Customer Reviews for Jiffy Lube 991 S. STATE STREET, OREM, UT, 84097-7027

Super friendly staff!

I was in town for a quick visit and realized the kids had fallen behind on servicing their student car. I brought it in for an oil change, A/C service, and a general systems check. The technicians were friendly, professional, and courteous throughout the visit. Based on their recommendations, I also added a radiator flush and cabin air filter replacement. The work was completed in less than an hour, and the entire process was efficient and hassle-free. I appreciated the excellent service and quick turnaround.

By far my FAVORITE Jiffy Lube! Each employee I’ve interacted with has been so helpful, kind, and honest. Not pushy. They’re very quick and thorough. I also love that Costco offers discounted gift cards for them. I drive past two Jiffy Lubes every time to come to this one! Appreciate them.

I love this location. They are fast, transparent and respectful. They have even given me discounts to n the past for services taking “too long”, which I didn’t even notice. I appreciate the communication and transparency they give me when it comes to the urgency with certain repairs and how they can help. It’s always easy and seamless. I appreciate this location !

Brody and his team at this location are awesome

Great service , helpful patient and friendly. I will be coming back to this location 991 S State St. OREM.. Stockton, Ben and the crew were all very helpful and friendly. . They were patient with my questions. THANK YOU!!

Somebody give Kiki a raise! As someone is does not speak the language of cars, it was a great comfort to have kiki there translate for me. Spencer, jesse, and miguel were also very friendly and professional. You have a great team here.

I was lazy to do my oil change, lol. Brought in a silver Ford mustang. Didn’t catch the name of the guys on the bays or the blonde haired woman up at the front. But Everyone was super chill. Knowledgeable. I’ve been Hearing them explain to the customers before me on why they needed things done on their cars. Freaking great experience . 5/5 stars for this awesome team ??

Who hasn't had that feeling when you see some engine light pop on in your car?! My coolant light came on this morning and I was anxious about driving 33 miles to work. I stopped into the Orem station and Matt and Mark were freaking fabulous?? they took the time to explain how the lights work and what they mean and when it's critical is how much time do I really have. They also told me they do brakes and other things as well...and EV system checks too! This location earned my trust today.

Super great service! The staff were super kind and very helpful. Wonderful experience!

It was an oil change and a check on a few other items. (Including shocks and struts and suspension) It was a great experience. We were in and out in a short time and I felt like I got honest answers on my suspension needs. They didn’t pressure me to act on it. I appreciated that and will go back when I have time to get the needed work done.

If I could, I’d rate higher than five stars. Because an hour and a half left in their day, I needed to get my brakes fixed. They worked with me, ordered rotors and pads, and even stayed late to get it completed, and really took care of me. This crew is the best!

Spencer men

Super helpful Staff did a great job. And helped me understand what needed to be done.

One of the employees named Stockton was extremely helpful and patient with my many questions. I am car-dumb but he explained things patiently. Just wanted to give him a shout out

I had a great experience getting my oil changed and a brake pad replaced in Orem. Jose Alonso was my cashier and he was exceptionally helpful and kind. Everything was quick, professional, and smooth. Great team here!

Brody made the experience worthwhile. He was extremely professional, informative, and personable. We recommend this Jiffy Lube highly. Thank you Brody!

Had a positive experience. Went to get my brakes inspected. Waiting room was nice and clean. Everyone was friendly and the process went more quickly than I expected! Will come back again. Thank you!

On the way to graduation got a rock chip. Brought it in here and they were kind of busy but they squeezed us in quick. Five stars will come back.

Jose hooked it up!

Le dan un buen servicio, es muy bueno. Es muy buena la atención.

Great service and they always have great feedback regarding my car. I like going here The manager is very professional

Got my emissions test and registration renewal. They did great, I just never got a call when it was finished and had to check in myself pretty soon to close. Not a huge issue but just curious why they collect the phone number to notify. Crew was super friendly and helpful.

These guys were quick, most of all worth every penny. Great service and hardly a wait to go with it

I normally call ahead when deciding which jiffy lube to run to.. they had no wait around lunchtime last Monday. I was in and out so quick. I had to get my windshield repair from a rock chip (boohoo:() however, they seemed to do a great job and I saved a bit from going to an auto glass shop. So wahoo! Thanks jiffy lube pals!

Good service and they get it finished quickly.

Fast dependable service.

The crew was professional and courteous. They were also very personable. It was definitely a good experience.

Friendly and efficient

Fast professional service. Not pushy. Clean.

Heather helped me out this morning right at opening time & it was busy already. Heather & her team were thorough, professional, and kind. They paid special attention to each customer and took pride in their jobs. I would be happy to come back to this location anytime!

Jiffy lube was fantastic very kind and thorough by making sure I knew everything that was happening with my car!!

Told them what we needed and they took care of it right away! In and out, thank you !!

I was very impressed with how well they took care of me and ensured that my car was taken care of as well! I have never used JiffyLube but I will be using them from now on! Great place snd speedy!