Customer Reviews for Jiffy Lube 11877 FM 1957, SAN ANTONIO, TX, 78253
Customers at Fm 1957 talk about:
Customer service
Trust
Service speed
Workmanship quality
Value
JOSE L.
Apr 29, 2026
Captain K.
Apr 27, 2026
David W.
Apr 24, 2026
I haven’t been to a jiffy Lube in a few years and the experience was amazing and definitely l will be back for another oil change and others services. Outstanding customer service and customer care from the start to the finish. I’m a very pleased customer!!!
Courtney B.
Apr 22, 2026
Thank you thank you THANK YOU to this crew that worked on my car past closing time! I was panicking because my brakes were grinding and they stayed late to get me taken care of. Ruben and the crew that worked on my car, you’re amazing and gave me peace of mind and made the process so easy. ??
Christopher R.
Apr 17, 2026
?????????? Great experience! Nathan and the team were professional, knowledgeable, and did an excellent job keeping me informed about the services needed to keep my vehicle running smoothly. I really appreciated their honesty, communication, and attention to detail. It’s reassuring to have a team I can trust, and I highly recommend them for anyone needing vehicle service.
Karina W.
Apr 14, 2026
Luis T.
Apr 11, 2026
Kurtis B.
Apr 10, 2026
Great job
debbie C.
Apr 08, 2026
Really awesome staff here.
Jerome M.
Apr 03, 2026
Friendly staff
Jennifer G.
Apr 03, 2026
Thanks Nat for great customer service!!
Rick J.
Apr 02, 2026
The Assistant manager and all the mechanics were outstanding. Quickly took care of the oil change I originally came for, and gave very useful information about other services that are available. I'm greatful and I plan to return next week.
LiL B.
Apr 02, 2026
Good service, in and out. Plus, this is a new location and this location already had my information from the old location.
David L.
Mar 25, 2026
I had bad experiences with a competitor, Take 5, so I have something to compare against. For the past 2+ years I've trusted my Impala to Jiffy Lube. They have consistently been efficient and courteous with every visit, and at a reasonable price. I take 2 road trip vacations every year, and each one an average of 2700 miles, so I need a high mileage oil I can depend on. Thank you, Jiffy Lube.
Tracy S.
Mar 20, 2026
Good customer service and very fast service
Sean R.
Mar 12, 2026
This place has real helpful and professional staff. They did a great job working on my car.
Jessica R.
Mar 11, 2026
Aiden D.
Mar 09, 2026
Candy H.
Mar 07, 2026
Quick and easy very nice people. Will be returning.
Marilee
Mar 05, 2026
Apollonia G.
Mar 01, 2026
This location is awesome.
Arianna R.
Feb 28, 2026
Jorge R.
Feb 24, 2026
Hector M.
Feb 23, 2026
Good service and attention always
Ashley E.
Feb 20, 2026
Great staff always helpful and nice, lobby area is always clean, very detailed with any issues with your vehicle, they do great work. 100% recommend.
Kirby W.
Feb 20, 2026
The contents of my glove box were left on the passenger side floor instead of being neatly placed back inside. Not thrilled.
ARMANDO C.
Feb 20, 2026
Great service very professional and knowledgeable with the technical questions for my 3500 diesel il truck!
Carlos P.
Feb 19, 2026
Great service , friendly staff and they are very knowledgeable . Jiffy Lube on Potranco will continue service my Vehicles
rachel C.
Feb 18, 2026
I went in for an oil change and we asked them to also check my tire because it lost air randomly a few days prior. Everyone was super friendly and welcoming. They checked my filters, brake fluids, etc and came to me and went over everything else that they noticed needed to be changed/done but left it up to me if I wanted it done. Homer did an excellent job explaining everything. Some things I did get done today and some things I held off. But I will be coming back here.
Carl H.
Feb 17, 2026
Always great service ????
Jesus S.
Feb 16, 2026
Frank F.
Feb 15, 2026
Franklin F.
Feb 15, 2026
Benjamin B.
Feb 07, 2026
great experience! Staff was super nice, took me inside for coffee and a relaxing environment to wait. the techs handled everything very professionally and went over everything with me that it might need in the future. I’ll definitely be back!!
Jaime A.
Feb 04, 2026
The techs are amazing and the customer service is outstanding!
Chelsy G.
Feb 03, 2026
Great service!
MrXwhyxnotx
Feb 02, 2026
Awesome people high praise
Carlington H.
Jan 31, 2026
Esther B.
Jan 31, 2026
Paula M.
Jan 29, 2026
Always very professional and friendly!
Sandra P.
Jan 26, 2026
Great service!! Quick and they didn’t try to sell me anything I didn’t need! I will be back! Thanks Gentlemen!
Two E.
Jan 24, 2026
Attendants were quick and efficient with my service. Brought out the problem and showed me what parts that needed to be changed and why. Gave advice on full check up, around the vehicle and presented the filters for visual inspection and advised what to do. I would recommend them to anyone for an oil change in the Potranco and 1604 area for a quality full service check and service.
Stephanie B.
Jan 24, 2026
Jalen was my point of contact and it was a great visit. These guys were alot of fun!! Thank you gentleman!!
Charles S.
Jan 24, 2026
Personal very professional explained what was needed
Rosemary Q.
Jan 22, 2026
Very professional and courteous
Dario T.
Jan 22, 2026
Great and quick service
Roger R.
Jan 20, 2026
Chris C.
Jan 18, 2026
Efficiency and professional. Top notch.
Coach C.
Jan 17, 2026
SASAVINGS
Feb 06, 2024
Isak was my service rep and he was excellent. He immediately made me feel at ease and explained everything about my vehicle in a non-pushy salesmen type of pitch. I enjoyed my visit so much I am considering switching my usual place for this Jiffy Lube location. Highly impressed!