Customer Reviews for Jiffy Lube 4301 BACKLICK RD, ANNANDALE, VA, 22003-3141
Customers at Backlick Rd | Annandale talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
roberto T.
Mar 21, 2026
Excellent service
Albert F.
Mar 20, 2026
Great service
Bessi F.
Mar 19, 2026
Muy amables y serviciales
Jacques R.
Mar 19, 2026
Mira W.
Mar 18, 2026
I always have a no-nonsense, quick, and easy experience with oil changes thanks to the helpful people who work here. Would recommend.
Orlando M.
Mar 17, 2026
Jessica B.
Mar 13, 2026
Antonio L.
Mar 10, 2026
did a great job with oil change, put air in my tires and filled my windshield wiper fluids free of charge
Pralhad T.
Mar 09, 2026
Qazi N.
Mar 09, 2026
Great service
Michael C.
Mar 09, 2026
Absolutely great crew! They were quick, responsive, and most importantly, honest. I’ve been a regular at other locations which have felt a little shady lately, and I will be coming here from now on. Had brakes/tires done and everything feels good!
Erick Z.
Mar 09, 2026
Ivan S.
Mar 08, 2026
Marvin P.
Mar 07, 2026
Karen C.
Mar 07, 2026
They have really great customer service
Daniel R.
Mar 02, 2026
Nice service!
Claire J.
Feb 26, 2026
Jerry K.
Feb 25, 2026
Manager checked oil and correctly noted that I didn’t need an oil change, I needed to reset the oil warning light. Kudos to him.
Sikivi I.
Feb 21, 2026
Jorge C.
Feb 21, 2026
Excellent thread and great service very helpful personal experience recommend 100%
Phillip K.
Feb 21, 2026
michael
Feb 19, 2026
Excellent communication from the technicians. The service was completed in a very reasonable time.
Suzanne S.
Feb 13, 2026
yousef A.
Feb 11, 2026
Amazing service I never wait and the staff is very friendly and helpful, I’ve been going there for many years never had one bad experience
Chris C.
Feb 09, 2026
David Coreas did a great job - very professional manager
Suman I.
Feb 08, 2026
I typically go to Jiffy Lube for my oil changes. On my most recent visit, I was greeted by Ms. Jaidah (pardon me if I misspelled her name). I requested an oil change and tire rotation, which she noted down. I also specifically asked for the tires to be rotated in a crisscross pattern and not any other way. While the oil change and tire rotation were being performed, I noticed that the mechanic (a gentleman with long hair tied back — I don’t know his name) started rotating the tires not in the way I requested. I stepped out of the waiting area and informed him that I had asked Ms. Jaidah for a crisscross rotation. His response was, “I’ve already put the tires on,” which was disappointing to hear.??????? I then spoke with Ms. Jaidah about the issue. To her credit, she immediately took it seriously and had the mechanic redo the tire rotation correctly, as requested. Big thanks to Ms. Jaidah for her excellent customer service and professionalism. ? However, I was very disappointed with the mechanic’s initial response and lack of attention to customer instructions. I would advise anyone visiting these shops to stay alert, ask questions, and not blindly trust that instructions are being followed. ??
Bryan T.
Feb 08, 2026
Danielle T.
Feb 07, 2026
Daniel C.
Feb 07, 2026
Staff were very friendly, helpful and always professional every time I come to their shop. They are also helpful is their suggestion of additional maintenance if needed.
histario19
Feb 06, 2026
Professional and efficient. Answered all my questions and gave me the best price with no hidden fees.
juan A.
Feb 06, 2026
Robert J.
Feb 05, 2026
Great and fast service
Jimmy C.
Feb 05, 2026
Tony and Luis always provide exceptional service!
Carla L.
Feb 04, 2026
Overall it was great abs fast
F A.
Feb 01, 2026
Excellent costumer service, fast service. Very professional team.
vladimirzp76
Jan 29, 2026
Kendal H.
Jan 29, 2026
great service
Igor P.
Jan 26, 2026
Quick and easy visit to Jiffy Lube. Oil change, tire rotation, and filters, everything done fast and right. No upselling, no hassle. Solid service, good guys. Will definitely come back.
Bruk H.
Jan 25, 2026
Joe G.
Jan 24, 2026
Adequate service.
Breanna D.
Jan 24, 2026
Smooth fast and effective
Madelyn P.
Jan 24, 2026
Brian H.
Jan 24, 2026
I am thrilled that this location is finally open again after the remodel!! The Duke Street location is ok but the one guy nodding off while working was quite concerning. The staff here sre interested in their jobs. Even when they are busy - i still dont spend long waiting.
Maren B.
Jan 21, 2026
As usual a good experience! Good communication, thorough service, clean and safe facility!
Sia U.
Jan 20, 2026
Danny V.
Jan 18, 2026
Steven C.
Jan 17, 2026
Steven C.
Jan 16, 2026
Good quick oil change, no pressure for upsells or unneeded services
claudia O.
Jan 16, 2026
Very fast service, friendly people They answer your questions quickly
Anwar M.
Jan 16, 2026
I went for a oil change and it was quick also, they checked other things that I need to replace for later.