Customer Reviews for Jiffy Lube 5710 W BROAD ST, RICHMOND, VA, 23230-2616

5 stars is not enough! They went above and beyond to make sure my car was taken care of and to give me the best price possible. Darnel and Larry and everyone else are so kind and communicative. Best shop in RVA!

quick and easy. kind staff.

Fantastic experience with them! Extremely kind and polite with incredible customer service. Clean bathroom, cold drinks and even candy available while we waited. Honestly, best experience I've ever received from any mechanics shop. This would be a go-to shop if I lived in the area! Thank you for your super employees! (Also, great prices!)

The nicest guys I have ever dealt with!

Wonderful experience! Best in town.

Helpful, thoroughly explained everything. In and out quick.

Incredible experience. First time customer. They went above and beyond. My dash and cup holders were wiped and the carpets vacuumed. I came for an oil change mind you. Cannot say enough. Great genuine service

Quick and good experience. Thank you!

Darnell was amazing!

Can’t say enough nice stuff about this place they have done numerous oil changes and more - great location ! Almost didn’t want to write review because I wanted to keep it to myself ! They are super accommodating. Today I had a small issue with my car they fixed the issue and then my battery died unexpectedly( nothing related to what they had done which was to fix the engine guard under my car which had come up snapped ) / they stayed after hours and fixed the issue ! Amazing!!!!

Knowable, polite and fast

Darnell and Larry are exceptional! They truly helped me understand everything going on with my car and providing the option for me. Thank Darnell and Larry! I will be back.

Outstanding!!! Great management..and team work. Excellent service!! Thank you!!

super helpful and finished earlier than estimated

Everyone is very nice and professional.

Friendly and professional staff

Darnell was great! Got my car serviced (replaced tires) as quick as he could, was personable and efficient. Will definitely be coming back!

Staff very accommodating and courteous. Answered my questions clearly and promptly. Saved me some money on the devices I needed while offering upgrades. Will definitely return for my future oil changes

I was so glad that they were able to find the cabin air filter that no one else had been willing to find for the past 10 years. Definitely making this my go-to from now on!

Outstanding team!!! Great job Darnell and team

Customer satisfied

Great customer service by the team at this location. They did a great job and had great communication throughout the process.

Went well above and beyond

Bailed me out of a tough spot. My car was over filled on Oil. They gave me excellent service that was quick and thorough. Highly Recommend this location

Terrific management. Skilled technician and great customer service. Bravo!

They were such a big help!!!!

Came here for an oil change the staff was knowledgeable and respectful

Everyone was super helpful! Quick and detailed service for my oil change. Shout out to my guy Scott for providing excellent customer service!

The greatest experience ! Not only fis this facility provde a stellar oil change, they found an oil leak and fixed it with no extra charge. The number one place to go for a qui efficient oil change!

scott was phenomenal— he is an expert in german cars and got my volkswagen fixed when no one else could! HIGHLY HIGHLY recommend!

Great experience dealing with Manager Darnell and all the mechanics! Went out of his way to be helpful.

Jiffy lube employees were awesome. It was fast service and the young man. Larry was very patient explained everything very well. It was a very pleasant visit due to the staff and especially Larry.

Good.

Great experience and helpful assistance from Darnell!

Larry, Darnell and Scott stayed after to take care of my brake issues and made sure everything was running well before I left. Thanks for taking care of everything and for all the work your team does