Customer Reviews for Jiffy Lube 836 S University Ave, Provo, UT, 84601-5826
Customers at S University Ave talk about:
Customer service
Service speed
Trust
Value
Workmanship quality
Max G.
Jun 23, 2026
Very fast and very helpful. The employees were very polite and quick.
Livie J.
Jun 17, 2026
Amazing service- they stayed after close to make sure my car was taken care of. They went above and beyond to also point me in the right direction for a part I needed So grateful for their help!
Yarbelis B.
May 23, 2026
Genevieve B.
May 07, 2026
Super friendly staff, and they work to get you in and out
Jeanette A.
Apr 18, 2026
Super helpful, friendly, kind manager.
Elizabeth W.
Apr 11, 2026
This oil change was fast and convenient. They applied my coupon from their website without any additional prompting from me. They asked if I wanted them to look at the air filter (I declined) instead of doing it automatically and showing me how terrible it looks. They let me stay in my vehicle. They filled my tires to pressure and reset the maintenance required. Start to finish was less than 15 minutes.
S G.
Apr 04, 2026
These guys bailed me out on a Friday night right at closing. I had a flat and they stayed late to fix it. Most other places would have turned me away.
Douglas G.
Mar 07, 2026
Rebecca C.
Jan 17, 2026
Super nice employees!
Shanna G.
Dec 23, 2025
I had such a great experience at Jiffy Lube doing my on-the-spot registration renewal. The team was incredibly kind, efficient, and genuinely went the extra mile in several ways to make sure everything was taken care of. It was quick, seamless, and so appreciated. Very grateful for such great service.
Emily N.
Dec 06, 2025
First time at this location and it was 5 star! Conner was incredibly helpful, quick, and kind. Thank you!
Jason S.
Oct 29, 2025
Tahlia F.
Oct 10, 2025
Brad was seriously so nice, I’m not great at understanding car terms but he guided me through and was very kind!! Definitely coming back!!
Emily M.
Oct 08, 2025
The service was fast and thorough. My tech found a problem that i wasn't aware of (missing cabin air filter) and found me a coupon to reduce the price. Overall, a great experience.
Francisco H.
Sep 12, 2025
Rápidos y con muy buena atención, te preparan el coche detalladamente
Ilene B.
Sep 04, 2025
Mr R.
Aug 26, 2025
The best shop to go to for everything you need for your car especially when you need a oil change
Max D.
Aug 21, 2025
Alejandro C.
Aug 19, 2025
David, he is a worker at Jiffy lube, he was so respectful, and professional. If you don’t speak English, he can speak Spanish which is amazing. I highly recommend this location.
Alessandro N.
Aug 12, 2025
Pennzoil
Amy M.
Aug 12, 2025
The service was quick and friendly! They seemed to be knowledgeable on all the basic issues and were great to work with.
Alyssa P.
Aug 07, 2025
They were very professional and very fair, Connor and Logan are very friendly and very helpful! Would recommend!
GALO G.
Jul 24, 2025
Super friendly and quick service, highly recommended.
Kadie J.
Jul 23, 2025
Samuel Q.
Jul 12, 2025
Went yesterday and it was quick and friendly service. Will definitely come back here the next time I need something fixed.
Yinette A.
Jul 11, 2025
Abidemi A.
Jul 11, 2025
The staff was friendly and professional, greeting me as soon as I pulled in and explaining the process clearly. The facility was clean, and the waiting area was comfortable with free Wi-Fi, making the wait pleasant. All in all, Jiffy Lube delivered reliable service, and I’d return for future maintenance needs.
Rhet J.
Jun 28, 2025
Great service and prices. Strongly recommended!!!
Casi B.
Jun 17, 2025
Fast and efficient service at this location! I'm always amazed that they can do an oil change and emissions so quickly. Thank you to Jake for your professionalism and courtesy.
Jonathan R.
May 27, 2025
Alysha E.
May 20, 2025
The guys working there seemed happy to be there and were very helpful and knowledgeable.
Willa B.
May 12, 2025
Really kind mechanics who do their jobs well :D
Diego A.
Apr 12, 2025
Excelente atención.
jessica C.
Apr 03, 2025
Herman D.
Mar 30, 2025
Professional service and customer courtesy!
Frank F.
Mar 26, 2025
Jose V.
Mar 19, 2025
Jonatan L.
Mar 11, 2025
Always great service at affordable prices.
Elaina A.
Mar 08, 2025
AMAZING service. Took my car in for an oil change and they were super friendly. After I left my left windshield wiper stopped working. I came back the next day and they tightened the bolt and fixed it no problem!
David M.
Feb 21, 2025
Fast, thorough and friendly service!
Sophie O.
Jan 22, 2025
had the best experience here! they got me in right at close to fix my rock chips and even went out of their way to get me the best deal on the service. very professional(and incredibly patient) with my process there.
Ivan G.
Dec 11, 2024
great service friendly staff
James H.
Nov 20, 2024
Great experience! I came in shortly before close for a free vehicle inspection expecting to be turned away. I couldn’t be more happy with service! Brad and his team really took care of me and helped me a lot with purchasing my new vehicle. Cannot recommend enough!
Brad W.
Nov 15, 2024
Fast, courteous, and did everything well.
Emma C.
Nov 07, 2024
Franklin A.
Oct 31, 2024
Brian M.
Oct 28, 2024
I have been going to Jiffy Lube for several years, but this is the first location that has earned their rating every step of the way. The moment I drove in the drive way until I drove away friendly and welcoming doesn’t cut it. So, if you are in the south Provo area and need your car worked on take them to the best place I have found.
Andrea C.
Mar 11, 2022
Seemed professional and honest
glabal77
Apr 09, 2021
Another good review my technician was very kind and helpful !!! Keep up the good work JR Another great experience the guys were awesome took care of all my car needs and they are super nice and professional, would totally recommend this location 08/07/2021 Took my car in for a oil change and my experience was great starting from the phone call asking Brad about prices and he answer all my questions, he’s very friendly and I appreciate that , I would definitely bring my car back to them!!!! Thank you
Merry B.
Feb 02, 2020
I brought my car back after a recent oil change to try to find out what was wrong with my radiator. They had installed a new cap, and I wondered if it was the wrong one. They checked out my vehicle for free, and let me know I had a fatal leak in or near the engine. I really appreciate their help, which allowed me to make the tough choice and junk my vehicle instead of wasting money trying to fix it.