Customer Reviews for Jiffy Lube 995 CENTER DR, DUPONT, WA, 98327-7735

Fast oil change great service

Outstanding service and very friendly staff!

Maddie and Devin were great! Both professional and got me in and out very quickly. Best experience I had at jiffy lube ever

I want to extend my sincere thanks to the team at Jiffy Lube for providing truly outstanding customer service. After an issue at a different Jiffy Lube location in Spokane resulted in oil being spilled throughout my engine compartment after not replacing the oil cap, this team went above and beyond to make things right. Not only did they take the time to thoroughly clean my engine, but they also ordered a replacement oil cap for me at no cost. Their professionalism, attention to detail, and commitment to customer satisfaction were evident throughout the entire process. It’s rare to find a team so willing to step up and help resolve a problem they didn’t create. Their kindness, integrity, and dedication to excellent service turned a frustrating situation into a very positive experience. I am extremely grateful for their efforts and would highly recommend this Jiffy Lube location to anyone looking for honest, customer-focused service. Thank you again for going above and beyond—I truly appreciate it!

Quick service and great customers service

All staff members were pleasant and very helpful during my latest oil change. Thank you, for an enjoyable experience!!!!

Very quick and efficiently done

Professional, helpful, and quick service

Great and fast service! I didn’t have an appointment and 20 min later I was done and out the door, after my Starbucks! Oil change and tires

Always fast, Always professional and friendly.

Maddie was great!!

Best team of people I have ever had the pleasure of hiring for an oil change. They got it done extremely fast and were hyper professional.

Nice and Quick. Professional

the staff was super nice and have done a wonderful and quick job with the oil change

These guys are amazing! Extremely professional and knowledgeable. Unfortunately, the start cap is 5 cuz I would give them 10 stars. From now on, it's my place to take care of my car.

Devin, Shad, & Zachary were great! Super quick and easy, and genuine great guys

One of the best experiences I’ve had so far—everyone was incredibly friendly and knowledgeable! I didn’t get a chance to catch their names, but the girl who took my key was very kind and polite. The front desk staff took the time to clearly explain the process and answered all of my questions. They even asked if I was military and honored a discount, which I really appreciated. That level of thoughtfulness meant a lot. The technician working with the supplies was also very friendly and easy to talk to, and the person who explained my brake fluid service was approachable and informative. Overall, it was a great visit. I feel lucky to live in DuPont and have such an amazing team nearby. I’ll definitely be coming back!

Staff is very professional and courteous. Caiden took all of my filled used oil jugs to dispose of for me.

awesome experience. great staff

Devin is AMAZING!! He helped us with our vehicle and it was quick. He is friendly and professional.

Amazing knowledge of how GSA works and was able to get us in and out within 20 mins!

Had an oil change today at Jiffy Lube. I have always had a positive experience here but today was over the top. Devon greeted me with a huge smile on his face and got me in quickly. I also interacted with Laila who was a lovely young woman. Ya know, there are a lot of places to get your oil changed. But today at this Jiffy Lube, I got to meet two young people who smiled and chatted and made me feel like I mattered. This older woman who lives alone sincerely appreciates Devon and Laila and I thank them. This interaction made my whole day!

Efficient and clean, crew was very nice

Fantastic team

Everybody there is so nice and professional! Maddie was especially sweet and a joy to work with! They treated my truck wonderfully and I will be coming here with my other vehicles! Thank you so much!

Leila and her crew were awesome. Friendly quick and efficient!

Great! Helpful and quick!

Great people and great service!

Fast Service, short wait times, flexible scheduling (e.g; they’ve never turned me away due to not having a scheduled appointment). No complaints!

Great people and great service! The team was very helpful with all the questions I had!

Great staff! Helpful and very knowledgeable!

This location always gives great recommendations and does their best to help get everything done as efficiently as possible

Got my oil changed today and they were so quick, efficient and really nice!??

DuPont Jiffy Lube was awesome this morning! All my tires were really low on their PSI and I was headed out on a long drive. So I took a chance they could help me fill them, and they jumped right on it and said Have a Great Day. Thank you very much!!

I was driving a monstrosity of a van that had tire pressure requirements that the gas stations I tried couldn’t handle. On the suggestion of one attendant, I drove over to Jiffy Lube to see if they could help out. Once the gentleman learned what I needed, he made sure I knew it would be a few minutes, but sent me around back when I confirmed I was in no hurry. After a few minutes, the sweetest young lady (dead ringer for a young Emmy Rossum) came out and took care of my tires while I waited for the vehicle in front of me to finish. After that, both employees very pleasantly wished me safe travels and sent me on my way with no charge. I will definitely keep this place in mind for future needs.

I didn't go here for any maintenance I had a medical issue that I needed to use the bathroom and they let me use it and I appreciate that and they they're bathroom was clean nice guys again thank you for letting me use your restroom jiffy lube guys have a nice day

Stephanie was extremely knowledgeable and personable. Her and Jesse were able to get my car in and out for an oil change in less than 15 minutes. I’ll definitely be back to see them again.