Customer Reviews for Jiffy Lube 3901 N. RICHMOND RD., GRAND CHUTE, WI, 54913

Friendly, fast, knowledgeable. Fairly priced.

They were incredibly fast and professional with their services. They did not try to push anything I didn't need which gained my trust for them.

Excellent customer service! Was in and out faster than I’ve ever been!

always quick and friendly!

They don’t have to exceed expectations, they do exactly what’s expected exactly as you had hoped and that deserves 5 stars! They are hyper-focused on the customer experience. If you wanted to have a worse time but wanted your car extensively checked, you should pay more and wait longer at a dealership. Minor specific details might be overlooked in favor of your time and peace of mind. That wasn’t what I was looking for, therefore no issues from me!

10-15 minutes. I was impressed. ?? showed me my filters and let me decide if they were needing to be changed versus some places just doing the service and charging you after. Overall, needed my oil change done quick and in that moment and they followed through.

Excellemt service. Fast, in touch, good work

Quick clean and professional

I just needed my oil changed and that’s what they did with a very quick turnaround. They didn’t try to sell me anything else. I appreciate that.

I got the oil changed and the staff was great. Unfortunately the alignment machine was broken.

Great customer service, pricing, and communication! They honor online coupons and offer free services between oil change. Can’t beat that!

Very friendly got me in and out very fast

Quick excellent service by Michael and Peter. Service checklist completed! Coupon available online.

Great experience! Staff was friendly and got everything done in no time.

Professional service. Good communication. I watched Pete and Devin perform the work. They were thorough and doubled checked everything. Outstanding job. If I’m working in the area again I will definitely come here. Thank You!!

Very nice young men that took care of me and they just listened to what I had to say and didn’t try to push the upsell I was very impressed with how quick they were and they were just great..

Very polite and thorough. I trust Jiffy Lube with my service needs for my vehicle. I’ve used them for year!

Great service!! Friendly service people

The best customer service ever at an auto place such as this. My would not start in the grocery store parking lot and they were right there, which was more than convenient. They were super friendly and helpful and so polite. Thank you for helping with my battery and accommodating.

Fast, courteous

This location has always been quick and pleasant. The employees are cordial and allow me to catch up on emails, checking in when it’s time to pay and head out.

It was very quick and easy to get to.

The staff were kind and very capable. It took around 10 minutes for my oil change. Just enough time to enjoy a cup of complementary hot chocolate. The service was affordable as well. Everything I needed and nothing I didn’t.

The most kind and courteous staff. Held the doors open. Quick and quality service. It was pouring rain and they were willing to move my vehicle to a spot so that I didn’t have to walk as far in the rain. Didn’t even ask me, just we’re top notch with customer service.

I came in having issues with my tires losing air, and promptly locked my keys in my car! Amber was very very kind about it and very patient with me while I waited for my partner to bring my spare keys, which took 45 minutes due to his work location. She was very reassuring to me and never once seemed annoyed with the situation, even though I arrived during a rush. There was another gentleman in the lobby who was planning to get a tire rotation after his oil service, and she was kind enough to pull him out of the room- I assume to tell him the tire service would have to wait… my bad. But thank you, Amber, for saving me the embarrassment of having that conversation in front of me. Once I finally got my keys, the team let me know that I have a nail in each of my back tires and took care of it in what can only be described as a Jiffy. Thank you, Amber, and the other folks who worked on my vehicle, for your kindness and patience. And for getting my car set to get back on the road! I’ve only ever had good interactions at this location, and I’ve been coming here for about two years now.

Very professional and great service

Better than the first jiffy lube I went to on College Ave., as in they were more thorough (not that the college ave location did a bad job at all just more thorough with explaining to me ALL the levels of everything in my car inspection) but as both locations have a great staff, friendly, clean, and super fast with efficiency! Would recommend to anyone with a vehicle, especially with high mileage, to get their oil change here! Thank you all again for the great service!!!

Fast and affordable!

I like coming here, these people are always nice and considerate. The price for the oil change is what I'd expect to pay. the wait time is minimal. Thanks Jiffy Lube. Keep on doing what you do. Again, Thanks! ??

They were fast and very attentive to my needs.

Great service quick and attentive.

It was fine

Very thorough looking over the vehicle. Even went so far as to torque the lug nuts to spec when rotating the tires. Very friendly even though they were very short-handed for help that day. I have always had good luck with the service there.