Customer Reviews for Jiffy Lube 746 S MISSION ST, WENATCHEE, WA, 98801-3052

Friendly and great service! Highly recommend !

First time customer with a new vehicle. I recently took my brand-new Jeep Gladiator to Jiffy Lube in Wenatchee for its very first oil change, and I have to say I was genuinely impressed with the entire experience. Like many vehicle owners, especially when it comes to a new vehicle, I’m very particular about who works on it. From the moment I arrived, the team at Jiffy Lube demonstrated a level of professionalism, courtesy, and attention to detail that immediately put me at ease. The staff was friendly, knowledgeable, and took the time to explain the service being performed without making me feel rushed or pressured. What really stood out was how efficient the entire process was. They got me in quickly, completed the service in a timely manner, and still maintained a very thorough approach throughout the visit. It’s rare these days to find a business that can balance speed with quality, but this team managed to do exactly that. The facility was clean, organized, and well-run, which reflects positively on the management and the pride the employees take in their work. Every interaction I had with the staff was positive, and it was clear they genuinely care about customer satisfaction and doing the job right the first time. As someone who values great customer service, I left feeling confident that my Jeep was in good hands. First impressions matter, and this was an outstanding one. It’s easy to see why so many people in the Wenatchee Valley trust this location with their vehicles. I would highly recommend Jiffy Lube of Wenatchee to anyone needing an oil change, routine maintenance, or vehicle service. Whether you’re driving a brand-new vehicle or one with a few hundred thousand miles on it, you can expect professional service, honest communication, and a team that takes pride in their work. Thank you to the entire crew for making what is usually a routine errand such a positive experience. You’ve earned a repeat customer, and I’ll definitely be returning for future service needs.

Services provided were appreciated. The problem was that the hood of my vehicle was not put down correctly and has popped up repeatedly. I'll have to get someone to help me latch it properly. I am a 90-year-old woman.

Wonderful experience! Very friendly and helpful!

Timely, courteous and professional

Fantastic experience, true pros.

Great team.

Great service and friendly people

I’ve liked Jiffy Lube for years and this location didn’t disappoint. I got a much needed oil change and the reassurance that they checked my tires and other fluids as usual. They also ran a complimentary scan for my check engine light and were very helpful. I’ll be back in the future.

Excelente ambiente y atención. Lo recomiendo ??% aunque no hablo ingles esto no fue una limitante para el buen sercicio

Very polite, respectful and took very good care of me and my car! Thanks

Quick and amazing customer service. Seriously

Service personnel were all super polite and patient. They seemed to know their duties and did it well. Will be back.

Been here several times for oil change. Staff is always super friendly. Service has always been quick and reliable.

Assistant manager made things right very quickly. We got our oil changed & everything sorted with him by 2pm. Arrived at approximately 1:10pm to do an oil change on one of our fleet company vehicles. Chunkier man (employee) says he’s been there a year, has missing bottom teeth wanted to argue over us needing to get out of the vehicle immediately for them to do an oil change. The employee was upset when it was brought to his attention that the assistant manager regularly works on our fleet vehicles and doesn’t force our employees out of the vehicles while this very simple service is being done. The employee continues to argue saying Greg (last name) for privacy since he himself did nothing wrong - apparently doesn’t work there. Never has. We are considering taking all our company vehicles elsewhere from now on.

Best customer experience I have had at any Jiffy Lube location. They even cleaned my windshield and aired up my tires!

The folks here do great service and actually care about taking care of you and your vehicle. They go above and beyond, in my opinion. Highly recommend visiting them for all of their services.

Very nice people and great service!!!

Berry good service ??

Outstanding service!

Great customer service from the guy named Lane such a polite Gentleman and awesome service and he fixed my son's car had to get a altinator and oil change !!!! .thank you for being a Nice Human and so polite !!! Fast service

My husband and I have been coming to Jiffy Lube for the past few years, and we’ve consistently had a great experience—thanks in large part to the amazing staff, especially Brianna and Michael. They always greet us with a smile and a positive attitude, and it’s clear they genuinely enjoy what they do. It's rare to find people who are not only professional and efficient but also bring such warmth and energy to their work. Thank you both for making every visit such a pleasant one!

Everyone was warm and polite. The waiting area was comfortable and had coffee available and Magazines to occupy me. Services quick very knowledgeable.

Very efficient and effective with the services you require for a smooth running vehicle.

high quality and quick service. will definitely be back!

First jiffy lune in wentachee, WA was super busy- so they checked with their sister store a couple of miles away and sent me there -in right away - great service - really quick - and they practically washed my dusty car - thanks guys

The only oil place I trust. The staff is always kind and does a quick job

Great service, quick and friendly Will be back

Good job thank you!

Absolutely PHENOMENAL service from the greeting the moment you pull in, to the little details like cleaning my windows to going over my car inspection. They were so trustworthy, affordable and did a perfect job!

Lindsey and Tim are amazing and fast! Great customer service best place to get your oil change in town!

It was a great experience, I was escorted to inside the building while I waited and was kept updated as to the progress of my vehicle.

These guys are fast, accurate, and professional. What more could a person ask for?

I went in and got an oil change quick and easy! The staff is very nice and helpful. They also do a whole maintenance check to see what’s else your car needs. I highly recommend this place!

Fast service and great customer support!

The crew was absolutely amazing. They were quick and made sure all my vehicles needs were met. Thank you

Always cheerful,informative and professional! I appreciate there expertise.

Wonderful customer service ?? also very clean restroom ??