Customer Reviews for Jiffy Lube 3901 N. RICHMOND RD., GRAND CHUTE, WI, 54913
Customers at N. Richmond Rd. talk about:
Customer service
Service speed
Trust
Affordability
Value
ethanL337
Sep 23, 2026
Always great service. Thank you!
Joel L.
Sep 20, 2026
Start to finish, first class experience.
Brian F.
Sep 20, 2026
Rob J.
Sep 20, 2026
Jiffy Lube on Richmond St. in Appleton went above and beyond for me on this Sunday morning. See, I picked up a large bolt in my driver's side rear tire late Saturday evening. I needed to be to Milwaukee by 8:00 AM Monday, so I needed it patched on a Sunday. I filled my tire and brought my Jeep in right when they opened at 10:00 AM Sunday morning, and they had it patched and ready to roll by 10:30. And get this, they did it completely for FREE, instead of charging me the quoted rate of $29.99 on their website. I can't thank them enough?? Great service and extremely friendly staff.
Chris V.
Sep 17, 2026
Chris B.
Sep 17, 2026
It was my first time at Jiffy Lube. It was all very professional and fast. I will for sure be back!
Randy W.
Sep 14, 2026
Marie V.
Sep 12, 2026
Friendly staff,great coupon price on my oil change ,easy and fast to get in .
Anandan T.
Sep 08, 2026
Amber T.
Sep 06, 2026
Amber helped me out with getting a quick oil change her service and friendliness gave me a wonderful experience!!!
Leland F.
Sep 06, 2026
Very friendly staff!
Linda Y.
Sep 04, 2026
Very pleasant!!!! Great service and speedy. I've used Jiffy Lube for almost 14 yrs
Stan P.
Sep 03, 2026
Great D.
Sep 03, 2026
Super quick, super nice, gave me a military discount without me even asking, made it much cheaper than the dealer who couldn't get me in for 2 weeks!! Awesome.
David S.
Aug 25, 2026
Staff is always very friendly, and they take great care of me. Always done relatively quick as well.
Kristen K.
Aug 24, 2026
The employees at Jiffy Lube made our day! After coming home from a 14 hour drive at about 1230AM, we woke up later that morning to a flat tire. It was a Sunday and it was a struggle to find a place that was open and could take a look at the tire. We drove to Jiffy Lube with the tire & asked if they could see if it was repairable. Technician said they could fix it and would be done in less than 20 mins. They called us probably 5 minutes later saying it was done, went to pick it up and they didn't charge a penny! They're efforts were so very appreciated after such an exhausting day!
Betty D.
Aug 22, 2026
Jeanne B.
Aug 15, 2026
Carrie K.
Aug 14, 2026
Friendly, fast, knowledgeable. Fairly priced. I have been going here for a few years now, I have always had good service, they were always able to answer questions and I never felt like they were trying to push extras.
Alex C.
Aug 13, 2026
They were incredibly fast and professional with their services. They did not try to push anything I didn't need which gained my trust for them.
Sam N.
Aug 13, 2026
Excellent customer service! Was in and out faster than I’ve ever been!
Jeff R.
Aug 06, 2026
Angela G.
Aug 04, 2026
always quick and friendly!
Amanda M.
Jul 31, 2026
Josh H.
Jul 29, 2026
They don’t have to exceed expectations, they do exactly what’s expected exactly as you had hoped and that deserves 5 stars! They are hyper-focused on the customer experience. If you wanted to have a worse time but wanted your car extensively checked, you should pay more and wait longer at a dealership. Minor specific details might be overlooked in favor of your time and peace of mind. That wasn’t what I was looking for, therefore no issues from me!
Jacob H.
Jul 27, 2026
10-15 minutes. I was impressed. ?? showed me my filters and let me decide if they were needing to be changed versus some places just doing the service and charging you after. Overall, needed my oil change done quick and in that moment and they followed through.
Michael R.
Jul 26, 2026
Excellemt service. Fast, in touch, good work
Katrina G.
Jul 24, 2026
Jeff B.
Jul 22, 2026
Quick clean and professional
Koobhmoov L.
Jul 21, 2026
Janet H.
Jul 18, 2026
I just needed my oil changed and that’s what they did with a very quick turnaround. They didn’t try to sell me anything else. I appreciate that.
Dan K.
Jul 17, 2026
I got the oil changed and the staff was great. Unfortunately the alignment machine was broken.
Danielle
Jul 09, 2026
Great customer service, pricing, and communication! They honor online coupons and offer free services between oil change. Can’t beat that!
John C.
Jul 06, 2026
James B.
Jul 06, 2026
Very friendly got me in and out very fast
Mary F.
Jun 29, 2026
Quick excellent service by Michael and Peter. Service checklist completed! Coupon available online.
Jacob H.
Jun 23, 2026
Great experience! Staff was friendly and got everything done in no time.
Jessica J.
Jun 22, 2026
Danny G.
Jun 19, 2026
Victor C.
Jun 15, 2026
Professional service. Good communication. I watched Pete and Devin perform the work. They were thorough and doubled checked everything. Outstanding job. If I’m working in the area again I will definitely come here. Thank You!!
Emilee N.
Jun 12, 2026
Julie S.
Jun 09, 2026
Very nice young men that took care of me and they just listened to what I had to say and didn’t try to push the upsell I was very impressed with how quick they were and they were just great..
Rod R.
Jun 09, 2026
Very polite and thorough. I trust Jiffy Lube with my service needs for my vehicle. I’ve used them for year!
Jennifer R.
Jun 09, 2026
Michael D.
Jun 07, 2026
Great service!! Friendly service people
Stacy B.
Jun 07, 2026
The best customer service ever at an auto place such as this. My would not start in the grocery store parking lot and they were right there, which was more than convenient. They were super friendly and helpful and so polite. Thank you for helping with my battery and accommodating.
Scott K.
Jun 06, 2026
Fast, courteous
Carl M.
Jun 06, 2026
Dustin B.
Dec 09, 2025
It was fine
Rob
Mar 17, 2023
Great service. Quick and efficient.. and they vacuumed our toddlers mess. Very polite.