Customer Reviews for Jiffy Lube 473 S INDEPENDENCE BLVD, VIRGINIA BEACH, VA, 23452-1105

Excellent service at a reasonable price. I won’t be going back however, as they are scamming people now. My owners manual states to use full synthetic oil and change every 7000 to 9000 miles. Jiffy lube says their policy is every 4000 which translates to two changes for every one that’s really required. My window sticker reflects the Jiffy Lube policy now so they are trying to trick you into changes that aren’t needed.

Very courteous and professional.

This Jiffy Lube is pretty fast, and the customer service is good. The technicians are always kind and respectful, and the district manager, Jason Johnson, was very helpful with an issue that occurred on my last visit; my skid plate had been incorrectly reinstalled after an oil change and fell off the first time I went onto the highway with it. Given some time and communication, Mr. Johnson organized a replacement to be reinstalled at no cost to me. While it took an additional visit, I’m glad they were able to make it right.

one complete shop

Excellent customer service from all staff members. Best location I've been to in quite some time.

Visiting from D.C. and I was treated to great service and professional grade work. Thamks, Fellas! ?? ??

In and out for oil change, tire rotation, air filters replacement, and inspection...found a dumb long screw in my tire before I went out of town...!!!

Waiting time was good. This location honored the discount received by email honoring the military.

Very efficient and well run.Will return again

I really enjoyed the service plus they identified an issue I was having with my car without me having to pay a diagnostics fee. It's a win/win going there. The service was quick and pleasant. No hidden fees. I couldn't be happier ??.

Great job, great employees

On and out quickly

The guys were professional and likable did the job quickly and well

Always fast service with quality service. I bring all of my cars here for quick oil changes, wipers and air filter. No muss. No fuss.

Very quick and efficient thank you

Best team ever. They go the extra mile for their customers.

Kevin was great! Very helpful

Fast, efficient service for my oil change. I was especially impressed with Trey F. He was very professional, knowledgable and overall friendly! I hope to see him when I come back for my next oil change.

I was rushing to the airport to drop off my cousin when suddenly the underbody panel of my car came loose and started dragging on the road. I panicked and searched for a car repair shop nearby, and Google led me to Jiffy Lube, which was the closest one. They took my car in right away and fixed the issue in just 8–10 minutes. When I asked how much I owed, they said it was a small fix. What felt small to them was a huge relief for me. The staff was extremely kind, professional, and helpful. This experience really meant a lot during a stressful moment. I will definitely recommend this place to everyone and won’t hesitate to come back again. Highly appreciated!

Five star rating for a great group of guys getting me back on the road again. I’ll definitely be back again

Great service! Very polite, helpful and professional employees. I will definitely recommend and return for service.

Quick service, great customer service, thorough explanation of issues, professional staff, all around awesome!?????

Staff very professional and polite. Quick.

been a car owner since 2k23, any or every issue i’ve had with my vehicles, i come to this exact same spot every time! service be A1, communication, em discounts, i could go on & on. my dawg Ty made sure my services fit 2x within a month. give em employees raises asap! or i’ll get da crew starbucks ?? customer with this location jiffy 4L, no peanut butter! appreciate your dedication every time.

The staff at the Jiffy Lube on Independence Boulevard in Virginia Beach were professional, courteous, friendly and efficient. I was in and out in less than 15 minutes. Great experience at a very reasonable price.

excellent servive

Friendly, fast, helpful and very informative. Would recommend.

Always great service!

I have received the most friendliest and best service on my toyota vehicle. All the staff was awesome and i couldn't be happier. I would definitely recommend coming here to my family and friends. Thank you all so much for the service you do and I for one appreciate you all. Thank you again ??????

Staff very professional and customer friendly.

Very thorough and informative service. Highly recommend them.

Excellent Customer Service!

Quick, very acommadating and professional.

Fast and courteous!

Had a headlight out and I came near closing but was helped with a smile and quick service. He was by himself as well handling everything with a smile.

Super fast service, was in and out in 15 minutes. Staff was very helpful. Pleasant conversation and answered all my questions.