Customer Reviews for Jiffy Lube 4141 VALLEY PIKE, WINCHESTER, VA, 22602-2463
Customers at Valley Pike talk about:
Customer service
Service speed
Trust
Workmanship quality
Appointment scheduling
Justin H.
Mar 15, 2026
Fast, and prompt.
Ashley C.
Mar 04, 2026
Donnell is good assistant manager, he knows what he's doing, always very respectful.when I call he was very respectful and you all have good staff working there and they was very respectful and hard working thank you donnell and the jiffy lube staff
Crystal M.
Feb 22, 2026
I am currently waiting on my service to be completed. Donnell was very nice when I called. Everyone seems to be working hard. ??
Sarah C.
Feb 11, 2026
Quick and friendly service. They don’t try to push extra services on you. Honest employees. Won’t get my oil changed anywhere else.
James F.
Feb 02, 2026
Incredibly quick and efficient. Also as friendly as could be. Great visit!
Aleksei B.
Jan 30, 2026
Lightning-fast oil change and very friendly service. A+
Erina D.
Jan 24, 2026
Very friendly and informative! A+ for communication while they were working on my car and letting me know what was going on! This will be my go to spot going forward! Grateful!
Jayleen C.
Jan 08, 2026
So nice and great ! The whole crew ! Anthony held the car doors for us ladies and was very polite. Oil change in a timely manner! ???? Will be coming back !
Liz G.
Jan 08, 2026
Chris A.
Dec 16, 2025
Battery Replacement efficient & fast
Matthew R.
Nov 29, 2025
Great service brought my car to jiffy lube twice and the guys do very good job I don’t know anybody can do it better then jiffy lube thanks guys
Rebekah S.
Nov 14, 2025
From the minute I arrived, to the minute I left, they were present. All team members checked in and supported. Anthony was phenomenal, explained everything, and put me at ease. I appreciate Maverick for providing an estimate for what's next. They are highly recommended. Thank you Jiffy Lube for a great experience.
Skip S.
Nov 12, 2025
Excellent service, friendly staff. Always a pleasure to go there.
Roland W.
Nov 11, 2025
Margie S.
Oct 28, 2025
Christopher A.
Oct 04, 2025
Very quick organized and friendly staff.
marshall R.
Oct 03, 2025
Cecilia D.
Sep 30, 2025
The entire crew was amazing, super friendly, polite, and quick. They explained everything to me clearly and showed me the cost upfront. Whenever there were any changes, they immediately came to let me know and communicated it perfectly. I really appreciated their professionalism and honesty. Highly recommended!
Jordan E.
Sep 19, 2025
I had an oil change and a tire rotation in like 15 minutes. Super quick! Good work!
Tristyn P.
Jul 12, 2025
Super nice guys, got me in and out real quick 1st thing on a Saturday morning and didn’t make me feel dumb for knowing exactly nothing about cars ?? Appreciate it!
Monica W.
Jun 06, 2025
I've taken my 2015 Ford vehicle here several times in the last 2 years for oil changes and air/cabin filter replacement. This last visit I also had them rotate my tires. I was not expecting to have to replace the lug nuts, but the original lugs (2 piece, different metals) were swollen beyond safe use (known issue with Ford). The staff explained the issue and kept me informed and involved through all steps. They called around for parts quotes, got them delivered and installed quickly and efficiently, and got me back on the road with a minimum of delay. Top notch & professional all the way around. 5?
Demetria C.
Apr 30, 2025
I pulled up in dire need of an oil change, having been told by a local Jeep Dealership that I had sufficient oil to make my 2 hour round trip drive tomorrow. Ah, knowing now, what I recently learned from the Juffy Lube guys, would NOT have been a good thing! I was greeted by Anthony when I walked in, who immediately went into the garage to make sure that my vehicle could be taken right away. He was friendly, and professional, as everyone in the entire place was. Anthony told me witch way to go around the building, to pull into the first bay. I was then, walked back into the waiting area by Kaden (sp?) Not much time had passed, when I was told that Maverick would be in to go over the services rendered, what they'd found, and recommendations, if any. Maverick came in shortly after that, and explained that there was very little oil at all left in the reservoir. This really made me ANGRY!! NOT at these guys, NO! NOT AT ALL, but at the Dealership that I'd just been to...the one that id been going to!! Anyway, They topped off the rest of my fluids, and checked the air in my tires. They opened the doors for me, saying "The customer never has to touch the door handles while they're here." Great guys, great service, and they'll have my service from here forward.
Melany E.
Apr 17, 2025
I love this Jiffy Lube and travel a little further to come to this location. Heather is knowledgeable, friendly and gives great customer service! They are honest and don’t try to upsell you on anything. The waiting room and restroom are clean and neat. My car always runs great when I leave here and won’t take my cars anywhere else.
Robert N.
Mar 21, 2025
Elicia H.
Mar 14, 2025
They really did a great job.
Len B.
Feb 27, 2025
The crew at the Stephens City, VA location is the best. Always helpful, accommodating, and polite. Kudos!
Latrice N.
Jan 14, 2025
Will has excellent customer service and suggested services I needed for better vehicle maintenance! Thanks Will!
El P.
Jan 14, 2025
Meredith M.
Dec 17, 2024
They took me right a way and I was out in about 20 minutes. The guys are super friendly and the facility is very clean. Thank you for taking such good care of my car.
liveandletsdive
Dec 01, 2024
My truck was complaining about its dirty oil so I came here today, recommended by a roomie. The pros logged me in and pacified my truck with clean oil and filter. They were quick. I will definitely return.
hosse V.
Nov 27, 2024
Good work and nice people in the community
Mary M.
Nov 26, 2024
elizabeth R.
Oct 13, 2024
Heather M. Simeon K. and Sebastián H. were fabulous. Came in for an oil change service on a late Friday evening and it was like a fresh Monday morning service appointment. I will be returning. Kuddos to your establishment.
Ed B.
Aug 21, 2024
Bottom line up front, quick and painless
Zachary B.
Jul 18, 2024
Matt B.
Jun 22, 2024
ronald S.
Jun 14, 2024
They did not check the air in my tires
Amanda G.
Jun 06, 2024
Heather was wonderful and very informative. The dealership forgot to put my oil cap back on my car after my last oil change and Heather and the team took the time to help me and point me in the right direction to remedy that situation. They even cleaned my engine bay from all the sprayed oil from not having a cap in place and
Mike A.
May 21, 2024
Chris is really helpful and super friendly. Best service in the area.
Jennifer B.
May 20, 2024
Denny F.
May 03, 2024
Great place for oil change, we take all our company trucks there
Eric S.
May 01, 2024
Very fast, very professional. I will have my car back there
njones 1.
Apr 21, 2024
Cynthia O.
Feb 22, 2024
Great service and finished on a timely manner!!
Robin A.
Jan 25, 2024
I had an oil change and tire rotation. Heather was very friendly and courteous. I watched from the lobby and they all seemed to take pride in what they were doing. Great place. Will definitely use them again.
Shy V.
Mar 29, 2023
Had a great experience here. Employees were kind, attentive and efficient! Thank you ??
Derrick H.
Dec 08, 2019
Ryan I.
Nov 19, 2019
These guys are professional and fast. Would highly recommend this location. I had my tires rotated here today for a good price and will likely return for other services when needed.
Bgold89
Oct 15, 2019
Patti H.
Jan 09, 2019
Excellent fast service. No trying to sell me anything I didn’t need! I’ll definitely be back.