Customer Reviews for Jiffy Lube 251 NE 45th St, Seattle, WA, 98105-6147
Customers at NE 45th St talk about:
Customer service
Service speed
Trust
Workmanship quality
Value
Amber T.
Jun 20, 2026
One of the few Jiffy lube locations I’ve been where they haven’t messed something up. -1 star because they tried to get me to change my cabin air filter and I had just replaced it myself 2-3 months prior (skip the $50 service, trust me, it’s a $10 filter at auto-zone and a plastic switch behind your glovebox). Other than that, quick, competent service! Paid $110 for full synthetic with $10 coupon.
David L.
Jun 14, 2026
Good job Isabella Neal
malik M.
Jun 14, 2026
Isabella was amazing!
Claire L.
Jun 10, 2026
Incredible service.
Maya A.
Jun 09, 2026
Quick and helpful staff
Human E.
Jun 09, 2026
Experience was wonderful from the phone call on a Saturday morning; most garages are not open. I was frustrated. I needed to tune up, and all oil exchange from the moment that I called to the time that I dropped the car off to the time that the car was being serviced, the experience was wonderful.
Saniya R.
Jun 07, 2026
ULY and his team who did the service for my car on 6/7 were amazing! ULY was knowledgeable and incredibly genuine. 10/10 service!
Taehwan S.
Jun 07, 2026
Quick and great service experience, Alex helped me not only oil change but few issues I've had as well!
gnerv Y.
Jun 06, 2026
Ben D.
Jun 06, 2026
Having a go-to spot for car maintenance is so important, and I'm glad I found mine! Ulysses and his team at this Jiffy Lube always do a great job. They're efficient, friendly, and I always leave feeling confident my car is in good hands. Highly recommend!
Michael B.
Jun 06, 2026
Alex and BJ got my work van in quickly and made sure everything was good. Quick oil change and good communication.
Vreni T.
Jun 04, 2026
Uly and team were great! Always a quick and easy process at this location.
Laura G.
Jun 04, 2026
This location is wonderful! They have been so helpful every time I’ve been here. Shout out to Uly! He’s the type of person that makes you think “I’m in good hands.” Thank you Uly - I appreciate you and your team!
Rachel F.
Jun 04, 2026
Awesome service! Super fast, friendly, and reliable!
Izzy K.
Jun 03, 2026
The best jiffy lube I've been to. Excellent, honest staff who actually feel like they care about getting you through without taking up your whole day.
Taryn S.
Jun 01, 2026
Fast, friendly, efficient. Wonderful customer service,
Kauany F.
May 31, 2026
Ulysses and the whole team were so friendly and helpful. I went for an oil change and they checked everything it needed to be checked and without any pressure, told me about what needed to be done. It was quick, easy and I’m beyond satisfied with the service and costumer service. Def recommend the place ??
Lucy W.
May 31, 2026
Jordan R.
May 30, 2026
Lauren H.
May 30, 2026
This location was fantastic! All of the technicians were courteous and knowledgeable! They got my car serviced very well and very quickly. I will definitely return!
Hallie S.
May 28, 2026
Shout out to Joseph (and team!) for the quickest oil change I’ve ever received. Joseph was very knowledgable about my vehicle and provided amazing customer service! In the future, I will only go to this Jiffy Lube for basic car maintenance.
Yuna
May 15, 2026
chris J.
May 15, 2026
Great service. Quick and clean. Much appreciated.
Laura L.
May 13, 2026
I came in with a horribly stripped drain plug from a previous service at another shop and was initially told taking it off would likely damage my oil pan. However Alex, Elliott, and Bryan miraculously managed to get it off and finish up the service. I am so grateful for them! Thank you so much for your hard work.
Kelley S.
May 13, 2026
Kind people and excellent service!
Daphne W.
May 03, 2026
Friendly, honest and quick service!
florence C.
May 01, 2026
As a student driver, I honestly couldn’t have asked for a better experience at Jiffy Lube. From the moment I arrived, the staff were incredibly friendly and welcoming, which immediately put me at ease. They explained everything clearly in a way that was easy to understand, without making me feel inexperienced or pressured. The service was quick, efficient, and very professional. I really appreciated that they took the time to answer my questions and made sure I understood what was being done to my car. There was no unnecessary upselling—just honest recommendations and great customer care. Overall, it was such a smooth and positive experience. I left feeling more confident about taking care of my car, and I’ll definitely be coming back. Highly recommend!!100/100
Lillian M.
