Customer Reviews for Jiffy Lube 1229 COIT ROAD, PLANO, TX, 75075

Getting an oil change service light. They checked the oil and said it was fine. He pulled up a car fax and found out dealership had done an oil change. Stand up guys. Not sure if there was a change in management but my last couple of visits here have been positive.

Great customer service, which was quickly done. Steven was attentive to my needs as a customer!

Paid a reasonable price for rear axle brake pads and rotors. They got the work done in less than 3 hours in heat over 100 degrees. I was updated on the process during the work and the customer service was great overall.

Michael was the best He cares about customers and is helpful.

Awesome group of guys. They were very respectful. It was not busy so I was in and out within 20 minutes tops

Amazing work great experience

Thank you matt, manny, and Steve for the best oil change experience I've ever had. You guys were very honest and well-informed the entire time I was there. Matt made sure that I was updated the whole time I was there with constant check-ups when waiting for a part. Will be back and will be referring everyone to this location.

Quick and efficient. Utilize their online coupons.

Stop in for a last minute oil change. Was told it would take a bit longer because of the heat, but would have me out as soon as possible and they did. Very happy. Thank you

Great Customer Service and quick turnaround

It’s so hard to find a trustworthy oil change but this place is it! They are quick and always do a great job. They are also fair and honest. Highly recommend!

The team at the Plano location was clear, quick, and efficient. They got me in and out within minutes. Also gave me suggestions for next time

Amazingly kind and wonderful team. There's a reason they are so highly rated! Everyone I spoke to was patient, honest, and fantastic to work with overall. They knocked out my oil change remarkably fast.

Matt was extremely informative & very nice. I had to wait a bit bc the other person there had a lot of mechanical issues. Mike explained why it would be a little way to get to me. Everything was very nice.

Matt was a perfect person to explain stuff to me that I really didn’t know. I really really appreciate him for taking the time to explain stuff. Mike also was great.

I had my state inspection and new tires done here, and I couldn’t be happier with the experience. Everyone was very friendly, welcoming, and professional from start to finish. They explained everything clearly, the work was done efficiently, and I felt like they genuinely cared about providing great service. I highly recommend this place if you’re looking for honest, professional, and reliable automotive service. I’ll definitely be coming back!

Matt, Steve, and Gavin provided me excellent customer service and I was in and out pretty quick. I highly recommend coming to this location.

Matt was amazing and so informative. Always great service and unbeatable

I recently visited this location to have my brakes, rotors, and oil changed. From the moment I pulled in, the staff was very welcoming and greeted me right away. While my car was being serviced, I had time to grab a quick meal and come back, the team kept me updated on the status of my vehicle from start to finish, which I really appreciated. Everyone was professional, friendly, and made the experience stress free. Overall, I was completely satisfied with my visit and would definitely recommend this location to others.

This is my favorite Jiffy Lube location in Plano (Coit). I don’t even live in the area anymore and I still drive to this location. All of my cars have been serviced here.

I had a great experience yesterday thanks to Matt, the Assistant General Manager, and Steve, the mechanic. As a woman who doesn’t know much about cars, I really appreciated how they took the time to explain everything to me in simple terms I could actually understand. They were both very informative, patient, and made sure all of my needs were taken care of. On top of that, they were genuinely kind and their jokes honestly made my day. Outstanding customer service from start to finish — I will definitely be back!

Needed a last minute emissions test and Colby and his team had me in and out in 15 minutes, no issues ??

Great job. Didn't try to sell me something I didn't need, unlike other places I have gone for oil changes.

Technician was super professional and friendly.

My headlight cover had become yellow with age and they have a kit that they applied that cleaned it and it looks just great. Good price. Less than half an hour. Highly recommend

Quick and professional. Very clearly explained everything, and showed evidence of what needed to be worked in. Mike and Matt were great!!

Had an emissions test today and it was super quick and easy. Service at this location is top notch. Thanks to Colby and Matt.

Very quick and professional. A+

Guys working there were very helpful and did a fantastic job working on my breaks. Super friendly as well, didnt take long!

Great service. In and out 10-15 min for oil change or just a little longer for the tire replacements. They let you know what other services might be needed and don’t t pressure you to purchase them. Will be coming again.

Got my oil changed here for my VW Jetta Diesel and had great easy fast service. Recommend this place for great service

I was treated amazingly by the team here at this location. They had me in and out in under 30 minutes. They were so friendly and let me know what work my car needed without pressuring me. I will definitely be back at this location!

Quick service for a state emissions inspection

Quick, friendly service for an oil change and a new air filter.

Jonny was great. I went in for an inspection and was out in 15-20 minutes.

Great communication and quick turnaround.

Quick and easy

Very fast and easy service, staff was friendly

I needed a state inspection done and called and was greeted by a Chris, who confirmed their machine was working (which you’d be surprised how often they aren’t) and told me exactly where to park the car for the inspection. Upon giving him my keys he politely showed me to the waiting room from the back entrance and offered me water while I waited. The facility was very clean (they even have a massage chair!) While I waited I observed the Chris was extremely polite working with other customers explaining the challenges and potential issues they were facing and being extremely empathetic to their situation. It was a clear demonstration of professionalism. Austin the manager was the one who actually did my inspection! He was extremely polite and swift in his service (I was out in under 15minutes!). I’d come back here any day of the week.

This place is great. I was recommended to order my struts from Rock Auto to save money on a strut quote and was able to get them installed here. Also, was able to get a battery replacement and an oil change under an hour and 30 minutes. Really great customer service from Jacob Hernandez, the general manager. I’ve gone to Jiffy Lube for years and really recommend this location. They’ll get to taken cared of.

Decently priced reliable oil change! AND A MASSAGE CHAIR!!! Free Keurig coffee, etc.