Customer Reviews for Jiffy Lube 9318 POTRANCO ROAD, SAN ANTONIO, TX, 78251

Customers at Potranco Road talk about:

Customer service

Service speed

Trust

Affordability

Workmanship quality

carlos C.

May 15, 2026

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Marcus B.

May 09, 2026

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Destiny W.

May 09, 2026

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Daniel A.

May 09, 2026

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Always great and efficient service especially Fabian . This is my favorite location even tho there’s one closer to me. Go check them out.

John W.

May 09, 2026

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Quick, efficient, and a goid pricr

Andrew N.

May 09, 2026

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Great service. Great manager and staff.Clean waiting room.

mark T.

May 08, 2026

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FERNANDO F.

May 08, 2026

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Visited the shop for exhaust fluid and left with that and an oil change within 20 minutes. I did not even need to leave my truck. Received a great deal too. Andrew, David and the gang were fantastic.

Cat A.

May 03, 2026

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As always Jiffy Lube staff is friendly and very helpful! Jaylen and team took excellent care of me today.

Joe R.

Apr 29, 2026

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Tim C.

Apr 27, 2026

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Trey took care of me from start to finish. Informed me through every step that they were working on. Including finding the birds nest with 4 unhatched eggs

Gabie, C.

Apr 25, 2026

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10/10 recommend. Best service experience.?

Alexander Y.

Apr 24, 2026

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M B.

Apr 13, 2026

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Bobby J.

Apr 10, 2026

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Great service always… Staff is here to help!!!

Yolanda G.

Apr 04, 2026

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Called first to ask if they could diagnose the vehicle problem,Fabian explained what they could do. I arrived and got in line and Fabian immediately came to my vehicle. He was very kind and courteous walked me to wait area. Vehicle was checked and he explained the charges I asked questions and he answered all of them. While vehicle was being worked on staff come in and out for water or coffee and they all asked if I needed anything.. Fabian and staff were great and courteous walked. I will take vehicle there again. It’s a bit pricey but of course I know why. Thanks again ????

abilyne C.

Apr 02, 2026

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Definitely a better experience than the other Jiffy Lubes I have encountered. Thank you!

ALIDA Q.

Apr 01, 2026

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Rapidez y efectividad en el cambio de aceite,excelente atención al cliente

Jessica M.

Mar 29, 2026

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This location is really the best! They are so professional, kind and courteous every-time I take my car in to get looked at even if it’s just checking my tire pressure! They never make me feel like I’m bothering them even for the little things. Thanks jiffy lube!

Lolita R.

Mar 27, 2026

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Carolyn L.

Mar 26, 2026

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Efficient, professional, friendly . With coupons it is a very good value.

Sam F.

Mar 25, 2026

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They did well and I appreciate the good service today

Destiny L.

Mar 21, 2026

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I went in with a flat tire and my babies . Trey was able to help with a patch and get us back on the road in time for lunch . The man with a beanie kept conversation while we waited . Great experience and didnt wait long at all. Thank yall!!!! :)

Kattie S.

Mar 16, 2026

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Gerardo S.

Mar 12, 2026

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Norresa H.

Mar 11, 2026

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Service was fast and efficient great job

Chris H.

Mar 09, 2026

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Great guys

Victoria T.

Mar 09, 2026

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My First time here Service was great

joel D.

Mar 08, 2026

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Fabian provided great customer service. Very efficient.

Sara G.

Mar 07, 2026

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Rob L.

Mar 06, 2026

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Great service as usual

MJ L.

Feb 28, 2026

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Very well received at shop was given full explanation of what my truck needed and got my oil changed plus a tire alignment

Dyanne M.

Feb 25, 2026

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Service manager was excellent. Very helpful. Mg only concern is I take my vehicle in most often clean and expect the same thing. Lately I find grease on steering wheel! Foot boards, and car handles. Today I found food crumbs in car. Be considerate please.

Margarita

Feb 19, 2026

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Pat H.

Feb 17, 2026

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Oil change only

eric R.

Feb 17, 2026

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The customer service was very good. The price was above what I have paid for the same service and I used a coupon as well making it feel more expensive and the service took about 25 mins when they advertise 15 minute oil changes. 4-star because it seems they have something to work toward

Rosa F.

Feb 12, 2026

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Fabian is friendly, efficient. The young man the did the oil change was super quick. I was in there for 20 minutes.

los B.

Feb 12, 2026

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Caesar and the crew were very professional.Very friendly.I got out of there cheaper than what their prices were.I will always go back

Lena B.

Feb 06, 2026

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Everything went great Nathan is the best

Yami M.

Feb 04, 2026

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Fabian and his crew did a great job working on my vehicle, all the guys were great and friendly. Highly recommend to everyone!

Arielle H.

Feb 03, 2026

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Very fast, and professional!!

Mayra H.

Jan 30, 2026

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Yes the manager Cesar was so amazing working really hard and help us so much made everything so easy

DaLona P.

Jan 29, 2026

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Quick, efficient and friendly.

Jackie M.

Jan 28, 2026

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Antonio C.

Jan 24, 2026

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Fabian and the crew took care of us. Great customer service!! In and pretty quickly too. Love they take care of us veterans as well. Will always come back for my vehicles needs.

Arturo G.

Jan 22, 2026

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In and out as promised. Great staff couldn’t have asked for a better experience with Nate at the helm. Courteous polite and very helpful. Great job and service. Thank you Nate and your crew.

Richard G.

Jan 22, 2026

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Very great service! Highly recommended

Brian H.

Jan 22, 2026

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Fast service, professional techs and friendly service.

No P.

Jan 22, 2026

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Cesar gave us ample info and worked super quick and efficient. Made us aware of stuff that needed to be done and provided all knowledge we needed. Love this Jiffy Lube!

Anna G.

Nov 02, 2022

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Stopped in for my vehicle inspection. Leo was kind and helpful. All the guys were friendly and I even returned a week later to thank Leo again but he was at lunch so I left a tip for him with Michael to pass on. Thanks guys for great service!