Customer Reviews for Jiffy Lube 18434 W. AIRPORT BLVD., RICHMOND, TX, 77407

There was a nail in my front tire so I stopped at another shop first, and they were being so dramatic saying my whole wheel was done and needed to be replaced. The guy was honestly so condescending too! kept asking me “how long have you been driving on a flat?” In a mean tone, being super dismissive and literally smirking. It really felt like they were trying to take advantage of me because I’m young, alone, and don’t know much about cars So I decided to get a second opinion and came to Jiffy Lube and wow… completely different experience. Everyone was so sweet, helpful, and most importantly honest. The technicians actually took the time to explain everything to me and never once made me feel dumb for not knowing where certain things were. It ended up being such a quick, simple fix. I can’t recommend this place enough. Everyone here is genuinely so kind, and they even handled a super angry customer while I was there with so much patience and professionalism. I love this place highly recommend

I highly recommend this spot for maintenance and car related services! Max the manager and Mark were very genuine and kind. They helped me out with my splash shield. This place is awesome, and everyone working there is down-to-earth.

Jiffy Lube by Alianna is an awesome shop. Got there early in the morning on Sunday amd accommodated me right away… I will always go there for an oil change or on any car needs

great job, polite, professional and punctual!

Good services. Highly recommended.

Great experience with these guys

Great customer service

The service was great. Staff was very informative and fair.

Fast courteous service

Update: went on Sunday for an oil change. Mathew was courteous, professional & thorough. He gave me good advice re engine health. Went on a Sunday for inspection. No wait time. In & Out in like 15 mins. Courteous staff.

Second time getting my oil changed here. They are quick and professional. I did not have to wait either time.

Great, courteous service. Process was quick and thorough. Inspected lots in the short time I was there. They created a customer on my first visit.

Great customer service!

The Best Jiffy lube I have ever gone to. Knowledgeable, professional and great staff. I was in and out of there in no time. Best location.

Excellent service

Top notch customer service. Fast and cheap.

These guys work fast and do a great job.

Quick and friendly service!

Great Service

I took my car to Take Oil Change and was really impressed. The service was fast and helpful, and the staff were friendly

Very friendly. Very knowledgeable. I would ask them to put down a paper to keep oil and grease out of the floorboard. Overall, good fast oil change.

Great customer service support we definitely

First time at this Jiffy Lube and was pleasantly surprised at the friendly, courteous and professional I was greeted with. My maintenance light came on since it was late in the afternoon I was glad that they were still taking customer. I was getting an oil change and tires rotation. They were quick and efficient and had me out with in an hour. I will definitely use the Jiffy Lube on Airport in Richmond. Thank you guys for great services Dianne

Fast and efficient

Amazing customer service. Very pleased. Clean environment. Will be back.

I am completely satisfied with my experience here at jiffy Lube store #3897. The entire team here was professional and highly skilled. I recommend going to this location for your automotive needs.

I've been going to this location for quite some time and they are always pleasant, professional and quick! I refer everyone O know to this location.

Quick service and all the staff was professional and knowledgeable. I enjoyed coffee and a massage while I waited and they had free WiFi and lots of charging stations too. 15% discount on service with military ID.