Customer Reviews for Jiffy Lube 1902 N W S YOUNG DRIVE, KILLEEN, TX, 76543

I’ve been coming here for over 6 years now. It’s a pleasant experience every time. Everyone that works here is always in a great mood. I highly recommend giving them a shot. Tito and Patrick are fantastic.

Super fast very efficient very professional very polite could not have asked for better experience and I'm used to San Antonio's big city level of work. Thank you so much!

Patrick, albert, and sharif are all awesome and did an amazing work on my car. Thank you.

Frank was a good help very knowledgeable

HOURS: They are GREAT, they’re open 8:00 AM - 6:00 PM every day except Sunday when they are closed. BATHROOM: Unisex bathroom available, and it was clean, had toilet paper, soap, paper towels, and there was an open trash can near the door (easy to drop a paper towel into after opening the door). PAPERWORK: This was a newly purchased used vehicle, and updating the new owner information was easily conducted by a technician scanning the back of my Texas drivers license. LOBBY: The lobby was clean and had 6 chairs & 3 end tables for customer use. There was an approximately 42” tv in the corner which was broadcasting CBS News 24/7. Free coffee & hot chocolate available in the lobby. STAFF: I was helped & continually updated by Albert, a grey-bearded gentleman. 2A: I observed no restrictions to legally carried weapons. COST/PRICES: I was quoted a reasonable & expected price before any work began; the price held minus a military discount. ACCESSIBILITY: There is a sloped, wheelchair accessible ramp leading to the front door (the locked one) but since the door opens out, I’m not sure how accessible the facility is. There are also grab bars adjacent to the toilet. The bathroom door seems wide and easily accessible. SAFETY ISSUE! There were 3 exits from the lobby, but what one might consider the main or front door was locked (there was a twist knob on the inside, beside the “door must remain open during business hours” placard. One of the remaining doors led to the back of the business and the third led to the maintenance bays, and those doors were unlocked. BTW, the employees knew the main/front door was locked because upon arrival, they motioned for me to enter through an open maintenance bay door. The door was fully functional and Albert even unlocked it and exited to assist another customer during my visit. At no point was I worried about being trapped in the lobby; this was just a moment in time observation.

Service was great

Avanti was very helpful

I just got here from California and these fellas were AMAZING help. Albert, Tito & Sharif were very polite, unlike most jiffy lubes i been to they to their time and were patient with my needs. They took time to explain the answer to the questions i had. Definitely recommend this location to anyone.

Albert is the best mechanic I have came across!!!

Absolutely Amazing customer service and quickness. Avante and Albert were the very best ?? I will come here every time

Easy in. Quick service. Very professional. Avante and his co-worker were very pleasant and all business. Probably the quickest oil change I've ever had. Well done Avante! Jiffy Lube is lucky to have you as an employee.

Perfect job changing my oil best tire and lube job I’ve ever had first thing in the morning Avante’ was so gentle with my old rust bucket but treated it like it was his own car

5 star service

Always get great service here. It's not just a place to get your oil changed, they do mechanical repair also. Highly recommend them. The guys there are great!!

Great oil change, light repair, and customer service! Way2go! I’ll be back, shugha’s thanks! ??

Technicians were efficient, professional, and did not pressure for unnecessary products. They even opened a few minutes early for me.

Excellent service, efficient and was done right. I will be back. I got an oil change, they checked my tires and fixed the over air pressure, they even checked all my fluids and topped them off.

Great price, great service and in a timely matter for the brakes and fuel ingestion clean out service on my 2010 Hyundai Sonata GLS.

The guys at jiffy lube always get my car in fast and are super sweet! Thank you all for the work you put into making the experience painless.

Quick and easy oil change

They were awesome very fast and friendly

Great service from start to finish. The staff was professional, efficient, and respectful of my time. The oil change was done quickly, everything was explained clearly, and the overall experience was smooth. I’ll definitely be coming back and recommending this place to others.

Avante was really fast and such a nice guy! This jiffy lube was very perfectional and I felt comfortable the whole time! Avante made sure to get all the old residue off from my past sticker from somewhere else and was very informative on the top offs they offer! Definitely going back!

They was great and fast very efficient I

Great experience every time

In fast, out fast! Super courteous and friendly service, and I appreciate that they talked out loud about what they were doing so I was informed. Will come here again and recommend to others.

Great service and a great group of guys highly recommended

Always friendly and professional!!

First time Customer and safe to say I will be going back to this establishment. Workers are friendly, honest and very efficient at their jobs. Strongly recommend to anyone hesitant on coming here and thinking they’ll spend a lot of money.

Very fast and checked every bit of my car to make sure it was running in good shape

Great, friendly service

I have been going to this JIffy Lube for years. Avante and Albert always provide exceptional service. Very professional!

Excellent service fasho

Great service and very quick