Customer Reviews for Jiffy Lube 12390 TX-29, Liberty Hill, TX, 78642

Staff was pleasant, informative and thorough.

quick and professional

Amazing customer service! My husband pulled in 4:58pm not knowing when they close. They looked to be wrapping up the shop to call it a day. They looked at him as if he was the first customer of the day, they smiled and welcomed him. They took our Prius without any frustration in their voice or on their faces because he arrived right when they were closing. I would definitely recommend this place for oil changes and for great customer service!!!

James went above and beyond for the service.

The crew were overall great and Alex was very thorough in explaining the details of the process!

Had an emergency transmission fluid issue going on while on a two hour drive. Luckily I called ahead to make sure they could change my fluid. Unfortunately I was about 35 minutes away and they were closing in less than that. They let me park my car overnight and pick it up the next day. The mechanic quoted me a fair price and was able to change my transmission fluid. 10/10 would recommend the staff was very kind and understanding of my situation.

Shout out to James, Alex and William. They were professional and kind. I appreciate you guys.

Alex and his team at this Jiffy Lube are the reason I pass up every other location to only come here. I’m always in and out in a reasonable time. Highly recommend.

Very quick service here. I arrived and they took my car in right away and did an excellent job on changing the synthetic oil on my 2024 Subaru Ascent. GREAT JOB GUYS!!

Been at this place couple times guys are fast that's why i come back.

They where very friendly and quick service

5 stars is not enough for the exceptional service at the Jiffy Lube Liberty Hill location. The check-in process was fast and courteous. The oil service was promptly done and included a quick interior vacuum and window washing. After a comprehensive inspection the manager of the day, James, guided me through the inspection findings. I never felt pushed, but rather, I felt we were collaborating on the maintenance and improvements to my vehicle. Courtesy was presented at every interaction. I cannot recommend this store enough.

Clean, friendly, quick, fair, and Chrishon is the GOAT. He will take care of ya and get you out of there in no time.

Service was quick and the team was friendly. Been there a few times and always a good experience.

James is very knowledgeable. He was very thorough & explained everything regarding my vehicle. I'm very happy with the service I received.

Courteous and friendly customer service.

I had an absolutely fantastic experience at this Jiffy Lube location ! The staff was incredibly friendly, professional, and knowledgeable, and they made the entire oil change quick and easy. The location is also super convenient. Great service all around—I’ll definitely be coming back!

They were quick, honest, respectful, had a clean AC place to sit while my oil was changed! We will definitely be back!

Great customer service and the oil change took no time at all!

Excellent service

Took care of all my needs in a timely manner. Everyone was very nice.

I had a serious problem and didn't know what to do. Arturo was the most helpful. He explained some things to I me that seemed likely. Come to find out, I was done wrong by my dealership. Arturo didn't try to push anything on me, just gave me sound advice. Because of him, you will continue to have my business. You don't come by many people who honestly want to be helpful without $$ in mind.??

James was great! Took good care of my car.

Best Jiffy Lube ive been to. Service was quick, and got an explanation of everything going on with my car without pushing extra unwanted services, just giving suggestions on what they would recommend to do. And the building itself was in great condition and very well kept. Fantastic job.

Very professional and quick.

Excellent service

Alex and his team do a great job every time. The team is kind and informative. They have also traced wires on 2 trailers and a jeep for me at extremely reasonable price, when other shops seemed to just create more problems and cost. My Ford and Audi get oil changes and inspection here as well. Highly recommend these guys!

I have taken my new to me car here twice and they have been extremely nice, efficient, and thorough with the car. Glad to find a great place to take my car in a convenient location.

Awesome

Id like to shout out Alex for his proficiency and professionalism . Through the whole process he was very personable & engaging . He definitely knows his stuff. The whole crew was quick & still didn’t gloss over the small details such as resetting the oil life status which every other place forgets . Great Job!

Quick easy! Great service great people. And a special thanks to the guy down below! ????

Kind, professional, and great communication explaining my options. Fast service

Tommy was very helpful and thorough.

I highly recommend this shop; they are honest about what needs immediate fixing versus what can wait. Great team!

Great customer service!!!!

Excelente, muy buena atención al cliente .

Very helpful and fast!

The service was great..Just a no AC waiting room