Customer Reviews for Jiffy Lube 30509 PACIFIC HWY S, FEDERAL WAY, WA, 98003-4817

Steph was awesome and informative. Got me in and through efficiently.

Got my headlights restored absolutely great people, super nice, honest, and professional.

Steph was absolutely fantastic and I will 1000% be coming back!! Best service ever and she even liked my dog :)

Steph was great! Always great service when I go!

Fun, quick, and professional

Very helpful nice...overall knowledgeable on service

Great service ??

They rock give them a 5 star

Went to get my oil change and told em about a leak concern I had. They found it & fixed it right up! Quick & thorough service to my Honda???? Thanks so much for all the help today guys ?? Shout out especially to Roberto & Manager Steph ???? ???? ????

Great service!

Quick and professional.

Oil change

Roberto was great!

Not about price. It’s about great service. Had a defective filter on last oil change. Fixed and on the road. Thank You Jiffy Lube! I appreciate the great work and friendly staff!

Excellent service

Fast and friendly. I didn't even need to leave my car. Great experience.

Amazing workers and all around perfect service.

I love the peeps here. Friendly, helpful.

They saved my ass and got me in and out quick

I’ve been coming here for years, and I’m always satisfied with the services they provide me.

Very helpful crew.. give them a raise..

I had an excellent experience at this Jiffy Lube location. Stephanie, Roberto, and John provided top-tier service—they were professional, efficient, and made sure everything was handled correctly. It’s rare to find a team that works this well together. Highly recommend this spot for anyone looking for quality service and a great atmosphere!

Darwyn, Roberto, and Dan are so professional and very efficient. I am safe to be on the road. Love jiffy lube

Stephanie and the other workers are really great and friendly!

Steph and Darwin were great! They were so friendly and didn't try to automatically upsell me. The service was quick and efficient. Appreciate them so much!

Daniel was Fast and prompt!

You guys are incredible

Very nice and friendly. Did a great job quickly and no upsale love this place

I have had many experiences at jiffy lube by far this was the best one thank you Miss Stephanie

Efficient and friendly service. Came here for a 15 minute oil change. Will definitely return again!

Called them and asked how much the gentleman was honest about the price so I quickly drove over and had them help me change my oil the guy and lady did a great job on servicing my car and I would recommend them if you need your oil changed they will do a great job

Quick and efficient!

They doing great job

I had a fantastic experience at the Jiffy Lube in Federal Way! I went in for a routine oil change and was pleasantly surprised by how thorough and efficient the service was. They even performed a full winter check — tire pressure, wipers, battery, and antifreeze — which gave me extra peace of mind. The service was timely and reasonably priced, which I truly appreciated. A special shoutout to Jeanne, Dawryn, and Terrill — their professionalism and friendliness made me feel genuinely valued as a customer. And thank you to Steph for helping stick my service sticker on the car — such a small gesture, but it meant a lot! If you’re looking for reliable, honest, and quality car care in Federal Way, this team is the place to go. I’ll definitely be back!

Great service

Had overflown motor oil in engine. They were able to siphon it out entirely and perform an excellent oil change from the car.

Amazing service from Brittany. Thank you.