed today. Brandon the assistant store manager explained the process ..he was able to look up my exact vehicle requirements for the specific fluid weight type..which is 75/140... this was very important when I looked it up apparently ram trucks use 2 different types even within the same year model depending on transmission and gear ratio...the other type is 75/90 weight very very different. Ty Brandon and jiffy lube for a thorough process

Kimberly B.

Sep 26, 2026

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Liz S.

Sep 22, 2026

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Fast inspections, waited no more than 5 minutes.

Joele N.

Sep 17, 2026

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Perfect

Marcus H.

Sep 15, 2026

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Alxis N.

Sep 15, 2026

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Smooth experience in and out, really nice customer service. Would be back for sure.

Tawanda C.

Sep 12, 2026

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Edward G.

Sep 11, 2026

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Great customer service and prices

V P.

Sep 10, 2026

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Great service

Kim W.

Sep 07, 2026

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Luis A.

Sep 06, 2026

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I did the inspection for registration...excelente service, and awesome technician.

Eric M.

Sep 05, 2026

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Staff was very professional and very detailed information and very relaxed and cool environment. NO ATTITUDES from not one team member. ????????????????

Waleska S.

Sep 02, 2026

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LOYDETTE M.

Sep 02, 2026

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Excellent service and customer service are amazing ??

Courtney B.

Sep 01, 2026

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Service was quick. David S. Was a huge help and had such wonderful customer service!

Delia S.

Aug 31, 2026

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Elvin G.

Aug 30, 2026

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Amber R.

Aug 27, 2026

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Everyone was so nice and helpful! In and out service, will be back!

Derrill G.

Aug 22, 2026

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Always excellent service...

Octavio M.

Aug 20, 2026

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Monya O.

Aug 20, 2026

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Brandon haS EXCELLENT customers service, he was patient and went above and beyond . Also, the oil change, installation of windshield and state inspection was completed very quickly. I’m one very happy customer. Honestly, … I’m always a happy customer. ??

Aaron V.

Aug 19, 2026

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Quick and simple. No upsell.

josé R.

Aug 17, 2026

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Melissa N.

Aug 15, 2026

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James M.

Aug 13, 2026

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The Jiffy Lube team showed their efficiency and professionalism, making my experience fast and easy servicing my vehicle. I will say, to achieve what I experience which is excellence in what they do, you will pay a price. Thank you to the team that serviced my vehicle.

steven S.

Aug 12, 2026

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Fast and professional service

Richard N.

Aug 10, 2026

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In and out quick and the employees were friendly.

Querit R.

Aug 09, 2026

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Excelente servicio

Alondra G.

Aug 08, 2026

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John E.

Aug 08, 2026

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Quality customer service at this location. I have always had a pleasant experience when bring my cars here.

Jawad G.

Aug 07, 2026

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All of the staff were great and provided excellent customer service. They completed the oil change on my van quickly and efficiently, and the entire process was smooth from start to finish. Everyone was professional, friendly, and made sure I was taken care of. I would definitely recommend them to anyone looking for reliable service.