Customer Reviews for Jiffy Lube 5710 W BROAD ST, RICHMOND, VA, 23230-2616

Customer satisfied

Great customer service by the team at this location. They did a great job and had great communication throughout the process.

Went well above and beyond

Bailed me out of a tough spot. My car was over filled on Oil. They gave me excellent service that was quick and thorough. Highly Recommend this location

Terrific management. Skilled technician and great customer service. Bravo!

They were such a big help!!!!

Came here for an oil change the staff was knowledgeable and respectful

Everyone was super helpful! Quick and detailed service for my oil change. Shout out to my guy Scott for providing excellent customer service!

The greatest experience ! Not only fis this facility provde a stellar oil change, they found an oil leak and fixed it with no extra charge. The number one place to go for a qui efficient oil change!

scott was phenomenal— he is an expert in german cars and got my volkswagen fixed when no one else could! HIGHLY HIGHLY recommend!

Great experience dealing with Manager Darnell and all the mechanics! Went out of his way to be helpful.

Jiffy lube employees were awesome. It was fast service and the young man. Larry was very patient explained everything very well. It was a very pleasant visit due to the staff and especially Larry.

Good.

Great experience and helpful assistance from Darnell!

Larry, Darnell and Scott stayed after to take care of my brake issues and made sure everything was running well before I left. Thanks for taking care of everything and for all the work your team does

Darnell and Larry had great customer service and really helped with my car and explaining everything. I will be coming back again!

Mari was amazing

Extremely professional gentleman here. Knowledgeable and very kind! I trust them more than the Firestone down the street tbh

Great experience! Staff is very welcoming and kind! Very professional and quick! Darnell is awesome

Great experience, super friendly and good customer service! Definitely will be returning ????

Awesome service and the guys took great care of me.

Great service and fast.

Darnell + his team are always so kind and helpful! My favorite Jiffy Lube in the city ??

Good place, lots of oil

Amazing guys at this location! Did a fantastic job and took great care of my car!

Mari and Larry were phenomenal!

Got everything done really fast and efficiently. Everyone here was very nice!

Mari and jabri was awesome Thank you so much keep up the great customer service and they took great care of all my car needs .

I just got 5 star service at this jiffy lube while getting an oil change. Biggest shout and thank you to Mari for his great customer service and for going a step further to share information about how I can continue to care for and extend the life of my car. That's showing exceptional and next level customer care! I'll be back. Definitely visit this location for your car care needs. And a shout out to Darnell too!

Darnell was amazing and super helpful!!

Courtesy of the tech

Had a great experience with quick service

Some rude guy tried to cut the line in front of me and the jiffy lube workers respected my place in line and gave me exceptional service today. 5 stars again and again, this is why I choose jiffy.

Phenomenal service and super polite. I highly recommend!

Everyone there was kind and friendly! They changed my oil quickly and did a great job. Definitely recommend.

Fast, friendly customer-focused service. I would definitely bring my car back again.