Customer Reviews for Jiffy Lube 5190 N. AW Grimes Blvd, Round Rock, TX, 78665

I tried these people for the 1st time and they were great. Rico was awesome as were the rest of the staff. I previously had been using Pit Pros in RR for over 20 years. When the new owners came in and fired everyone, people like Barry that had been there for almost 30 years, I knew they weren't getting another $ from me. Rico and the guys took great care of me. Solid place and staff.

Fast and excellent service; I recommend them 100%.

Went for state emission test as part of registration renewal. Staff was really helpful and entire process took very less time of 10-15 mins. Fee is standard.

Brandon was fast, efficient, polite and very personable. This was my first time here and I will definitely return because of the service he provided.

Rico and the crew there were quick and trustworthy.

HIGHLY recommend this place

They save me time and money and gave me plenty of insight on all the things I should do to keep my vehicle running at top level

Great service, quick, not pushy.

Had a little issue with the wait and the order of the line, but the assistant manager handled it really well and made things right. He was professional, helpful, and I appreciated how he took care of the situation.

Great people helped recommend scheduled/overdue flushed on my vehicle and very upfront on pricing there was a dispute on pricing as a coustemer complained on the price and claimed that it was not mentioned after I heard it being talked about

Precise and fast!

From start to finish they were fantastic.

Great techs all the way around !! From start to finish couldn't have been happier

In and out quick and the staff is very knowledgeable.

I pulled up to get an inspection after calling ahead, it was a little before noon so when I got there an employee came out and said the inspector was heading to lunch and to come back at 1 pm. I was ok with that and was fixing to head out and the inspector came walking up and said no issues and would do it before he heads out to lunch and a doctor appointment for his shattered toe. I was so appreciative of this and haven't experienced this type of customer service in the area for years, typically the places that do inspections act like your bugging them, but Brandon was outstanding!!!! I am now a customer for this Jiffy Lube. Thank you Brandon K. for the awesome customer service and hope you get well soon.

Had a great experience here! First time at Joffy Lune but I will be back. Jason and Brandon were so kind and helpful. I called last week and whoever I spoke with was great as well. I will definitely come back here!

I was helped out by Miguel and Rico with my state inspection. The inspection itself was fast and the lobby was very clean and cool. The workers were very attentive and asked how they couldve made the experience better for other customers which I appreciate. I will definitely be back for my next inspection or oil change!

Rico is exceptional. Phenomenal service

Rico and Brandon are the best. Very courteous and very professional establishment

Fast, Friendly and very knowledgeable. Manager and his team are very professional and know their job very well.

“Q” was fantastic! Rico and Jason were very helpful as well.

Friendly staff

Got my inspection done in 15 minutes and got me out of there ASAP. No complaints great job!

Stopped by during a lunch break and was in and out in less than 20 minutes. Rico was the man and let me know of additional services needed on my truck without being pushy about getting it done then and there. This is definitely one of the better locations to visit in the JL chain

Rico was extremely helpful and professional 10/10 would recommend.

This Jiffy lube did a great job on my vehicle in a timely manner. The assistant manager Rico was a great help in getting my car back to me in good shape as fast as possible. I would recommend this spot to friends.

They were super sweet , even though they were short staffed they explained rhings to me where I would understand. Place was clean and fresh the only thing I have a problem is the pricing. The money spent today was a sad day for my wallet. Overall thank u Jiffylube

Great exp erience and customer service from rico, Jason & Miguel yall should get oil change here

This place was amazing I was well taken care of and was asked numbers times would I like something to drink reco and the manager where extremely helpful and there was a young lady that was fantastic I truly appreciate the service today.

I came in for an inspection, and Queleah made the entire process a breeze. She was so kind and welcoming. She got to work right away and was incredibly fast—I was in and out of there much quicker than I expected. Excellent, stress-free service. Thank you, Queleah! Fast, friendly, and professional from start to finish. (:

Brandon was very helpful and courteous.

Excellent service. No complaints got my issues resolved and solved.

Fast great service received. I had initially gone in for just an oil change, but the professional tech assistant manager informed me my car was due for other maintenance, which they provided very efficiently.

Rico and Miguel are great! I came in for an emissions test and they worked on it right away. Was such an easy process, and they were so funny and kind! I highly recommend this place.

quick, great pricing, and amazing customer service hit them up for all your needs

Efficient & friendly staff

Great experience! I was having an issue with my car because something was dragging underneath it. I pulled in and was immediately helped by Louis. He identified the problem and took care of it right away. Louis was friendly, knowledgeable, and professional. They were also incredibly fast and efficient. I was in and out in less than five minutes.As someone who doesn't know much about cars, I really appreciated how kind they were and how clearly they handled everything. I will definitely be coming back, and I highly recommend the Jiffy Lube in Round Rock to anyone looking for efficient and friendly service!

Super Fast and friendly crew..

Very good service fast , friendly, and professional. Thank.you . Outstanding customer service