Customer Reviews for Jiffy Lube 1601 RANCH ROAD 620 SOUTH, LAKEWAY, TX, 78734

????? Outstanding Service and Attention to Detail I came in for a routine oil change and left extremely impressed with the professionalism and thoroughness of the team. The Team Lead, Latroy B., went above and beyond by identifying loose driveshaft bolts that had apparently worked loose on a previously replaced driveshaft. This was a potentially dangerous issue that could have created a serious safety concern while driving. I greatly appreciate him taking the time to inspect the vehicle carefully and bring it to my attention. The rest of the team was equally attentive and noticed that my vehicle was losing coolant. They topped off the coolant and made sure I was aware of the issue so I could have it addressed before it became a larger problem. It's rare to find a service team that looks beyond the basic oil change and genuinely cares about the condition and safety of your vehicle. Latroy B. and the entire crew demonstrated professionalism, honesty, and attention to detail throughout my visit. Thank you for the excellent service. I will definitely be returning and recommending this location to others. — Daniel D.

Very fast service, helpful and respectful employees and no long line to wait in.

5 stars. Drove in and they promptly took care of business!

Guys were great working in lakeway tx location.

I come here regularly and love how nice they are & they are quick! Grateful for Lakeway Jiffy Lube for keeping my Honda running smooth!

Good job!

They were very nice , helpful, and quick

Amazing folks and super as. We will be back!

Great customer service! Fast and courteous. Would definitely recommend and will go back to this location next time.

I'm happy with what they did to diagnose my car shaking.My car runs better after the rotation and brake pads replacement ! Customer service is great! I'll be using them again.5 stars yes!

So fast, friendly, and helpful! Skip the long wait in the other place!

Keyanna ,Ed and Eric were very helpful. They were fast and efficient and gave me knowledge on things to come that I should look out for And and they were friendly and I had a great experience at the lakeway jiffy lube

Great service

Great crew to work with

The staff there is very efficient, they take great care of me every time I come in, I appreciate their help and the care they give to my car

Great customer service

Always fantastic at this location!!!

Friendly and efficient

Very professional!!

This is my favorite Jiffy Lube in the Austin area. Latroy and his team replaced my brakes, rotors, and performed the oil change quickly and efficiently. Their customer service skills are unmatched- friendly and easy to talk to. Not pushy with unnecessary services. I will always come back here!

Excellent customer service

Great customer service from anahi and latroy. I will recommend this place to everyone

The attendant was great. Super speedy.

Fast and Great Customer Service

Excelente bueno

Quick easy

Great team

Latroy. Is the only reason I come

My battery died. They drove to me and gave me a jump start. Above and beyond what I expected. Great job.

Love my local Lakeway JL. Latroy and the crew are always pleasant to talk to and get the job done right.

Have been here for a few years. Trust the team for all services I need. Very professional, friendly and effectively. Highly recommend.

Great service here! No wait, friendly, checked and topped off all fluids, aired up tires too. This place is tucked away and I’m so happy I found it.

This Jiffy Lube location is the best. I have used them since moving to Austin 6 years ago. Not all Jiffy Lube's are created equal. People matter and the staff here is knowledgable and always pleasant when I go in for service. HIGHLY RECOMMEND

Best in the business. The manager here runs the smoothest, most competent, most honest oil shop I have ever come across.

Acabo de hacer el cambio de aceite y el filtro, la señorita que me atendió fue muy amable y me informó detalladamente lo que le iban a hacer, ha sido un excelente servicio,

They are super fast and knowledgeable. I highly recommend this place for an oil change. I had an oil change appointment at Firestone, but they cancelled it last minute. I Googled the closest oil change place and headed to Jeffy Lube.They changed the oil in less than 20 minutes and their prices are very reasonable, way cheaper than their competitors, and they have top-notch customer service.

Great customer service and FAST!

SOLID SERVICE SHOP WITH GREAT MANAGEMENT. LATROY THE MANAGER ON RR 620 LAKEWAY IS FANTASTIC TO WORK WITH. I HAVE RELIED ON JIFFY LUBE IN LAKEWAY TO MAINTAIN 3 VEHICLES OVER THE LAST 10 YEARS.

Anahi and Latroy have taken care of me the last 3 times I’ve had my car serviced here, they’re very kind, professional and trustworthy. Will be back!

I have been frequenting the Jiffy Lube in Lakeway, Texas for years and really appreciate the exceptional customer service I receive from Latroy! This man is Top Shelf in terms of being polite, helpful and fast, which is head and shoulders above other oil change companies I have visited in the past. Please keep the training program you have and keep hiring hard working people like Latroy!! Thomas McDonough

Fast very friendly and kind. Best oil change ever

Didn't get his name. Awesome service. Friendly and it was a hot hot day. It didn't bother him. Highly recommend!!!

These guys where awesome. I went in because my brand new 2023 Koa was leaking oil and my panel underneath was hanging off. I had just gotten a an oil change less than a week ago. The found the problem immediately and it was my drain plug was loose and my screws that held the plate where missing and they replaced with little clips that did not hold my plate underneath my SUV. Jiffy Lube staff fixed my car and the plate underneath and tapped off my oil in less than 15mins. They were so nice and reassuring. I'm back rolling and feeling secure. Thanks Jiffy Lube :)

Take both of our cars here for oil change. Always professional and friendly staff, and excellent service! Thank you Latroy and Diane who assisted me on my latest visit.

At the Lakeway location, Sharon and Cary are GREAT! Sharon is truly passionate about her job. She really cares and follows through. The BEST!