Customer Reviews for Jiffy Lube 4102 PACIFIC AVE SE, LACEY, WA, 98503-1105
Customers at Pacific Ave SE talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Connie A.
May 13, 2026
Excellent staff, was in and out quickly, I got a synthetic oil change, oil and gas enhancement. Good price Will be back again
Jaiden B.
May 11, 2026
I had a great experience here! They were quick and super nice ?? shout out to Jeremy and his buddies working today at 2:30!
MonkeyD L.
May 11, 2026
This location was very professional they inspected everything under my hood and even told me about my manufacturer recommendations. They were honest about what they found and didn't try to push anything on me. Great services
Taka
May 11, 2026
very quick and efficient
Rachel D.
May 01, 2026
Vinsmoke S.
May 01, 2026
Very good service. Fast and friendly, I highly recommend this shop you wont be dissapointed!
Markus W.
Apr 22, 2026
These guys are fast and friendly I love this place
F. (.
Apr 20, 2026
Safety F.
Apr 19, 2026
Customer service was excellent. Taka, Lee, and Javon helped me. Taka seemed new and inexperienced but he seemed to really care. Lee seemed very experienced and Javon provided a excellent customer service experience.
EB
Apr 17, 2026
Timely service, got right in. Friendly, genuine technicians. Thorough inspection, just a bit more expensive than I expected.
Charlotte S.
Apr 12, 2026
Nonya B.
Apr 01, 2026
Beth C.
Apr 01, 2026
Excellent service at this location. I have taken my vehicle here for years. The new manager is really doing great things and has a high customer service standard!
Jessie S.
Mar 31, 2026
Richard T.
Mar 17, 2026
Hollis B.
Mar 09, 2026
Crew was efficient, courteous and professional. Will keep coming back.
Theadora M.
Mar 06, 2026
Justin S.
Feb 18, 2026
Jiffy Lube just saved my day! Rolled in with low tires on my commercial rig, and they hooked me up with FREE air service—no questions asked. Pumped those heavy-duty tires up past 50 PSI with no hassle. Fast, friendly, and clutch for truckers who can't afford downtime. Highly recommend this spot! (
Stephanie C.
Feb 17, 2026
The team I had was amazing they were very thorough with everything to make sure we were safe back on the road especially jovan he was very nice and courteous..
Jane C.
Feb 12, 2026
Professional, knowledgeable, engaging team. Good fresh coffee. Clean bathroom. Warm comfortable waiting room. Highly recommend
E C.
Feb 11, 2026
Came in for an oil change and got the princess treatment! Everyone was beyond professional and super friendly! Chatted easily with everyone like I’d been there a 100 times. They were thorough with their inspection and even came in to give me a visual of the fluids, letting me know that I was good to go on those still and that I did not need to replace anything today besides the oil, which made me feel good that they weren’t trying to take advantage of me like so many places do. Fresh coffee, clean bathroom and a warm place to sit and wait. The whole appointment took maybe 20-25 minutes from drop off to roll out. I hear this place is under new management.
Jennifer M.
Feb 03, 2026
Clean shop. Kind and considerate staff. Explained everything including the life left on my alternator. Not sure any one any where has ever told me that before. But good to know. Apparently just part of what they do along with life left on battery. Checked everything as expected and didn't try to up sale anything. Service itself was fast. Would definitely go there again.
Vinyl L.
Jan 24, 2026
Tayla was awesome! Having an older vehicle, she knew which oil to recommend for my oil change and explained why she was recommending it. I had a feeling that my engine may have had some extra gunk in it as its been an issue for me in the past. She identified that as well and provided some options with clear explanation as well as recommended an additional place where I could take my vehicle if it was too spendy here. I ended up having them do the engine flush as well as I was already on board with their transparency. It ended up being under $200 for both the flush and oil change and my Echo is running so much better now. I highly recommend this particular Jiffy Lube because of Tayla's transparency and great work ethic! An additional coworker of hers also double checked the price and saved me an additional $20 but I didn't catch his name. Props to both of them!
Brittany H.
Jan 10, 2026
I learned today that Jiffy Lube offers a top off service, which has never been told to me before. I think that is amazing and something I will definitely be utilizing. Love the quick service every time I come to get my oil changed.
Clancy H.
Dec 12, 2025
Fast and friendly- Great Job team!
Elvia H.
Dec 03, 2025
Bryann N.
Nov 28, 2025
Excellent service. Shout out to Tayla G and crew!
Max M.
Nov 07, 2025
Great service!!
Ken B.
Oct 26, 2025
Douglas D.
Oct 17, 2025
Quick and professional service
Ryan
Oct 12, 2025
Fast and friendly
Andrew R.
Oct 01, 2025
Had a great experience getting my tires rotated and oil changed. Ron was super helpful And nice. Also, the coffee they had brewing was really good. Overall 10/10 experience.
Katrina N.
Sep 27, 2025
Friendly, professional, and quick service.
Kevin A.
Sep 24, 2025
Elijah M.
Sep 23, 2025
Jacob G.
Sep 20, 2025
Great and friendly service.
Paul G.
Sep 18, 2025
Very knowledgeable and professional staff. Excellent experience.
Daniel H.
Sep 17, 2025
Standard oil change had to replace inside air filter due to mice.
Ethan B.
Sep 11, 2025
Speedy, cheap, and easy.
Lynn F.
Sep 11, 2025
Headlight bulb replacement. Quick and convenient service, courteous and very reasonable price.
Chris A.
Sep 10, 2025
My service here was amazing, very informative and helpful. I highly recommend this place.
newland W.
Sep 05, 2025
Super nice and curtious group of employees
Mike G.
Aug 09, 2025
Make sure your oil indicator is reset properly!
Anastasia
Aug 01, 2025
Andrew was amazing! Very thorough in all of his explanations and going over all of the perks of Jiffy Lube Great team, great service
Erica G.
Jul 30, 2025
I always come here for my oil changes, and today I had my vehicle serviced. The gentlemen were comprehensive and did excellent work.
Curtis J.
Jul 23, 2025
Ron and the team were very fast and efficient! Highly recommend.
Summer G.
Jul 21, 2025
Such nice folks working here!
Lynn
Oct 07, 2021
Daniel
Aug 09, 2019
Derpboy
Nov 11, 2018
They are always very nice, the prices are good, and they are very very fast! Can't complain!