Customer Reviews for Jiffy Lube 11314 CULEBRA RD., SAN ANTONIO, TX, 78253

Courteous, professional, efficient staff. It’s the only place I go to for an oil change etc. thank you

5?? This location is by far the best one to get service!

Best location in town , great service thx guys and it’s was very fast , the manger he is so organized and always have a happy face on him !!!!!

The gentleman that checked my car in was absolutely amazing, very professional, knowledgeable and thorough. He let me know how much longer I should go before I should get my brakes and tires replaced and actually showed me the reading. He also took the time to give me the quotes I asked for. No long wait times. I recommend this business and I will be returning in the future. Thank you for a great experience

Everyone was so friendly and they went out of there way to fix a problem that other place messed up. I will go no where but to the Jiffy lube on Culebra. I would give them more stars if I could. Thank you Brian A, Jorge C, Alejandro M, and Jose F.

Very professional and courteous, good work at a good price......

Shane and team are truly customer oriented. They do everything they can to make your experience better than any competitor.

exelente trabajo

I’ve been going to this Jiffy Lube for many years, and I recommend to anyone who asks. The prices are good, but the customer service is GREAT!

Great service and fast

Fast service and amazing customer service!

I drove in from out of town, my car was leaking oil. I took it to jiffy lube to see if they can help me. Ruben was awesome, he looked at it, fixed the oil filter and just filled up the oil a bit and I was on my way. They care about people and that’s why I’m going there for the rest of my oil changes.

Great easy transparent and quick service. Guys in the shop were friendly and very helpful.

Never had an issue with the guys at this location. They are always quick and to the point along with being very informative!

Everything was great until I couldn't open my glove box, and once I did, it fell off. My husband figured it out and fixed it. I almost went back.

So, I went into Jiffy Lube today and the nicest young man helped me today! I got in right away , it was easy on my pocket book as I am low on funds. The men at this job really helped me and were so well mannered and gentlemanly! I will go back! Thank you Culebra Jiffy Lube. You made my day!

Excellent staff. Have brought multiple cars here for service and always treated professionally and quickly.

Aa always...another outstanding job!!! Service is always top notch!

I feel there are two bogus charges on my bill. One is $9.99 for Shop Supplies. If I bring my own tools next time, will I be able to avoid this charge? The other bogus charges is a Parts Tax. The fact that I didn’t purchase any parts (I had an oil change and a tire rotation), why am I being charged tax on parts I didn’t purchase. The gentlemen I spoke with and the ones doing the work have exceptional customer service skills (except for the cashier - he wasn’t friendly, nor unfriendly, he just rang it up and told me to sign). I really liked Ruben and two other gentlemen (I did not get their names). But unfortunately these bogus charges totaling almost $16.00 will probably make me look elsewhere before bringing my Jeep back for service.

Awesome clean and efficiant

Service was quick and transparent

If you are shopping might as well stop now. Straight to the point they got what you need on top they have warranty on there products.

Great service today! The guys here are always quick, kind & thorough. Had a quick oil change, tire rotation, fluids topped & got an estimate on break pad replacement! Shayne (manager) introduced himself & made a great impression. Will definitely be back soon for my breaks! Thx Jiffy Lube Team that was on shift 2/18/26 Ruben, Jose & Shayne.

Tremendous fast great work. Supervisor extremely courteous and knows his workers and the work they perform.

Had an oil change done. During the change a hose accidentally was dislodged. I had to go back a couple days later because my check engine light came on immediately. They fixed it no questions asked. Accidents happened. We are only human.

Staff has always been very professional and kind.

Great team, great experience! Definitely recommend.

Great customer service and talked to me of all my available services

Staff is very nice and quickly respond to task at hand.

Very friendly.

The Jiffy Lube on Culebra in Alamo Ranch is tops in customer service, technical and professionalism for auto repair and maintenance. Always a great experience and quality work in the shortest time possible. The Manager Shayne is outstanding and knowns how to run shop.

It was pretty fast and I didn’t really do anything but chill, so I highly recommend

Very fast and not pushy on additional work Checked tire sensors for me

This locations is always quick now and do honest work. Im in and out for an oil change now and they allow me to use multiple coupons to help me save since I usually pay $130 almost wothout any . Waiting room is always clean and stocked with water. They actually allow u to pick if u want to wait in ur car or the office area with new management that took over

Great service always. These guys provide great customer service, good work, and timely service. Employees are courteous and respectful, and they often offer discounts in their service. I definitely recommend this particular Jiffy Lube (Culebra location by Alamo ranch). I have been taking all my vehicles to these guys for years. They know my vehicles! Never a complain, always quality service.

Always given A+ service here. Will. Be back.

Real nice service.