Customer Reviews for Jiffy Lube 5121 Point Fosdick Dr NW, Gig Harbor, WA, 98335-1716

Customers at Point Fosdick Dr NW talk about:

Customer service

Service speed

Trust

Affordability

Workmanship quality

Aaron B.

Mar 26, 2026

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Casey S.

Mar 24, 2026

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Jeremiah C.

Mar 23, 2026

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Katja J.

Mar 20, 2026

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Bianca R.

Mar 20, 2026

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Got in immediately same day and had issues fully addressed and fixed very quickly. Detailed check of the car and additional problems were found but no up selling or pressure! Very fast service and back on the road with a safer car!

Laura H.

Mar 14, 2026

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Wendy G.

Mar 11, 2026

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Amazing staff

Tyler S.

Mar 09, 2026

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Katie & Blaze delivered exceptional customer service along with the whole Jiffy Lube team at this location. Quality service and my car is running like new. Thank you guys!!

Brad T.

Mar 08, 2026

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Annette F.

Mar 04, 2026

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The guys at Jiffy Lube were great!!! Matt, Brandon, Darin, Blaze and Blake were knowledgeable, efficient, informative and pleasant, I will definitely be back!

Francisco J.

Feb 27, 2026

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Janice B.

Feb 15, 2026

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Katherine P.

Feb 10, 2026

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Kind, Attentive workers who greeted me with their genuine smile! The Waiting room is clean and warm??Had an oil & filter changed, brake fluid flush, radiator flush, fuel system cleaning , and cabin air filter changed for our 2018 Prius Prime! The manager, Shelby was professional, friendly, and the crew were efficient and timely! I highly recommend the Gig Harbor Jiffy Lube to be the shop for preventative maintenance! Thank you for getting me in & out …. In a “Jiffy!”??

Gina C.

Feb 09, 2026

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Fast, painless, didn’t pressure any upsells.

Sean B.

Feb 06, 2026

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Professional, polite, staff. Great customer experience. Shelby and the team - well done. The difference maker was the team seemed happy to be there and do the work and that translates to a good customer experience.

Jane G.

Feb 01, 2026

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Jiffy Lube is the best! They are quick, knowledgeable, friendly and helpful. Wouldn’t go anywhere else!

Cindy S.

Jan 31, 2026

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First time using the Gig Harbor location and had a great experience. The guys there were all so polite and very accommodating. They explained everything and were very detailed. The waiting area was very clean as well. I will definitely be going back next year.

Nancy B.

Jan 29, 2026

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Super nice not super expensive at a different location 20 or less miles away same service was quoted $240 this location did it for half. Also health care worker friendly!!!!!!! And fast. Checked wipers, battery, lights, and fluids. Had a bathroom too.

Matt A.

Jan 28, 2026

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Clean, easy and effortless check in/out, and about the best run operation I’ve come across in a place like this - keep it up Katie, Matthew, Blaze, and Darin! The team works well together and I was in and out in minutes, includng topping off the air in my tires. Best spot in town for oil changes done right at a fair price.

Julie S.

Jan 24, 2026

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I always appreciate their service and responsibility.

Darcy M.

Jan 23, 2026

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Oh my gosh. This was the BEST Jiffy Lube location I’ve ever been to! The crew was super kind, thorough, and explained everything. They worked efficiently on my oil change and had me out in 15 min! This will be my go-to location from now on.

Lee A.

Jan 22, 2026

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Great service and always a pleasure to use. Oil changes are fast, done right, and customer service is personable.

Lisa T.

Jan 19, 2026

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Cannot recommend their services highly enough! So easy, fast and efficient, and the technicians are as kind as they are knowledgable. Thank you for excellent service today!

The R.

Jan 17, 2026

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Darin P was very kind during my oil change yesterday. Topped off my oil and assured me (since my car leaks oil) I could come back anytime for a top off. Lorenzo was very helpful and offered to put air in my tires (which it needed). Very helpful and kind people.

Paige B.

Jan 16, 2026

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karen F.

Jan 05, 2026

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This is my second review for my oil change. It was all great! However, I was looking through my Uber Deliver website and it said I could get 20% off an oil change at Jiffy Lube! Guess what I just Paid over $120.00 for my oil change! My UBER sticker was clearly in my window. It would have been nice to get my discount! They were quick to add $6.00 for an oil pan plug! But didn’t mention I could get a discount! Just doing their job I guess.

SJ

Dec 23, 2025

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Shelby and Katie did an awesome job. Super fast and in and out service. Both had upbeat personalities. I would definitely recommend coming to this location to get your oil changed or any other services needed! Thanks crew! ??

Shelby A.

Dec 20, 2025

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Quick and efficient service. I got my oil change and tire rotation done in under 15 minutes. Wonderful teamwork.

Douglas W.

Dec 19, 2025

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Excellent and fast service!

Robert C.

Dec 04, 2025

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Jacqueline T.

Dec 04, 2025

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Quick service, excellent staff! Very happy with my experience.

Monica M.

Nov 26, 2025

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Mackenzie H.

Nov 14, 2025

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Fastest oil change over ever had. Super nice crew.

Carol H.

Nov 09, 2025

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Kelsey D.

Nov 04, 2025

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Awesome service. Let me sit in the car while they changed my oil and I didn’t have to wait at all.

Mary F.

Oct 29, 2025

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My visit today with Jiffy Lube was very pleasant. The 3 kind guys that was helping me out with respect an made sure that my car up to date on what it needed. I diffently would take it back to the Gig Harbor Jiffy Lube

DerekDanielle H.

Oct 07, 2025

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The best Jiffy Lube in the area - efficient, friendly and fair

Liz S.

Oct 03, 2025

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I went to this location this week and it was by far the best customer service I've ever recieved for my vehicle. Andrew the GM was phenomenal, and the entire staff was friendly, personable, and incredibly knowledgeable. I was a long time valvoline customer, but after this experience I'll be taking my car to this location for maintenance, and everyone else should too! They're very reasonably priced, and don't try to upsell you for unnecessary services. This particular location is the 3rd highest rated in the nation! I personally think they should be number one. Thank you again to the staff for the amazing service, and I'll be coming back every time for my vehicle's maintenance.

Alyssa F.

Oct 02, 2025

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staff is super nice and took no time at all on the oil change !

Kristi O.

Sep 19, 2025

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Fast service

Megan S.

Sep 17, 2025

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Fast and Friendly service. Ozzy even reset my settings for me!

Rebecca W.

Sep 16, 2025

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I highly recommend the Jiffy Lube in Gig Harbor, WA. I have been going there for services for several years with no complaints. No long waiting times. The entire team is professional, efficient, kind, and helpful.

Jeff F.

Sep 15, 2025

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Service team and cashier were excellent. 3-25-26.

Keith J.

Sep 08, 2025

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Great service

Sean H.

Sep 07, 2025

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Amazing J-Lube team in Gig Harbor!!

Marie R.

Sep 03, 2025

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The peeps at the Gig Harbor JL are always so nice! Went in for a coolant change this AM and Ozzy was super great. Got me in and out in 15 minutes and checked all my other levels while he was at it. Just awesome customer service! Great job team GH!

Jason L.

Sep 03, 2025

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They were professional

Sarah N.

Aug 27, 2025

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Katie and Sarah were extremely knowledgeable, kind, and helpful! It’s great to see women at the shop!!

Paul J.

Sep 11, 2024

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Colby and Ryan went above and beyond to help us out with a flat tire. We have 4 vehicles and always bring them in to the Pt Fosdick location. Anthony also does exception work along with the whole crew!

Tif P.

Aug 31, 2021

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