Customer Reviews for Jiffy Lube 317 2ND ST, WILLIAMSBURG, VA, 23185-4527
Customers at 2nd St talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Gregg D.
Mar 17, 2026
Great service! Fast, polite, fairly priced. I will definitely go back and recommend them!
Jack S.
Mar 13, 2026
Greeted me warmly! Worked on car right away. Done in 15 minutes. Very good!
Chris S.
Mar 13, 2026
Great job and fast!
Bill K.
Mar 07, 2026
Professional team at this location. Oil change was fast, efficient and well done. I forgot to show my coupon so next time it'll be even better. ??
Sharon T.
Mar 06, 2026
I can always count these guys to be friendly and courteous.
Dashaun G.
Feb 22, 2026
Graham D.
Feb 22, 2026
Genuinely the man who helped me today might’ve saved my life. I came in at 4:30(right before close!) and not only did they not mind that I did so, but also took the time to point out concerns with my tire(a massive gash in the side) and explain it to me. I feel horrible that I can’t remember his name but regardless thank you so much!
Troy A.
Feb 20, 2026
Fast friendly and thorough. Went in for an oil change they checked over my belts and other fluids ensured we knew what needed to be done and what didn’t actually engaged in conversation overall we left with new oil and smiles on our faces very pleasant experience
The D.
Feb 15, 2026
Kiersten
Feb 14, 2026
Abbie C.
Feb 12, 2026
They did a great job! Friendly and professional.
Woody W.
Feb 10, 2026
It was very good fast efficient. All the people were nice and Lady was very informative. Definitely would come back.
Dave D.
Feb 05, 2026
Jessie W.
Jan 21, 2026
Quick and polite service. Will return.
dpcw W.
Jan 16, 2026
Great job. Car is running beautifully!
G D.
Jan 16, 2026
Dawni K.
Jan 10, 2026
Shona and the rest of the staff were professional, informed and personable. The service was quick..they had my 2021 Tacoma done in a jiffy! (Seriously i would say no more than 30 minutes) a big thumbs up and 5 stars for sure.
Debbie F.
Jan 10, 2026
Robert J.
Dec 14, 2025
Quick and friendly.
Jonothan L.
Dec 08, 2025
Fantastic. Got me in during a snow storm. I was in and out in 10 minutes. The guy who helped me was fantastic and told me all the recommended services and explained why those services are helpful for my vehicle, but didnt push any extra stuff because he realized I needed to get going in the snow. I used my online coupon with no hassle. This place really has improved over the last year.
Leo S.
Dec 07, 2025
The gentleman, Kenny, and his fearless crew literally had me in and out in just enough time to enjoy a coffee and whoosh, done, in a jiffy. Fast, friendly, original service from Kenny and his comrades. Give this man a raise. Before someone else poaches him from you.
Katherine M.
Dec 05, 2025
The team was very friendly and professional. We had a very good experience.
Michael H.
Dec 04, 2025
richard Q.
Dec 04, 2025
Prompt, Professional and Personalized 110% great experience
Tracey L.
Dec 02, 2025
Very professional and very friendly. Very quick service.
Connie M.
Nov 29, 2025
They were awesome I will return when necessary.
Reuben H.
Nov 28, 2025
Stella
Nick F.
Nov 26, 2025
Quick, easy, and friendly service. Shop and waiting area was tidy.
Snow W.
Nov 25, 2025
Had a great experience! Everyone was friendly and professional, and I received amazing help from Shona who was kind and knowledgeable in telling me what I should get for my car. Would recommend to friends and family!
mark S.
Nov 24, 2025
Staff was very courteous and willing to engage with information. They listened to my concerns and questions and made sure that they answered them. The only negative was that I forgot to show my coupon so the service was higher than I would like to pay .
Calvin M.
Nov 23, 2025
It was fast I was in In-N-Out great cousin services
Kimmy L.
Nov 20, 2025
A few days late reviewing, but I was there a few days ago to just get an oil change and didn’t want anything else because I was on my lunch break. I was worried about it taking too long but I was greeted almost immediately by the sweet girl who works there, I wanna say her name was Shawna or Shona, and she checked me in so fast and made sure I was comfortable in their lobby, she did come to me to sell brake fluid and I was going to turn it down but she was so helpful in explaining the necessity to have it done and even helped me with a discount! Her and the team were very kind and so fast! Their boss I believe, Steve, was also very helpful in giving me coupons for my future oil change! It didn’t feel like I was there even 10 minutes! It really felt like they truly cared about my time and my safety and would seriously recommend anyone to that shop, they definitely will continue to have my business.
Arlie L.
Nov 20, 2025
My cousin brought my car for an oil change while I was on the job site. Shona talked him into rotating my tires and checking the filters. Glad ahe did, apparently they needed done.
Johnny S.
Nov 20, 2025
Already knew what I needed when I walked in and was acknowledged by Shona Hegner with a smile and pleasantry! She assisted me quickly to obtain what I was seeking and even tried to sell me things I forgot I needed. Definitely made it so I didn’t have to stop working on my car to come back. Much appreciated! Will definitely be looking for her next time I need something! It’s like she read my mind!
Ellie M.
Nov 20, 2025
A little late, but here's my review. I normally take my car to the dealer for an oil change, but decided to stop at Jiffy Lube and find out what I need to do it myself. Shona was very polite and looked up what I would need to do it like a pro. She recommended I check my filters to see if they needed replaced. Also asked when I had my tires rotated last. Honestly, I wasn't sure so I let them take a look. I would definitely recommend Jiffy Lube to my friends and family! The staff is so pleasant and knowledgeable! Thank you!
Jill S.
Nov 15, 2025
Great experience jiffy. They were able to get me in and out in 15 minutes. My tech was very professional and friendly. I will go back again.
Juanita L.
Nov 15, 2025
This is a good place to go I went for a oil change they was quick
Thomas J.
Nov 13, 2025
The entire staff were excellent and did a wonderful job. They were quick, efficient, and professional. Highly recommend them for oil changes.
Diane D.
Nov 07, 2025
Danny B.
Nov 07, 2025
Twan
Nov 07, 2025
Excellent service and people
Lee L.
Nov 04, 2025
Fast and efficient service!!! The team was polite and helpful.
Nat O.
Nov 03, 2025
These guys are great they get the job done every time.
Don Q.
Oct 22, 2025
The technicians were great. I was in and out in 15 minutes. Really great experience, will come back again.
Andrew I.
Oct 18, 2025
Excellent customer service. All employees were true professionals, polite and knowledgeable. Highly recommended.
Logan L.
Oct 17, 2025
Im a Disabled Vet with some memory issues of late and i had to leave a review to say i was taken care of very well. The staff was very personable and kind. They also worked very quick and helped make sure i got the best price. My GF and i were very greatful that the process was so smooth and headache free. In - Out 10 Minutes
Bryce L.
Oct 16, 2025
Kenny and Steve were awesome! They informed me the last time I had my oil changed at a different spot they put in the wrong oil. They saved my car.
Sydney P.
Oct 11, 2025
Fantastic service!!!
Stephen B.
Oct 07, 2025
Polite, fast and convenient. And diagnosed a problem I noticed that another local company missed.
Randy B.
Oct 07, 2025