Customer Reviews for Jiffy Lube 5710 W BROAD ST, RICHMOND, VA, 23230-2616

They were friendly and Mari helped me out when my coupon wasn’t valid for this location. They take care of their people and do a nice job. Oil changes are expensive everywhere but I’ll be back

Quick and professional work on my godmother’s car

Changed my oil and filters and provided a full brake job on short notice. They answered all my questions, took pride in their work, and were a pleasure to deal with. Excellent service.

My spouse and I take our cars here and they always do us right. They saved my car from a potential fire with this current service!

Great service definitely recommend!!

great services

Everyone was polite and efficient. Will definitely be returning.

Staff was helpful and knowledgeable. Great, fast service!

They were friendly, cooperative, funny, and did an excellent job in a short period of time

Kaneisha (and Mari) did a fantastic job. Kaneisha was very knowledgable, professional, and pleasure to work with. A positive experience!

Employees that helped me were professional and efficient.

Everything was great except they moved my seat way back for some reason like someone was sleeping in my car!

This was by far my best experience at any Jiffy Lube. I travel the country and have gone to Jiffy Lubes coast to coast and this was above and beyond customer service. Everyone was extremely friendly and efficient. They have helped my wife in the past when she was running low on air for her tire and now her else to turn as well. 11/10 recommend.

This Jiffy Lube welcomes you as you pull in. Are very clear on asking our needs, are friendly and professional! Always a great experience!

This place is THE BEST. They are fast, courteous, and thorough. They also ALWAYS seem to be having so much fun working together. Go for the oil change, stay for the vibes!

Simple and straightforward. Guys were friendly and got the job done in just a few minutes.

Quan, Logan & Tresean were so friendly & helpful! Great experience

Was a great experience quick and fast

Had a great experience today at the road street location, near Libbie. In and out in 20 mins tops. Couldn’t be more pleased with the professionalism!

Easy and quick! Made getting an oil change a breeze and wonderful customer service.

Nice young lady at front desk. Quick & efficient service too. It was a great idea to go first thing in the morning.

Quan was awesome! I even forgot a book in the lobby and they made sure to hold it for me. Top notch service. They go above and beyond!

Quan, the assistant manager was very knowledgeable and provided detailed information about my car that was unknown to me. I was able to understand why my vehicle’s computer provided more mileage outside of changing the oil at 3000 miles. I am very grateful and appreciative for him.

Got me in quick and got me out in 15 minutes like they estimated. Very nice group of young men.

Quick and easy

I go out of my way to visit this location anytime a light pops up on my dash. Logan & Quan are friendly, courteous of your time & always up front about services and cost. Most recently, they had finished replacing my headlights before I’d even finished typing this review-stellar service all around!

Nice staff. I was in and out in 15 minutes. Perfect.

The guys were fast and professional. However the Airconditiong in the lobby was broken and made it impossible to sit inside. They could at least put a bench outside to sit in if they are too cheap to fix the HVAC

Great bunch! Ensured I got the right oil for my car! Quick service and friendly

Had a great experience getting my oil changed. The workers were very nice and quick with the job. Would recommend!

Super quick service and very pleasant to work with! Employees are very friendly!

Great and efficient service!

In and out quickly. Being a repeat customer, they already have my vehicle information, oil type, capacity, etc. Thank you.

Visit the Montrose Heights location on 6/25/25 received exceptional customer service very honest tech, I recommend and I will be back.

I showed up less than 30 min before closing and they were fabulous. Got me in and out of there.

The service was wonderful and quick.