Customer Reviews for Jiffy Lube 13803 PACIFIC AVE S, TACOMA, WA, 98444-4634
Customers at Pacific Ave S talk about:
Customer service
Trust
Service speed
Workmanship quality
Affordability
Izzy W.
May 16, 2026
They were very helpful and fast!
CommonTime P.
May 12, 2026
The team at Jiffy Lube, located at 13803 Pacific Ave in Parkland were amazing. They worked quickly and efficiently to get our oil change done and checked all the other fluids. They even gave us an estimate on the spot for hydraulic lifters for the hood since ours are going out. Thoroughly impressed!
Neil L.
Apr 29, 2026
Went here to have my freon extracted. Not sure of the older gentleman's name that helped me extract my freon, but he was awesome. Gave me a ton of knowledge about my truck that I didn't know. For a free service, I left with a ton of knowledge thanks to this kind guy! Need more people like this in the world to help make it a better place! Thanks again!
William L.
Apr 29, 2026
Everyone was kind and very professional they didn't try to up charge me good experience
Anner V.
Apr 28, 2026
Anica E.
Apr 26, 2026
I wish I could get my oil changed everyday just to hang out with Tiffany and the wonderful crew at this Jiffy Lube location! The service was fast, friendly, and I drove away with a smile! Highly recommend getting your oil changed at this location and would give more stars if I could!
Ronnie D.
Apr 24, 2026
Tamara N.
Apr 23, 2026
The entire team here is quick, knowledgeable, and helpful. They take care of what you need, only recommend future items (if needed) and are respectful of your time and vehicle. I only needed an oil change this time, but they also topped off fluids for me. Great service!
Alimata S.
Apr 14, 2026
Hel'ena S.
Apr 13, 2026
Austin B.
Apr 09, 2026
Dylan P.
Apr 08, 2026
Great and quick serivce!
Teresa M.
Apr 08, 2026
Quick
Eliana B.
Apr 03, 2026
Hands down the best customer service I’ve experienced in Washington. I had my husband’s car towed here for repairs, and I’m so glad I did. From the very first call, Matt took incredible care of me! He stayed in constant communication, walked me through everything, and made a stressful situation feel completely manageable, even while I was at work. When we arrived at the shop, Tiffany, John, and Daryl were just as amazing. They took the time to thoroughly explain the issues, broke down the costs clearly, and made sure we felt confident in every decision. No pressure, no confusion; just genuine, honest service. They truly went above and beyond. In fact, we were so impressed that I came back the very next day for an oil change for my car. I highly recommend this shop. I’ll gladly drive 50 minutes just to come back here—that’s how good they are.
Lilly C.
Apr 02, 2026
megan M.
Apr 02, 2026
TIMOTHY C.
Mar 27, 2026
Very good service and nice staff always come here for my car service
duane W.
Mar 27, 2026
Fast and courteous!!!
Flokeesha T.
Mar 27, 2026
Great people , good service
Alyssa
Mar 26, 2026
Great fast service!
Lanson A.
Mar 25, 2026
They were awesome guys!
Grimm V.
Mar 25, 2026
Got my rear brakes fixed and had 2 pieces of metal extracted from my tires. Have now gone to this team for brake repair and tire change and have pretty much gone exclusively to this location for years. They definitely have my trust and if given the chance will gain yours too
Dave L.
Mar 21, 2026
Boo A.
Mar 21, 2026
Brady N.
Mar 21, 2026
CJ H.
Mar 21, 2026
These guys are great!! I bring my Audi here every oil change. Thanks
Beau F.
Mar 20, 2026
Always do the best job that go above and beyond been coming here for 20 years. Bring all my vehicles in here.
Anuhuy G.
Mar 20, 2026
Great work!
Brittney C.
Mar 20, 2026
We love Tiffany at the Jiffy Lube in Spanaway. She is so nice at does a great job
Adventures H.
Mar 20, 2026
These guys always do a great job for me. I bring a couple of my trucks and a couple of the small cars here. They are very helpful
ryan N.
Mar 19, 2026
Best oil change
henuili206
Mar 19, 2026
Link L.
Mar 18, 2026
Easy and fast service
Aaron E.
Mar 17, 2026
Strawberry M.
Mar 17, 2026
Service was great
Molly H.
Mar 17, 2026
Everyone is always so nice. No high pressure ever. Quick and clean.
Mush_ S.
Mar 17, 2026
Cheapest place in town. Customer service 10/10 they don’t pressure you and they encourage you get quotes before deciding with them. Love this place and I always take my vehicle here??
Hallie S.
Mar 17, 2026
Eduardo H.
Mar 16, 2026
Emily S.
Mar 16, 2026
Thank you very much for great service!
Janet H.
Mar 16, 2026
Love P.
Mar 15, 2026
Jessica H.
Mar 14, 2026
This location is amazing! I came in not knowing what was wrong and they took the time to make sure every little thing was addressed before I left. Customer for life.
tre
Mar 14, 2026
Tiffany always helps us out!!
Celeste V.
Mar 14, 2026
ItFitts
Mar 14, 2026
I just went in to get my car inspected and unfortunately the weather was terrible! They worked hard and fast during the now, it was semi busy yet still efficient! They guided me inside the waiting room, gave me a water, made the price clear ahead of time before they started working on my car. Everyone was kind and thoughtful. They informed me on their policies and even went the extra mile to pull my car in the front for me. I would 10/10 recommend this location
Christopher P.
Mar 13, 2026
Devin H.
Mar 12, 2026
Great service every time!
C H.
Mar 12, 2026
Reba S.
Mar 12, 2026