Apr 30, 2026
I had such an incredible experience with this location!! They did a quick oil change and transmission flush, replaced a brake light, topped off my tires, were happy to remove a damaged mudflap that was scraping my tire, and took the extra initiative to vacuum my floor mats and check for any additional issues. The team that helped me was Tseo, Uly, Elliot, two Alexs, and Alonzo. Every one of them was exceptionally kind, fast, transparent, and helpful. I would trust this team with my car any day, and would highly recommend them to anyone!
Mary S.
Apr 25, 2026
These guys were amazing. Super helpful, thorough, and kind. Definitely will go back here for future oil changes.
Stephanie B.
Apr 24, 2026
The team at Jiffy Lube Redmond were great! Friendly, thorough, and clean!
victoria P.
Apr 24, 2026
Absolutely stellar service! I was completely overdue for my oil change like mooonths (I'm just a girl) but the team at this location is so polite and professional, didn't make me feel dumb or anything, treated me with kindness and care!! I was in and out in like 20 mins! Barely a wait and super quick and attentive for Friday morning service ! Definitely coming back!
miguel R.
Apr 24, 2026
The customer service was top of the line. By far the most dedicated and professional staff I encountered at jiffy lube, this one visit definitely changed my perspective of jiffy lube. I will definitely comeback to this location. Ulysses appears to be the manager, he carries himself as leader just by looking at them, and he seems to care for the team. 100% professional, above and beyond.
Andrea D.
Apr 11, 2026
Natalie A.
Apr 09, 2026
Really smooth and efficient oil change experience! I didn’t have to wait at all (8am on Wednesday), it felt like the work was being done by people who care about the service they’re providing. Appreciate that they also cleaned my windshield and topped up my tires. Loved the discount for nurses too
Lesther C.
Apr 04, 2026
muy buen servicio excelente personal muy amables y siempre orientan y dispuesto a ayudar a aclarar cualquier duda sin duda ??????????
David W.
Apr 03, 2026
Fast service, friendly team!
Long D.
Apr 02, 2026
Amazing service done today. Very efficient work and everything was explained well to me. Great customer service, friendly and respectful.
Pauline K.
Apr 01, 2026
Great team!
Mike H.
Mar 19, 2026
My initial review was accidental. Updated to 5 stars. Great service
Michael D.
Mar 08, 2026
Always there to take care of when my dealership misses something. Thanks again!
Liz
Mar 04, 2026
I always have fantastic service at Jiffy Lube, first time at this location and will be my new go-to. There was no wait at 9am, quick, friendly service, took a huge stress of my mind (oil change, wiper change, and the basic checks) I’ve been to other 15-min service places that take ages!! I was prepared to settle in and work in the little lounge and it was honestly all completed before I sent a second email - WOW. Super impressed and won’t be wasting my time anywhere else!
Brendan
Feb 28, 2026
I had my tires rotated at this Jiffy Lube a few Fridays ago, soon after opening. Elliot was courteous, professional, and fast, and he even caught a brake light that needed replacing while I was preparing to leave, and happened to have a spare which he installed. Great experience, will come back!
Ivy B.
Feb 28, 2026
Uly was so helpful and kind! I’m really grateful to have someone to trust my car with.
Jennifer V.
Feb 24, 2026
thanks joseph and henry! a couple cars before me but they got me in for a service with a few minutes, were really communicative about timing and anything else i needed, and were super helpful. would definitely recommend. anything extra (coolant, wipers) was very clear with price and the reason it was needed and i didn’t feel pressured to get more services i didn’t want. i feel comfortable coming here
Xunan L.
Feb 13, 2026
amazing service! I always got my engine oil change here.
Malaya L.
Feb 13, 2026
This specific location is super helpful and makes sure you’re really taken care of! Highly recommend! Gets things done fast too!
Malaya L.
Feb 13, 2026
This location of jiffy lube is super helpful and quick! Highly recommend!
Sunnyside U.
Nov 01, 2023
In and out in 30 minutes. Friendly staff.
Dooskies
Jun 27, 2023
Great, took a little longer than normal but I was warned in advance and they were very polite.
ShJo
Oct 05, 2022
Car service techs were so friendly and helpful. Explained information thoroughly. I appreciated their dedication to customer service. I went around 3:30pm on a Thursday. The line to get into the service bay was an hour.