Customer Reviews for Jiffy Lube 12201 ROUTE 1, CHESTER, VA, 23831-2316

Very professional and fast!!!

Quick in and out. Great service. The personnel I had contact with were courteous and friendly.

I had an excellent experience and the guys were very knowledgeable of their job. I definitely recommend you bring your car to this place. You won’t be disappointed! ??

William was simply the best. Went over and beyond to ensure my car AC got fixed. Excellent customer service, many thanks!

The service was fast and easy we will definitely come back

This was my second visit to this location and let me tell you these guys are fantastic!! They were super helpful and courteous. All around great experiences!!

Up front and thorough. Ask your questions early but I valued that there was honesty and not up sale.

The employee greeted us quickly and was knowledgeable regarding the types of oil and what would be best recommended for our make, model and year vehicle. Service was performed efficiently and in a "jiffy". We had a lot of errands to complete and the oil change was done very quickly and we were on our way. The employees were professional, friendly-ish not that they were rude... just not warm or engaging. Everything was explained throughly, asked if we had any questions or concerns. Overall very nice and efficient oil change. Additionally the lobby/waiting area was clean with tv, wifi, unisex lavoratory, viewing windows of the garage and complimentary bottled water.

Very well mannered, good service, and great customer service.

great job

Service was quick and decent price for oil change.

Great customer service and communication. Happy customer, Prayjah was super nice and knowledgeable! 10/10 recommend :)

I like going to this location. They are efficient and offer quality customer service.

Michael was polite and professional. I appreciate the business. Happy holidays. Thx Michael

I normally go to the dealer for service. This location did such a great job on my truck the first time, I decided to come back! Outstanding customer service, quick and efficient and the prices with coupons cannot be beat! I am hooked!

We were well taken care off, service was quick, employees were considerate and kind. All around goof service

Good service very informative and patient

Service was top tier. I was in and out in 20 mins or less and staff was very respectful, polite, and helpful. This was the first time I did not change the oil on my own vehicle for almost 20 years. I was very pleased with the entire experience. I will be returning to this location with all of my vehicles for the indefinite future.

Very friendly and done the job proficiently.

They had me in and out in no time at all. All the guys were so nice, and courteous. They did a fabulous job! My car and I were both happy. The coupon deal was a definite plus!!!

Workers were great—friendly and customer service oriented. They had me in and out quick. Thanks!

They was very nice

Fast service, in & out in less than 30 mins & very nice staff. 10/10 would recommend.

I had never been there before everyone was very kind and courteous and it in fact was very quick. I will be seeing them more often. Thanks

Professional! Excellent communication!!! The young men that attended to my vehicle are awesome! They made sure they let me know what they were doing and why...Going back in am for my other automobile!

Great experience and they did a great job

Unmatched service. Excellent attention.

Brake service. The manager made all the difference: Gave me an accurate price, good results, no BS.

They were all so kind and communicated well with me about my car. The manager Abby was super helpful.

LET ME TELL U IVY THIS CHICK DID TH DAM THANG SHE INSTALL A BATTERY THAT THEY SAY IS EASY WHICH IS NOT BECAUSE THE BATTERY WAS LOCATED UNDER TH BACK FLOOR OF TH PASSENGER SIDE THE DEALER WANTED $500 BUT SHE GOT IT DONE ALONG WITH GREAT CUSTOMER SERVICE HIGHLY RECOMMEND

Fast in and out service , very attentive to customers needs

Very courteous, escort you in and out, very thorough, cross all the “t” and dots. They want you to be satisfied. Bad part; no A/C very unpleasant at 96 degrees in waiting area.

Always nice & well taken care of .when I come up to visit family from Fla I know I can always stop for have fluids checked anytime ?? I use Jiffy Lube from Fla to Va to Md & back to Fla ??great job

Great service, nothing to complain about

The assistant manager, Ivey, went above and beyond to get me the services I needed for the best price. The was especially meaningful as I had just lost my job and was across the country from home. This was Ean excellent example of caring and service