Customer Reviews for Jiffy Lube 1515 BLACK LAKE BLVD SW, OLYMPIA, WA, 98502-1117
Customers at Black Lake Blvd SW talk about:
Customer service
Service speed
Trust
Value
Workmanship quality
Brandon W.
Jun 24, 2026
conan is always super nice
James S.
Jun 19, 2026
Fantastic place! Extremely highly recommended.
Owen P.
Jun 16, 2026
Had the Black Lake location renew my brake and transmission fluid, and when I got home my car-illiterate self mistook a vent tube for the transmission dipstick spot and assumed maybe they'd forgotten to put it back. The manager and another employee came to my driveway in the woods to verify that indeed, I was looking at the wrong spot. They were also incredibly polite about it even though I was completely in the wrong!
David C.
Jun 02, 2026
Great group there, friendly quick service. No pressure on the sales, but I picked up new windshield wipers. Got a discount as well. Thanks guys!
shelby C.
May 28, 2026
Steve H.
May 24, 2026
Ethan H.
May 24, 2026
Great crew right now at this location - attention to detail, double-checking each step of the process, clearly caring about doing a good job. Best experience I've had.
Shawn R.
May 23, 2026
The employees at this shop were amazing.
Ben C.
May 04, 2026
Great customer service. Tayla and Antoine were very informative and helpful.
Jack P.
May 02, 2026
The staff at Black Lake was courteous and efficient. They serviced our car promptly and took care of a question we had about our tire. They have been servicing our car and dealing with brakes and tire sensors for over five years. We used to go to the Toyota dealership, wait hours and paid small fortunes for their service. We now go to Black Lake Jiffy Lube for all our car needs.
Bill M.
May 02, 2026
I was leaving Whetstone Gym in Olympia, and I noticed my oil light was on. It was happenstance I saw the Black Lake Jiffy Lube down the street, so off I went. I haven't been to a Jiffy Lube in years, so I wasn't sure what to expect. The team working there were friendly and very professional, I was impressed and will definitely use them again. I just had an oil change this time, but they offer other services. On the funny side, the young guy collecting data about my vehicle asked what my mileage was, and I told him 81,000 miles. Later on, he and one other team member wanted to know what I did to keep my car in such great condition. I told them I didn't do anything special, and that I was normally late when it came to preventative maintenance. I couldn't figure who what was the fuss was about until I looked at my receipt when I got home, and he heard 181,000 miles, instead of 81,000. I wonder how it looks for a car with 81,000 miles? :-).
edub
Apr 04, 2026
Great and fast service!
JOHN T.
Mar 30, 2026
Excellent service..pro work..great people!
Albert T.
Mar 28, 2026
Truly amazing group of people
Christian C.
Mar 19, 2026
Fast service. Kind staff.
Brookelle R.
Mar 10, 2026
Reggie did an amazing job, hes a wonderful and thoughtful human making the world a brighter place!
Quisha N.
Feb 26, 2026
Chloe A.
Feb 14, 2026
In and out in 15 for an oil change without an appointment, and they didn’t try to sell me a million things I hadn’t asked for!
Rami K.
Feb 03, 2026
Amazing experience! I was there by 8 AM and they were ready to go. Less than 15 minutes I got the oil changed, and in less than 30 I got my battery replaced. The leader of the group was able to give a discount as well! Very efficient, proper communication, and good quality services. God bless all the men out there!
Sylvia C.
Jan 28, 2026
Thanks to the black lake crew who helped us back to back with both of our vehicles. They were super professional, sweet and super kind and made sure to honor the discount we shared and also were not pushy on the recommendations like some locations can be. Thank you so much for taking care of us. See you next time!
Jennifer C.
Jan 27, 2026
These were the best. Randy was very knowledgeable and explained everything and kept me updated on the progress of my car service. I would definitely take my care for a service there again.
Monique H.
Jan 26, 2026
The team is always in a great mood and they get you in and out quickly. They double check and communicate very well so I've never been surprised with my final bill.
Kathryn M.
Jan 26, 2026
Always straightforward and happy to apply any online coupons I find. Quick turnaround and understand if I choose to wait on a service or prefer to bundle them all into a single appointment. Great, helpful staff.
Janelle J.
Jan 24, 2026
The service I got from this Jiffy Lube was incredible!!! Shout out to Reggie and Zak for taking care of me!! I will be going there for all my car needs
Gordon B.
Jan 06, 2026
Great service, staff was wonderful, very fast
Tom F.
Dec 10, 2025
Team was great , very helpful
Elvia H.
Nov 30, 2025
Keegan B.
Nov 14, 2025
Honest work, honest gentlemen. Found a $20 bill in my car when they were test driving it and they brought it back to me in the lobby just to make sure. Also was a fix that wasnt fixable at the time and they gave me a great deal on diagnostic.
BENJAMIN D.
Nov 13, 2025
The best so far
Rach
Nov 10, 2025
This is why I come down to Oly to get my Truck looked at, service is impeccable, I know my vehicle is taken care of and done right.
Joseph R.
Nov 10, 2025
Had my tires done thru jiffy lube, they got me taken care of
Ashley C.
Nov 08, 2025
Very kind gentlemen, efficient and effective
darah V.
Nov 08, 2025
Reggie and Randy are always great! Very efficient and funny.
Becca P.
Nov 07, 2025
Loved the manager came to get my tires pump and he was so funny and loved our dog!!!!
Luis B.
Nov 01, 2025
Irvin C.
Oct 20, 2025
Great staff
Aaron G.
Oct 15, 2025
Randy helped us troubleshoot an issue and had the alternator replaced in less than 10 minutes. He’s very knowledgeable and easy going.
Antoine T.
Oct 15, 2025
I went to Jiffy Lube for an oil change. I met Twon he was courteous and a perfect gentleman! There's a team of men that's very helpful ??
Calisa H.
Oct 06, 2025
I went there to get my UBER car inspection done for Airport Shuttle trips. The cost was half the price if I would have done at the local car dealership. Very satisfied with customer service and service inspection performed.
Kellie W.
Oct 03, 2025
Excellent staff, and great prices!!! Highly recommend!!!
Karma R.
Oct 01, 2025
I've always gotten quick friendly quality service at this location. And its the only location I recommend to friends in the area.
tylor D.
Aug 23, 2025
Always get what i come here for at a reasonable price, but this time Dallas Nd Randy went above and beyond for my wife, with a smile on their face the whole time. They were kind, worked quick, was honest, and we never felt pressured to buy anything she didnt want or need. Thank you Dallas and Randy!
C A.
Aug 23, 2025
Jiffy Lube at Black Lake, Olympia - always great service. Very good experience, repeat customer!
Ashlee H.
Aug 08, 2025
Very kind and quick service!
Denise H.
Aug 05, 2025
Great service, everyone was helpful and friendly.
Kathleen S.
Jul 17, 2025
Located at 1515 Black Lake Blvd. Very friendly, always professional, gives estimate before service, keeps you informed of any findings on quality inspections, and fast excellent service. Highly recommend this Jiffy lube.
Mr. O.
Jan 12, 2024
Finite
Jan 23, 2022
Sarahlyn
Aug 12, 2020
OLY V.
Nov 02, 2019
Great service! They are always friendly and super helpful! They heard me when I suggested that my steering fluid might be low and took care of it! Thanks so much for your service!