Customer Reviews for Jiffy Lube 991 S. STATE STREET, OREM, UT, 84097-7027
Customers at S. State Street talk about:
Customer service
Trust
Service speed
Workmanship quality
Randy B.
Mar 12, 2026
Larry L.
Feb 08, 2026
Great service , helpful patient and friendly. I will be coming back to this location 991 S State St. OREM.. Stockton, Ben and the crew were all very helpful and friendly. . They were patient with my questions. THANK YOU!!
Madison L.
Feb 06, 2026
Somebody give Kiki a raise! As someone is does not speak the language of cars, it was a great comfort to have kiki there translate for me. Spencer, jesse, and miguel were also very friendly and professional. You have a great team here.
Ian R.
Jan 26, 2026
I was lazy to do my oil change, lol. Brought in a silver Ford mustang. Didn’t catch the name of the guys on the bays or the blonde haired woman up at the front. But Everyone was super chill. Knowledgeable. I’ve been Hearing them explain to the customers before me on why they needed things done on their cars. Freaking great experience . 5/5 stars for this awesome team ??
Shazam 8.
Dec 30, 2025
Who hasn't had that feeling when you see some engine light pop on in your car?! My coolant light came on this morning and I was anxious about driving 33 miles to work. I stopped into the Orem station and Matt and Mark were freaking fabulous?? they took the time to explain how the lights work and what they mean and when it's critical is how much time do I really have. They also told me they do brakes and other things as well...and EV system checks too! This location earned my trust today.
Foster C.
Dec 20, 2025
Super great service! The staff were super kind and very helpful. Wonderful experience!
Scott J.
Nov 20, 2025
It was an oil change and a check on a few other items. (Including shocks and struts and suspension) It was a great experience. We were in and out in a short time and I felt like I got honest answers on my suspension needs. They didn’t pressure me to act on it. I appreciated that and will go back when I have time to get the needed work done.
Jacob G.
Nov 05, 2025
If I could, I’d rate higher than five stars. Because an hour and a half left in their day, I needed to get my brakes fixed. They worked with me, ordered rotors and pads, and even stayed late to get it completed, and really took care of me. This crew is the best!
Mónica A.
Oct 31, 2025
Spencer W.
Oct 14, 2025
Spencer men
Un-Genius
Aug 23, 2025
Stefanie M.
Aug 21, 2025
jessica C.
Aug 05, 2025
Super helpful Staff did a great job. And helped me understand what needed to be done.
Taylor H.
Jul 31, 2025
Vinadon C.
Jun 02, 2025
One of the employees named Stockton was extremely helpful and patient with my many questions. I am car-dumb but he explained things patiently. Just wanted to give him a shout out
Jaron M.
May 27, 2025
I had a great experience getting my oil changed and a brake pad replaced in Orem. Jose Alonso was my cashier and he was exceptionally helpful and kind. Everything was quick, professional, and smooth. Great team here!
Susan R.
May 11, 2025
Brody made the experience worthwhile. He was extremely professional, informative, and personable. We recommend this Jiffy Lube highly. Thank you Brody!
Kelly P.
May 01, 2025
Had a positive experience. Went to get my brakes inspected. Waiting room was nice and clean. Everyone was friendly and the process went more quickly than I expected! Will come back again. Thank you!
Robert L.
Apr 25, 2025
On the way to graduation got a rock chip. Brought it in here and they were kind of busy but they squeezed us in quick. Five stars will come back.
Richard H.
Apr 11, 2025
Ian F.
Mar 26, 2025
Jose hooked it up!
Tommy P.
Mar 24, 2025
Alana H.
Feb 02, 2025
Adrienne B.
Jan 31, 2025
Elycia
Jan 29, 2025
Victor H.
Jan 13, 2025
Le dan un buen servicio, es muy bueno. Es muy buena la atención.
JLS S.
Dec 30, 2024
Great service and they always have great feedback regarding my car. I like going here The manager is very professional
Maryanne F.
Dec 24, 2024
Haley C.
Nov 29, 2024
Got my emissions test and registration renewal. They did great, I just never got a call when it was finished and had to check in myself pretty soon to close. Not a huge issue but just curious why they collect the phone number to notify. Crew was super friendly and helpful.
keith B.
Nov 23, 2024
Weird_Beard
Nov 15, 2024
These guys were quick, most of all worth every penny. Great service and hardly a wait to go with it
Emily N.
Nov 07, 2024
I normally call ahead when deciding which jiffy lube to run to.. they had no wait around lunchtime last Monday. I was in and out so quick. I had to get my windshield repair from a rock chip (boohoo:() however, they seemed to do a great job and I saved a bit from going to an auto glass shop. So wahoo! Thanks jiffy lube pals!
Steve P.
Oct 07, 2024
Cammy P.
Sep 22, 2024
Good service and they get it finished quickly.
Dawn H.
Sep 21, 2024
Fast dependable service.
Scott J.
Sep 21, 2024
The crew was professional and courteous. They were also very personable. It was definitely a good experience.
Richard K.
Sep 13, 2024
Friendly and efficient
Marc H.
Sep 13, 2024
Fast professional service. Not pushy. Clean.
E
Sep 10, 2024
Heather helped me out this morning right at opening time & it was busy already. Heather & her team were thorough, professional, and kind. They paid special attention to each customer and took pride in their jobs. I would be happy to come back to this location anytime!
Kortlyn L.
Aug 30, 2024
Jiffy lube was fantastic very kind and thorough by making sure I knew everything that was happening with my car!!
Leo C.
Aug 28, 2024
Told them what we needed and they took care of it right away! In and out, thank you !!
Julie M.
Aug 28, 2024
They are SO AWESOME! Very friendly staff
Ernesto G.
Aug 25, 2024
Service was accurate, fast, and well explained The mechanic there was friendly and patient whit me no having my insurance info on hand for a rock chip repair.
Josh L.
Aug 23, 2024
It went faster than I expected it to
Kelsey G.
Aug 22, 2024
I had to get my oil changed, and the staff were so friendly and respectful. I was having issues with my car stalling, and when I left Jiffy Lube, my car broke down. The manager Brodie, was so understanding, and even drove down the street to look at my car. He made sure I back to the shop okay. My car is a piece of crap, and I really appreciate them for helping a girl in need.10/10 would recommend! Definitely coming back! Thank you guys!!!
Gabriel D.
Aug 16, 2024
Excellent and very detailed service
Vanessa J.
Aug 07, 2024
Benjamin P.
Jul 20, 2024
Customer service was awesome! Dallyn, was especially awesome!
david S.
Jul 20, 2024
Good!
Bryant J.
Jul 03, 2024
Staff was friendly and made me aware of issues pertaining to my car.