Customer Reviews for Jiffy Lube 1229 COIT ROAD, PLANO, TX, 75075

I had my state inspection and new tires done here, and I couldn’t be happier with the experience. Everyone was very friendly, welcoming, and professional from start to finish. They explained everything clearly, the work was done efficiently, and I felt like they genuinely cared about providing great service. I highly recommend this place if you’re looking for honest, professional, and reliable automotive service. I’ll definitely be coming back!

Matt, Steve, and Gavin provided me excellent customer service and I was in and out pretty quick. I highly recommend coming to this location.

Matt was amazing and so informative. Always great service and unbeatable

I recently visited this location to have my brakes, rotors, and oil changed. From the moment I pulled in, the staff was very welcoming and greeted me right away. While my car was being serviced, I had time to grab a quick meal and come back, the team kept me updated on the status of my vehicle from start to finish, which I really appreciated. Everyone was professional, friendly, and made the experience stress free. Overall, I was completely satisfied with my visit and would definitely recommend this location to others.

This is my favorite Jiffy Lube location in Plano (Coit). I don’t even live in the area anymore and I still drive to this location. All of my cars have been serviced here.

I had a great experience yesterday thanks to Matt, the Assistant General Manager, and Steve, the mechanic. As a woman who doesn’t know much about cars, I really appreciated how they took the time to explain everything to me in simple terms I could actually understand. They were both very informative, patient, and made sure all of my needs were taken care of. On top of that, they were genuinely kind and their jokes honestly made my day. Outstanding customer service from start to finish — I will definitely be back!

Needed a last minute emissions test and Colby and his team had me in and out in 15 minutes, no issues ??

Great job. Didn't try to sell me something I didn't need, unlike other places I have gone for oil changes.

Technician was super professional and friendly.

My headlight cover had become yellow with age and they have a kit that they applied that cleaned it and it looks just great. Good price. Less than half an hour. Highly recommend

Quick and professional. Very clearly explained everything, and showed evidence of what needed to be worked in. Mike and Matt were great!!

Had an emissions test today and it was super quick and easy. Service at this location is top notch. Thanks to Colby and Matt.

Very quick and professional. A+

Guys working there were very helpful and did a fantastic job working on my breaks. Super friendly as well, didnt take long!

Great service. In and out 10-15 min for oil change or just a little longer for the tire replacements. They let you know what other services might be needed and don’t t pressure you to purchase them. Will be coming again.

Got my oil changed here for my VW Jetta Diesel and had great easy fast service. Recommend this place for great service

I was treated amazingly by the team here at this location. They had me in and out in under 30 minutes. They were so friendly and let me know what work my car needed without pressuring me. I will definitely be back at this location!

Quick service for a state emissions inspection

Quick, friendly service for an oil change and a new air filter.

Jonny was great. I went in for an inspection and was out in 15-20 minutes.

Great communication and quick turnaround.

Fast and friendly. Very satisfied.

Mr Matt is an awesome manager! He explained everything thoroughly and had a great attitude. I will definitely come back for my next oil change!

Very friendly and efficient crew

I went for an oil change and inspection. Everyone was very friendly and professional. They explained everything they did clearly.

So, I originally came for state inspection, and it turns out that I needed my brakes done because they showed me by the measurement and in person. By the way front brakes was probably a sheet of paper by the looks of it or less. Thank God I have the money for them for replacing the brakes and rotors. Even though it was not planned to keep my car overnight but, I rather have the right parts to fit and have them done. Then not having it done at all. Overall great team, thank you for the the lady who was there im assuming office mgr, Dak, Gavin, Matt, and Coby.

I have been having them maintain my autos since 2021. They always do a great job.

I came here for an oil change and state inspection, and was pleasantly surprised at how nice the staff was. Especially the manager, Matt. They seem to actually care about their customers and don't try to rip them off by suggesting services that aren't needed. This location is a bit of a drive for me, but I'll be coming back because of the great customer service.

I’ve been to a few different Jiffy Lubes but this one here with the Manager Matt. Awesome service and fast service. I went today for an oil change although the weather has been crappy today these guys still made it happen fast. Thank you. I appreciate Matt also telling me some maintenance tips about my engine and telling me to come back every 2 months to get topped off for my oil and other fluids due to me having a Hyundai. Thank you Matt.

Great crew! Super friendly and quick! Would go back to this location!

Great and fast service! Friendliest staff. Discount for Plano ISD employees.

Great service

I stopped at a busy hour today and my four tires needed air and Coby was helped me quickly and with a smile. Thank you.

Quick and easy

Very fast and easy service, staff was friendly

I needed a state inspection done and called and was greeted by a Chris, who confirmed their machine was working (which you’d be surprised how often they aren’t) and told me exactly where to park the car for the inspection. Upon giving him my keys he politely showed me to the waiting room from the back entrance and offered me water while I waited. The facility was very clean (they even have a massage chair!) While I waited I observed the Chris was extremely polite working with other customers explaining the challenges and potential issues they were facing and being extremely empathetic to their situation. It was a clear demonstration of professionalism. Austin the manager was the one who actually did my inspection! He was extremely polite and swift in his service (I was out in under 15minutes!). I’d come back here any day of the week.

This place is great. I was recommended to order my struts from Rock Auto to save money on a strut quote and was able to get them installed here. Also, was able to get a battery replacement and an oil change under an hour and 30 minutes. Really great customer service from Jacob Hernandez, the general manager. I’ve gone to Jiffy Lube for years and really recommend this location. They’ll get to taken cared of.

Decently priced reliable oil change! AND A MASSAGE CHAIR!!! Free Keurig coffee, etc.