Customer Reviews for Jiffy Lube 5248 W 11000 N, HIGHLAND, UT, 84003-9572
Customers at W 11000 N talk about:
Customer service
Service speed
Trust
Value
Workmanship quality
Clayton S.
Mar 03, 2026
Ted Crus is a good guy.
Shelley S.
Mar 01, 2026
Polite, quick and efficient
Damon
Feb 26, 2026
Kendra B.
Feb 24, 2026
Lívia C.
Feb 15, 2026
Brian S.
Jan 25, 2026
Jiffy Lube in Highland is my go to place for oil changes. They are centrally located and can generally get my oil serviced in a reasonable time depending on how busy they are. They are courteous and work to explain what they are doing. I would not get your cabin filter changed with them as they charge very high prices to do it, specifically the cost of the filter. If it is a service you don't know how to do and have not done for a long time or ever, then perhaps this is worth it but if you know how to do this service, then I'd do it on your own and get the cabin filter at a much lower price. Other than the cabin filter price, this Jiffy Lube does a good job.
Ted C.
Jan 24, 2026
They did my wife's Honda 2024 CRV annual emissions check and Utah registration renewal all at the same time -- and it only took 20 minutes. I was very impressed!
sadie G.
Dec 29, 2025
Dave P.
Dec 16, 2025
this place is super professional. They don’t try to overcharge you for things that you don’t need. Very clean and efficient. The people are really kind and fun to work with. They seem to be very knowledgeable about cars and oil changes, etc. I would definitely suggest getting your oil changed at this location.
Jamisyn S.
Nov 30, 2025
Nice staff, quick service
Shauna R.
Nov 24, 2025
Good experience.
Mike B.
Nov 16, 2025
The highland location is unmatched, so fast, friendly, awesome
Michael D.
Aug 07, 2025
Their service is driven on speed and efficiency, which I totally understand. The primary detractor is the fact that the location waiting area does feel like an unkept state hospital foyer. Get the waiting area spruced up and it’s a five star experience.
Jack E.
Aug 01, 2025
In n out in 5 minutes. Got my emissions and registration done.
Karli W.
Jul 31, 2025
Quick and efficient. Love that I can get my registration done there as well. They NEED a changing table for moms and dads though.
Bryson M.
Jul 23, 2025
Emily W.
Jun 18, 2025
They were quick with my oil change there were not any surprise charges. But the best part was they took the extra l time to make sure my check oil light went off.
Brandon W.
Jun 02, 2025
Tilly S.
May 28, 2025
Caleb E.
Apr 22, 2025
this place was fantastic and so quick and helpful. they did a great Job as helping us understand what was needed with no pressure and options as well. Teddy got us checked in and asked all the right questions Emerie did a fantastic Job of explaining the payment and options as well as the registration. Weston helped us with some chips in the windshield and did them expertly
Yan W.
Apr 16, 2025
Stopped this afternoon at the Highland, UT location for a 2000 mile overdue oil change -- or so we thought. The tech checked our record and it showed we had 3000 miles to go. It turned out the reminder sticker hadn't been changed the last time we got an oil change from another location. Ten thousand points for their honesty!
A M.
Apr 16, 2025
Fast, comfortable, helpful service. Exactly what I wanted, did not push for extra.
Jacob H.
Mar 10, 2025
They were so quick! I came at 10:00 and I was out in 15 minutes. Edgar was awesome! I could feel he genuinely wanted to give me good service, he asked how my day was! And everyone said thank you for coming in.
Forrest D.
Feb 21, 2025
With a literal family duo in this shop, I would say the experience would be truly unique. I’ve always heard about dishonest or people that did not want to tell you the truth and automotive. I found myself educated well, not only on regulations but options and options that were in my best interest not only financially, but Longevity was taken into consideration Which is the situation? I’ve never found myself in someone taking care enough of me where they were like. You’re probably gonna need this. Do you wanna feel taken care of and no great people did it come to this great shop I would take my family. I would take my dog. It was definitely worth the drive from Lehi to Alpine Just to get the Experience again!
Trace S.
Feb 06, 2025
I took my vehicle in for emissions and registration And I received by far the best customer service and quickest Vehicle Renewal But I’ve ever had from a Jiffy Lube! Would recommend this Highland store to anyone. 10/10
Scott W.
Jan 19, 2025
Ilene V.
Jan 06, 2025
Eric H.
Nov 11, 2024
I had to have my brakes and rotors replaced and these guys were a couple hundred dollars cheaper than the other places around us. They also got me in quickly while I waited which was a huge bonus.
Nathan B.
Nov 07, 2024
This place is always amazing, great service, very friendly staff, and great prices. Awesome!
luis M.
Sep 29, 2024
Sarah S.
Sep 22, 2024
I had my emissions test done yesterday. They were fast and efficient. Terrific job
Wesley N.
Sep 09, 2024
Quick service ??
Plant E.
Sep 07, 2024
My number 1 jiffy lube location. Ted is the man. If there’s a problem , he will make it right. Always fast and reliable.
Dave M.
Sep 06, 2024
Greeted kindly, treated well, and the price seemed fair. Have only driven the car a mile since the oil change, but the experience was pleasant.
Paul S.
Sep 05, 2024
Best Lube of my long and storied history with all manner of lubricants.
Starr S.
Sep 03, 2024
This location has always been able to give me accurate waiting times if applicable. Friendly staff can answer all my questions!
Jason K.
Sep 01, 2024
John-Paul S.
Aug 31, 2024
In and out in less then 20 minutes. On the spot renewal, oil change and finished. We’ll be back.
Bryan
Aug 30, 2024
Kendall C.
Aug 26, 2024
Beth B.
Aug 21, 2024
Cat T.
Aug 12, 2024
Every time I go, I get treated like a queen. Today when I was checking out, and always, the person who checks me out always finds a discount for me. Also, as I was walking out, Ted Cruz gave me his card with a discount, because I thought he was gruff. He is one of the nicest people ever, and Truly runs this Jiffy Lube beautifully! They seem like very tight family there with Ted Cruz at the helm! Thank you, thank you thank you, as I have always come there, I always will continue to!
Eric B.
Aug 03, 2024
Scott M.
Jul 31, 2024
Tauna
Jul 29, 2024
The mechanics are always personable, efficient and friendly.
Alec G.
Jul 27, 2024
Great and fast
Christy H.
Jul 10, 2024
Quick service and very polite staff
Mariam S.
Nov 17, 2023
Good
Mr. P.
May 07, 2022
Emissions were quick and easy!
K2ller
Jul 31, 2021
Always great service at this location. I’m a lifer.