Customer Reviews for Jiffy Lube 3300 PLANK RD, FREDERICKSBURG, VA, 22407-4958

Jax was a fantastic greeter and service tech! I was greeted within a minute of driving up, and even though there was 4 vehicles ahead of us we were pulled in after about 25 minutes. Took almost 30 minutes to go over my recommendations by milage, change the oil, change cabin air filter, vacuum, wash windows, and rotate my tires. I was in and out in just about an hour! I was also offered the military ?? discount (15%) when Jax was inputing my email. address

Awesome team!!

I only have 1 complaint but they were fast and friendly. They also weren't high pressure trying to sell me on other services and I appreciate that. My only complaint was something the workers had nothing to do with and that's the price of a simple oil change. I'm 55, in good health and I have the ability to change my own oil. I never taught myself how to do it but I promise you, now I will. The service was worthy of 5 stars but the prices have me knocking it down to 4. The prices inspired me to buy the propper wrench and oil pan I need to do it myself next time. You can learn anything on YouTube. Thank you for the awesome service but until I'm too old to change my own oil, goodbye Jiffy Lube. This is a warning to Jiffy Lube and other services that aren't 100% needed to able body people. You're all about to loose life long customers. You're shrinking your customer base with such high prices.

Very quick,very friendly and very professional. I definitely recommend this location

the guys were nice, and accommodating.

The staff was very helpful and quick.

The expert team was fast and efficient. Everyone was knowledgeable and professional.

Excellent service, super fast, best place in the region!

Very friendly and professional! Jax helped me out.

Reliable service. I choose this Jiffy Lube over any other business to bring any of my vehicles. Sometimes I take their recommendations. I will say, if you get a tire rotation, you'll have to go somewhere else to get it balanced. It's just a service they don't provide. The process is convenient and timely. I appreciate them. Also, they do provide military discounts!

Quick, not pushy, and they know what they are doing.

the best service in town

We were amazed by the customer service here. The teamwork we saw was amazing. The service was fast and they truly care about the service they provide. Will definitely come back.

Jax and Kevin went above and beyond! I had an oil change an air filter change and the team was very quick and the prices are fair. On top of that, I asked if I could borrow a screwdriver to change my license plate tags and I didn’t even have to do it myself! Jax and Kevin did it for me complementary and even switched out the screws that were rusted for my plates. I will definitely be coming back here for future services and all my oil changes! Friendly team. Thank you guys !!

Kelvin was meant to greet & engage w people. He took the time that a customer would expect requiring an oil change

Honest knowledgeable and doesnt pressure you into all their services

Oil change and tire rotation. Got me in and out pretty quickly and everything is good.

They are very knowledgeable, friendly and fast

Very good . This Fredericksburg location discovered a broken F. R. Lug bolt broken by the last J.L . In another location ,That performed a tire rotation & damaged this R. F. Wheel bolt . Waiting to see how Corp. would like to handle this issue .

Fast service was in and out with all service completed.

Andrá and the team at the Plank Rd shop are why I pass other JL's to go there. They always take care to service my car and give it back better than I gave it to them. The conversation and service is straight forward and honest, no hard up sale, just the information you need to make the right service selections for your car.

Excellent and quick service.

The service and staff were amazing. They really helped me to understand what was going on with my car, and we're giving me updates consistently. Would definitely come again to this Jiffy Lube!

Andra runs a great business In and out in under 20 minutes for an Escalade. Top tier here. And the customer service is exemplary.

Excellent

Great fast service, very professional and friendly staff.

Went in to have air in tires switched over to nitrogen. Friendly staff, got me in and in about 40 mins. I would recommend them.

Amazing!! Best one I’ve been tooooo! Take your car here own customer service is top tier and the bathrooms and clean and fresh! So honest, and straightforward!

The service I always get is top tier! Military discount and amazing knowledge!! Andra’ is the sole reason I come back even when visiting from out of town!

Always excellent service