Customer Reviews for Jiffy Lube 3625 Factoria Blvd SE, Bellevue, WA, 98006

10/10 service from the crew today!

Whole staff was professional and fast! Will be coming back for my next oil change!

Very professional these guys know what they’re doing and know what they’re talking about, and a nice welcoming team

I had an amazing experience at Jiffy Lube in the Kirkland/Bellevue area thanks to Jalen. From the moment we arrived, he provided top-tier customer service—super professional, self-aware, and genuinely attentive to my situation. Jalen went above and beyond to make sure everything was handled smoothly and efficiently. He kept me informed, showed great attention to detail, and made the whole process stress-free. It’s rare to come across someone who takes that much pride in their work and truly cares about helping customers. If you’re coming to this location, I highly recommend asking for Jalen. Outstanding service all around—definitely a 5-star experience!

Got an oil change, they were fast and friendly! And it wasn't too expensive...

Jose the manager and his team are top notch. I bring all of my company vehicles here. The wait time is usually less than a 1/2 hour, which is perfect for me because I am constantly on the go. Anytime I've been to the dealership the dealership tries to price gouge me. For instance , the dealership wanted to charge me over sixth five dollars for wiper blades , which is criminal. I paid less than thirty dollars for wiper blades at jiffy lube , and they installed them for free. They have also never charged for topping off my oil and washer fluid as well as air in the tire. I will continue to bring all of my vehicles here. This is the best option in Factoria and tje general area for professional and fast oil change service

Caring team here in Factoria helped me get just the right care for an old car recently purchased. I went in panicked that the oil on the dipstick was actually black. An oil change and engine flush later, it was like driving a brand new car. Team lead Jose was understanding and kind about the status this car came in with, and supportive in also helping me stay on budget. I loved that they were able to pull up previous history on this car that I didn't have access to, and help me get a better maintenance routine established for a car of this age than it had been on previously. Jose, thank you so much for your kindness. You all were amazing, and I am beyond appreciative that you were willing to help me so close to closing time. Thank you!

Recomendado.

Professional, friendly, and quick!

Jose made the experience exceptional! Called a few days before my appointment and was told 3 to 4 hours and was also quoted an estimate. When I brought my car in the new estimate was a little higher than the original. Jose said he would honnor the first estimate and the work was done in about 2 hours. Car runs great and I think I just found my new go to place to have work done on my cars (not just for the oil changes). Thanks, Jose!

Always nice and takes good care of my car

Quick and well done

They were great . Staff was polite and explained everything they could do or needed to be done.

James and Jonathan were awesome! Friendly, fast service.

Clean easy to access. Professional

The crew at Jiffy Lube was ready, professional and courteous. They got my truck in and out with an oil change and other fluid levels checked inshort order as they promise. Highly recommend.

The team was fast, kind, clear about pricing, and a pleasure to work with.

Came by to get oil changed, time went quick and everyone working here is attentive and professional

Very kind folks and helpful. Thank you

This place has friendly manager and accepts customer own parts. They have been friendly and nice. Explaining items on my car with patience, i really appreciate jose and his attentiveness, as well as david and logan who have helped me with my oil changes and the rest of the staff who preformed them, I would reccomend this store if you like honest hard working people.

Got in and out relatively quickly. Friendly staff. Helped me reset my car's maintenance system afterwards

Best oil change experience I’ve ever had. David and the rest of the employees are as good as it gets. Offered all the free of charge services, vacuumed the interior, washed my windshields, topped off my vehicle fluids- I’ll be coming back here no doubt about it.

We called and was very kind and helpful!

Excellent

This is my FAVORITE Jiffy Lube by far. I have been here for many issues that other Jiffy Lubes cannot take care of (like AC recharging issues) and they're not only extremely helpful, but very honest and never try to upsell me. I appreciate their care and honesty and think this location is far more superior to others in the area. Not to mention, their service time is exceptionally quick as well.

Jose, General Manager at this new Multicare Jiffy Lube is an “All Star” service professional! Excellent Mechanic skills with a “Can Do” straight forward honest friendly demeanor.

David was super friendly, informative. The service was fast and affordable. Very Happy!

Since this store has been opened i have been changing my oil, great friendly professionals, very quick service and informative.

Nowhere had air for tires called Jiffy and they filled them up for free with the correct PSI service is great here for oil as well.

It was our first time going to a Jiffy Lube for car repairs and Dylan was very friendly and helpful. When our check engine light disappeared he was very honest and told us we could just come back when the check engine light came back on. He ate the cost of some of the materials to make our repair cheaper and even provided a free tire pressure check. The repair was very fast and he was so friendly. We would definitely come back if we needed repairs in the future.

Customer for life! Love this place and the staff- incredible service and such nice guys. I know nothing about cars… and went there for an oil change - expecting it to be ages and then upselling a bunch of stuff. No! In and out 15 minutes tops. Just been back this morning and they checked the levels (see I know cars) and the brakes and even fixed my headlight! Awesome awesome assistance from Gavin and David! THANK YOU ?? ??

Johnny and Nick are THE BEST I really recommend getting a service with them, changed my brake light in a few minutes, were very nice Good service

Thank you to Nick! What an awesome person and fantastic service. Had to get my headlamp changed passing through town and Nick got us taken care of right away. 11/10 would highly recommend this location.

I had a great experience here. Everyone was super friendly and Nick did a great job on my car. Would definitely recommend!

this was my first time visiting and I will definitely be back. I used to get my oil changes at this location when it was under a different banner and let me tell you I am a thousand percent impressed. Glad they are now open here. I work close by too which is another bonus. I also like that they rotate tires and other vehicle maintenance in addition to oil changes

Nick was great! He was not only quick and efficient when helping me out, he was also very kind. Thank you, I really appreciate all the help. There is a reason I've been a long-time customer of Jiffy Lube, the workers like Nick can make or break your day. He definitely made mine.

Fantastic service very helpful, came in for an inspection and lights replacement if they could do it without an appointment it was done in minutes.