Customer Reviews for Jiffy Lube 3901 N. RICHMOND RD., GRAND CHUTE, WI, 54913

I came in having issues with my tires losing air, and promptly locked my keys in my car! Amber was very very kind about it and very patient with me while I waited for my partner to bring my spare keys, which took 45 minutes due to his work location. She was very reassuring to me and never once seemed annoyed with the situation, even though I arrived during a rush. There was another gentleman in the lobby who was planning to get a tire rotation after his oil service, and she was kind enough to pull him out of the room- I assume to tell him the tire service would have to wait… my bad. But thank you, Amber, for saving me the embarrassment of having that conversation in front of me. Once I finally got my keys, the team let me know that I have a nail in each of my back tires and took care of it in what can only be described as a Jiffy. Thank you, Amber, and the other folks who worked on my vehicle, for your kindness and patience. And for getting my car set to get back on the road! I’ve only ever had good interactions at this location, and I’ve been coming here for about two years now.

Better than the first jiffy lube I went to on College Ave., as in they were more thorough (not that the college ave location did a bad job at all just more thorough with explaining to me ALL the levels of everything in my car inspection) but as both locations have a great staff, friendly, clean, and super fast with efficiency! Would recommend to anyone with a vehicle, especially with high mileage, to get their oil change here! Thank you all again for the great service!!!

Fast and affordable!

I like coming here, these people are always nice and considerate. The price for the oil change is what I'd expect to pay. the wait time is minimal. Thanks Jiffy Lube. Keep on doing what you do. Again, Thanks! ??

They were fast and very attentive to my needs.

Great service quick and attentive.

Fast, friendly service

Didn’t even have time to walk over and take a lap in Meijer and they were already done with my vehicle, immediately went home and got my wife’s. Not going anywhere else while I live here now, staff is phenomenal!

Every worker, man and woman alike opened the door for me and was sooo polite. Great service!! They were so quick too! Love JiffyLube!

This was my first visit to this Jiffy Lube and I was so very satisfied. I needed an oil change but also asked them to look at my brakes because I thought they might be getting thin. They did so and informed me that my brakes have a lot of life left in them and wouldn't need to be replaced for at least another year. The team here could easily have tried to net an easy win by replacing my brakes before they needed (since I asked them to look at them, after all), but they were honest and told me I'm good to go for now. The oil change was also super-fast, and Brooklyn was very kind. Bottom line is it was an outstanding first visit to this Jiffy Lube, and they'll now be my default place for our family's four cars.

Service was quick, thorough, and the front desk staff (Brook Lynne) was very friendly, respectful, and professional.

Very quick! In and out in 25-30 min!

Super friendly and super fast! Never had any problems and nothing but really pleasant people working there anytime I’ve used them for service. Highly recommended! That’s why I keep going back.!

Great service from Brooklyn, Pete and Michael and Dakota at the N. Richmond St location in Grand Chute! They all went above and beyond while servicing my daughter's car. Caught that a reverse light was out and did a quick replacement on top of the speedy oil change.

Very fast. As in I looked up saw car in garage looked down looked back up and my car was gone. I literally went to see what happened and the desk help said the oil change was done. Great work.

Quick, friendly, and honest. I used to dread oil changes because I felt swindled into extras. Here they are knowledgeable and not pushy. They inform and are trustworthy. Hands down a great experience!

Oil change was quick and the service was excellent!

Everyone was very friendly and I didnt have to lift a finger! The baby and I just sat in the car and they took care of everything, we appreciate you guys!

My go to for an oil change!

Friendly service and fast!

Fast and thorough with friendly service.

The Jiffy Lube team is always friendly, professional, and fast. Thank you.

Thanks everyone for helping me this evening, it's much appreciated.

Very friendly, with quick service

Quick friendly service. Nice lounge to sit in and wait while they complete services great location also!

Quick and efficient

Excellent service, clean, professional, was in and out in under 10 minutes (oil change). Thanks Pete and crew

The Jiffy Lube on Richmond Street in the Appleton/Grand Chute area is hands-down the best spot for quick, reliable vehicle maintenance I've found in the Fox Valley. The team is consistently professional, friendly, and efficient—getting me in and out faster than expected while performing a thorough Signature Service oil change and multi-point inspection without any high-pressure upsells. Their attention to detail, clean facility, and genuine commitment to customer satisfaction make every visit stress-free and worthwhile; I highly recommend them for anyone needing trustworthy auto care.

Always fast and reliable service here.

Got there about 10 minutes before they opened completely knowing I had to wait. Guy came out and took me in early. Was in and out in no time. Thanks for taking care of our Numotion fleet vehicles!

Always great friendly service!

Very thorough looking over the vehicle. Even went so far as to torque the lug nuts to spec when rotating the tires. Very friendly even though they were very short-handed for help that day. I have always had good luck with the service there.