Customer Reviews for Jiffy Lube 11877 FM 1957, SAN ANTONIO, TX, 78253

I haven’t been to a jiffy Lube in a few years and the experience was amazing and definitely l will be back for another oil change and others services. Outstanding customer service and customer care from the start to the finish. I’m a very pleased customer!!!

Thank you thank you THANK YOU to this crew that worked on my car past closing time! I was panicking because my brakes were grinding and they stayed late to get me taken care of. Ruben and the crew that worked on my car, you’re amazing and gave me peace of mind and made the process so easy. ??

?????????? Great experience! Nathan and the team were professional, knowledgeable, and did an excellent job keeping me informed about the services needed to keep my vehicle running smoothly. I really appreciated their honesty, communication, and attention to detail. It’s reassuring to have a team I can trust, and I highly recommend them for anyone needing vehicle service.

Great job

Really awesome staff here.

Friendly staff

Thanks Nat for great customer service!!

The Assistant manager and all the mechanics were outstanding. Quickly took care of the oil change I originally came for, and gave very useful information about other services that are available. I'm greatful and I plan to return next week.

Good service, in and out. Plus, this is a new location and this location already had my information from the old location.

I had bad experiences with a competitor, Take 5, so I have something to compare against. For the past 2+ years I've trusted my Impala to Jiffy Lube. They have consistently been efficient and courteous with every visit, and at a reasonable price. I take 2 road trip vacations every year, and each one an average of 2700 miles, so I need a high mileage oil I can depend on. Thank you, Jiffy Lube.

Good customer service and very fast service

This place has real helpful and professional staff. They did a great job working on my car.

Quick and easy very nice people. Will be returning.

This location is awesome.

Good service and attention always

Great staff always helpful and nice, lobby area is always clean, very detailed with any issues with your vehicle, they do great work. 100% recommend.

The contents of my glove box were left on the passenger side floor instead of being neatly placed back inside. Not thrilled.

Great service very professional and knowledgeable with the technical questions for my 3500 diesel il truck!

Great service , friendly staff and they are very knowledgeable . Jiffy Lube on Potranco will continue service my Vehicles

I went in for an oil change and we asked them to also check my tire because it lost air randomly a few days prior. Everyone was super friendly and welcoming. They checked my filters, brake fluids, etc and came to me and went over everything else that they noticed needed to be changed/done but left it up to me if I wanted it done. Homer did an excellent job explaining everything. Some things I did get done today and some things I held off. But I will be coming back here.

Always great service ????

great experience! Staff was super nice, took me inside for coffee and a relaxing environment to wait. the techs handled everything very professionally and went over everything with me that it might need in the future. I’ll definitely be back!!

The techs are amazing and the customer service is outstanding!

Great service!

Awesome people high praise

Always very professional and friendly!

Great service!! Quick and they didn’t try to sell me anything I didn’t need! I will be back! Thanks Gentlemen!

Attendants were quick and efficient with my service. Brought out the problem and showed me what parts that needed to be changed and why. Gave advice on full check up, around the vehicle and presented the filters for visual inspection and advised what to do. I would recommend them to anyone for an oil change in the Potranco and 1604 area for a quality full service check and service.

Jalen was my point of contact and it was a great visit. These guys were alot of fun!! Thank you gentleman!!

Personal very professional explained what was needed

Very professional and courteous

Great and quick service

Efficiency and professional. Top notch.

Isak was my service rep and he was excellent. He immediately made me feel at ease and explained everything about my vehicle in a non-pushy salesmen type of pitch. I enjoyed my visit so much I am considering switching my usual place for this Jiffy Lube location. Highly impressed!