Customer Reviews for Jiffy Lube 1902 N W S YOUNG DRIVE, KILLEEN, TX, 76543

Aj and Patrick awesome job, oil prices are high

Everyone here was amazing and quick, I’ll def be back

Always choose them because they have all the parts we need and are able to get my car running perfect again. Great customer service and friendly staff.

Super quick and friendly staff, all the techs were great

Service was awesome! However it’s toooooo hot in bay for the workers. They should have a fan or ac something.

Fast and efficient. Very professional.

Service was Outstanding! Thank you for the Military Discount!!!

These guys did a phenomenal job servicing my Nissan 370Z!

Patrick and aj were so helpful. Made sure they got job done right. Let me know about my washer fluid lid was open. They have great customer service will be back for my oil changes

Good

Aj and Patrick sharif and Mario they helped me out and explained what is going on with the leak. Great service would recommend

Top notch professionals at this location. My car runs beautifully now. Thank you!

AJ did a wonderful job top off my oil all THE OTHER SERVICES

Helpful, detailed, and thorough.

Always shows great customer service and goes above and beyond on taking care of my care. Fast and reliable service!

Albert, Tito, and A.J were very professional from greeting me when I entered the facility and to ensuring I was well informed and comfortable while I waited for my repairs to be completed. The constantly informed me of my progess. The facility was very well maintained. What impressed me the most was during the time I was waiting and 8nbetweeb customers I noticed them watching training videos regarding the different services that jiffy lube provides.. outstanding and I will be returning to the specific jiffy lube for future services..

The guys here are always phenomenal! They are knowledgeable, quick, helpful, and funny. Surprisingly, I always have a good time here.

The workers were very professional and polite when speaking and explaining what needed to be done on my vehicle

Patrick and Sharif did amazing! Quick service in and out.

Awesome service!

I had a great experience getting my car inspection done here. The staff was professional, honest, and very helpful throughout the whole process. They took the time to explain everything clearly and made sure the inspection was done thoroughly. The service was quick and efficient, and I felt confident in their work. I definitely recommend this place to anyone looking for a reliable and trustworthy inspection service!

Very friendly and informative! Great customer service and continually provided updates!

Patrick was very knowledgeable and professional during my oil change. Great service and quick turn around. Been voming to this location for the last 10 years.

I come here all the time for my oil change because its always reliable plus the employees are super friendly and always super helpful. Definitely recommend.

Patrick and Albert did a great job on our vehicle.

I love me some Patrick and Tito!!! They always take care of me and let me know exactly what I need!!! Thank you guys!!!

Amazing service and friendly staff. Brought my vehicle here to conduct an oil change during my lunch hours. Had a few vehicles ahead of me and was able to conclude my service in a timely manner with efficiency. Military discount saved me 10%.

Patrick and AJ were excellent and proficient at getting my oil change. They were thorough in making sure I had safety upon leaving. Highly recommend stopping by jiffy to get your car needs squared away!

Great quality! Excellent service !

I’ve been coming here for over 6 years now. It’s a pleasant experience every time. Everyone that works here is always in a great mood. I highly recommend giving them a shot. Tito and Patrick are fantastic.

Super fast very efficient very professional very polite could not have asked for better experience and I'm used to San Antonio's big city level of work. Thank you so much!

Patrick, albert, and sharif are all awesome and did an amazing work on my car. Thank you.

Frank was a good help very knowledgeable

HOURS: They are GREAT, they’re open 8:00 AM - 6:00 PM every day except Sunday when they are closed. BATHROOM: Unisex bathroom available, and it was clean, had toilet paper, soap, paper towels, and there was an open trash can near the door (easy to drop a paper towel into after opening the door). PAPERWORK: This was a newly purchased used vehicle, and updating the new owner information was easily conducted by a technician scanning the back of my Texas drivers license. LOBBY: The lobby was clean and had 6 chairs & 3 end tables for customer use. There was an approximately 42” tv in the corner which was broadcasting CBS News 24/7. Free coffee & hot chocolate available in the lobby. STAFF: I was helped & continually updated by Albert, a grey-bearded gentleman. 2A: I observed no restrictions to legally carried weapons. COST/PRICES: I was quoted a reasonable & expected price before any work began; the price held minus a military discount. ACCESSIBILITY: There is a sloped, wheelchair accessible ramp leading to the front door (the locked one) but since the door opens out, I’m not sure how accessible the facility is. There are also grab bars adjacent to the toilet. The bathroom door seems wide and easily accessible. SAFETY ISSUE! There were 3 exits from the lobby, but what one might consider the main or front door was locked (there was a twist knob on the inside, beside the “door must remain open during business hours” placard. One of the remaining doors led to the back of the business and the third led to the maintenance bays, and those doors were unlocked. BTW, the employees knew the main/front door was locked because upon arrival, they motioned for me to enter through an open maintenance bay door. The door was fully functional and Albert even unlocked it and exited to assist another customer during my visit. At no point was I worried about being trapped in the lobby; this was just a moment in time observation.

Service was great

Avanti was very helpful

I just got here from California and these fellas were AMAZING help. Albert, Tito & Sharif were very polite, unlike most jiffy lubes i been to they to their time and were patient with my needs. They took time to explain the answer to the questions i had. Definitely recommend this location to anyone.

Albert is the best mechanic I have came across!!!

Absolutely Amazing customer service and quickness. Avante and Albert were the very best ?? I will come here every time

Great service and very quick