Customer Reviews for Jiffy Lube 4119 Fredericksburg Rd, San Antonio, TX, 78201-1960

Outstanding service, comforting atmosphere and efficiency overall!

Waited 30 minutes and they still hadn't started anything. Thankfully Take 5 wasn't too far away. If you want it done in a jiffy, go to Take 5.

Bar none some of the best customer service I’ve had in a very long time. Our agent was professional, polite, and even helped my handicapped wife to our truck once servicing was complete. I highly recommend this Jiffy Lube.!

Very well cared for!

My experience was awesome!

Great customer service

The staff was great! I had a lot of work to get done on the company vehicle that I drive. They were able to work together as a team and replace my brakes, do a tire rotation, and perform a tune-up. Everyone work together as a team. I couldn't be more happier with the the service. I was very impressed with the teamwork. Well the guys were replacing the brakes, the manager was performing the tune-up while simultaneously attending to other vehicles.

I highly recommend

Amazing customer service. First time using Jiffy Lube and I plan to get future oil changes here. Shout out to everyone that was working today yall did good!

I came to get my transmission fluid exchanged and filter replaced. Alejandro was so helpful and transparent about the issues with my car. it took a little longer than expected but i felt satisfied knowing my car was safe and had the job done right.

Fantastic customer service. Best I’ve had at a Jiffy Lube location! Highly recommend

These guys were fast and Professional, thanks for a great job.

Very good workers, very communicative with each other while working on the vehicle.

Helpful mechanics, explained the issues and fixed the issues and deeper issues that were initially unknown

All great personal.

The guys are so welcoming and always explaining every issue or concern. If you have any issues, they will give you options on what to do. If it’s something they can’t fix they will recommend someone. I have gone twice and I know I will be a repeat customer.

The team did a great job. Did an oil change and tire rotation. Got us right in and finished ahead of projected time frame.

Fast and efficient!

In and out in 30 minutes. I’m an aircraft quality assurance inspector, so I watched the crew and saw everything I expected in a job well done!

They were quick and efficient and didn't try to upsale me on anything that I did not need.

Fast, thorough with no pressure, only suggestions in problem solving. Cheerful interactive teamwork! Definitely will come back to this location.

The three staff member that was on staff today were very friendly and helpful . They all teamed up worked together to service my vehicle and did a great job .

Great customer service, and very knowledgeable personnel. Will definitely visit again for other services

Friendly , fast , informative

David got me in,did the brake job and tune-up in no time. He kept me advised on what he was doing! I will be taking my vehicle there for all future work!

I always have great service and they explain everything they do

The guys here were friendly, knowledgeable and helpful. 5 out of 5 stars!

Very good service. A good experience all around. Billy Black

Fast excellent oil change service.

I’ve used this location of Jiffy-Lube only for the most of the last ten years. The team worked on changing my oil, and finished in good time. But then they asked me if I wanted to have this done and would I like to have that work done. The list grew and I continued to deny that I wanted anything but the oil changed. I retired Jan 2025, and since I code synthetic oil, just like I’ve always done, the bill was automatically over $100.00. Amy of the items offered to add on would make the final total much more than I can afford. In the future, it would save hurt feeling, etc. to have these items automatically added to the receipt, and not have to go through the embarrassment of discussing in front of the whole team, making me feel like they would believe I don’t care if my car is taken care of or not.

Good

Loved the timing they spent on my car. Let me know the filters that needed cleaning. All 3 men were very attentive and nice. Will be comming here for now on. Thank you

Great place , great service, great people

Excelente servicio

Always a great experience here, as this is our preferred location! Reasonably priced, along with the offer of a coupon and great, efficient service. Not to mention, the complimentary window cleaning that was done on our truck was very kind.

Great service, clean bathroom

Went in this morning just to ask some questions and ended up leaving with fully aired tires. I will definitely be returning when my oil change is due. Thanks to Ryan the manager there.