Customer Reviews for Jiffy Lube 5121 Point Fosdick Dr NW, Gig Harbor, WA, 98335-1716
Customers at Point Fosdick Dr NW talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
R’s M.
May 16, 2026
Best experience ever at a Jiffy Lube. Blaze is the man. He helped locate a coolant leak in a line that was causing a burning smell, told me exactly what to do, and topped off my coolant for me. I was really anxious about it and he really helped a ton. Such a good dude. Thanks so much!
Jessica S.
May 14, 2026
Keith V.
May 10, 2026
Friendly and great service! This
Raymond P.
May 05, 2026
Love this place. Very fast and efficient!!
Holy M.
May 01, 2026
Very friendly and helpful, highly recommend
Robert P.
Apr 30, 2026
Engine splash guard cover had fallen off and needed to be put back on. Young man employee did a great job and was very polite! I highly recommend Gig Harbor Jiffy Lube and have been going there for 10 years.
Steven N.
Apr 25, 2026
Fast and professional. Thank you.
Trang
Apr 24, 2026
The fellows at the Gig Harbor location did excellent work in making sure every task was done well.
Kris A.
Apr 14, 2026
Jeff M.
Apr 14, 2026
Katie Hall was great at customer service. Thank you
Kim C.
Apr 12, 2026
Great staff and fast. They are always quick and efficient. Great group of individuals.
Courtney C.
Apr 11, 2026
megan G.
Apr 07, 2026
Happiest jiffy lube crew I have ever met! Stopped in for an oil change because the place I usually go was busy. I try to avoid jiffy lube because ive gotten some sketchy & angry technicians in the past (at other locations). Was pleasantly surprised how cherry everyone was! They were all working as a team & i think the manager was on the floor helping out. They were very kind & quick!
Kyle K.
Apr 04, 2026
They do a great job here. Fast and friendly. Trustworthy! Everyone is upbeat and in such great moods. It's a wonderful environment!
Aaron B.
Mar 26, 2026
Casey S.
Mar 24, 2026
Jeremiah C.
Mar 23, 2026
Katja J.
Mar 20, 2026
Bianca R.
Mar 20, 2026
Got in immediately same day and had issues fully addressed and fixed very quickly. Detailed check of the car and additional problems were found but no up selling or pressure! Very fast service and back on the road with a safer car!
Laura H.
Mar 14, 2026
Wendy G.
Mar 11, 2026
Amazing staff
Tyler S.
Mar 09, 2026
Katie & Blaze delivered exceptional customer service along with the whole Jiffy Lube team at this location. Quality service and my car is running like new. Thank you guys!!
Brad T.
Mar 08, 2026
Annette F.
Mar 04, 2026
The guys at Jiffy Lube were great!!! Matt, Brandon, Darin, Blaze and Blake were knowledgeable, efficient, informative and pleasant, I will definitely be back!
Francisco J.
Feb 27, 2026
Janice B.
Feb 15, 2026
Katherine P.
Feb 10, 2026
Kind, Attentive workers who greeted me with their genuine smile! The Waiting room is clean and warm??Had an oil & filter changed, brake fluid flush, radiator flush, fuel system cleaning , and cabin air filter changed for our 2018 Prius Prime! The manager, Shelby was professional, friendly, and the crew were efficient and timely! I highly recommend the Gig Harbor Jiffy Lube to be the shop for preventative maintenance! Thank you for getting me in & out …. In a “Jiffy!”??
Gina C.
Feb 09, 2026
Fast, painless, didn’t pressure any upsells.
Sean B.
Feb 06, 2026
Professional, polite, staff. Great customer experience. Shelby and the team - well done. The difference maker was the team seemed happy to be there and do the work and that translates to a good customer experience.
Jane G.
Feb 01, 2026
Jiffy Lube is the best! They are quick, knowledgeable, friendly and helpful. Wouldn’t go anywhere else!
Cindy S.
Jan 31, 2026
First time using the Gig Harbor location and had a great experience. The guys there were all so polite and very accommodating. They explained everything and were very detailed. The waiting area was very clean as well. I will definitely be going back next year.
Nancy B.
Jan 29, 2026
Super nice not super expensive at a different location 20 or less miles away same service was quoted $240 this location did it for half. Also health care worker friendly!!!!!!! And fast. Checked wipers, battery, lights, and fluids. Had a bathroom too.
Matt A.
Jan 28, 2026
Clean, easy and effortless check in/out, and about the best run operation I’ve come across in a place like this - keep it up Katie, Matthew, Blaze, and Darin! The team works well together and I was in and out in minutes, includng topping off the air in my tires. Best spot in town for oil changes done right at a fair price.
Julie S.
Jan 24, 2026
I always appreciate their service and responsibility.
Darcy M.
Jan 23, 2026
Oh my gosh. This was the BEST Jiffy Lube location I’ve ever been to! The crew was super kind, thorough, and explained everything. They worked efficiently on my oil change and had me out in 15 min! This will be my go-to location from now on.
Lee A.
Jan 22, 2026
Great service and always a pleasure to use. Oil changes are fast, done right, and customer service is personable.
Lisa T.
Jan 19, 2026
Cannot recommend their services highly enough! So easy, fast and efficient, and the technicians are as kind as they are knowledgable. Thank you for excellent service today!
The R.
Jan 17, 2026
Darin P was very kind during my oil change yesterday. Topped off my oil and assured me (since my car leaks oil) I could come back anytime for a top off. Lorenzo was very helpful and offered to put air in my tires (which it needed). Very helpful and kind people.
Paige B.
Jan 16, 2026
karen F.
Jan 05, 2026
This is my second review for my oil change. It was all great! However, I was looking through my Uber Deliver website and it said I could get 20% off an oil change at Jiffy Lube! Guess what I just Paid over $120.00 for my oil change! My UBER sticker was clearly in my window. It would have been nice to get my discount! They were quick to add $6.00 for an oil pan plug! But didn’t mention I could get a discount! Just doing their job I guess.
SJ
Dec 23, 2025
Shelby and Katie did an awesome job. Super fast and in and out service. Both had upbeat personalities. I would definitely recommend coming to this location to get your oil changed or any other services needed! Thanks crew! ??
Shelby A.
Dec 20, 2025
Quick and efficient service. I got my oil change and tire rotation done in under 15 minutes. Wonderful teamwork.
Douglas W.
Dec 19, 2025
Excellent and fast service!
Robert C.
Dec 04, 2025
Jacqueline T.
Dec 04, 2025
Quick service, excellent staff! Very happy with my experience.
Monica M.
Nov 26, 2025
Mackenzie H.
Nov 14, 2025
Fastest oil change over ever had. Super nice crew.
Carol H.
Nov 09, 2025
Paul J.
Sep 11, 2024
Colby and Ryan went above and beyond to help us out with a flat tire. We have 4 vehicles and always bring them in to the Pt Fosdick location. Anthony also does exception work along with the whole crew!
Tif P.
Aug 31, 2021