Customer Reviews for Jiffy Lube 152460 Valley Inn Way, Wausau, WI, 54401

Had concerns with my front passenger side tire after hitting a curb and didn’t feel comfortable getting on the HWY without someone looking at it. The servicemen here thoroughly looked over all of my tires, corrected the PSI and reassured me that I’d be safe to drive. I was willing to pay a service fee, however they told me that my safety is more important. Absolute wonderful customer service and helped me feel at ease so I could travel long distance to get home. Thank you Jiffy Lube!

Great experience, fast service, and great information on options! Hannah did an amazing job making recommendations but also let me lead in what I wanted to do.

Quick and great service

Very nice manager on shift Hannah and the other 2 guys were very good and proficient. Talked with me the whole time about everything. Prices were fair. They checked everything out and showed me. Will definitely go back.

Oil change was quick and easy, let me know the price before doing anything and the staff was courteous and on point. Not pressured to buy any extra services either. Office was clean and presentable. I’d recommend them to anyone.

Fast friendly good location! Thank you

Service employees were very friendly and helpful.

Quick, easy and great staff!

Once again great, fast service. In and out with oil change and what I should be doing in the next 6 months for a safer ride.

I needed a quick oil change before taking a trip, but couldn’t get in at the dealership in time, so I’m happy that I could get in at Jiffy Lube. I was done in about 15 minutes and the price was very reasonable with the coupon. The service technician, Ryan was very helpful and answered all of my questions. This was my first time at Jiffy Lube and I will definitely be returning after receiving such good service

Friendly, quick service!

They were extremely fast and polite.

Great service by all

I was very impressed with how kind, friendly, knowledgeable everyone was.Thank you guys!! Wow!

Hannah was very sweet and took the time to explain the concerns behind oil change mileage differences. A very welcoming and friendly place

Very friendly service!

Friendly staff, always helpful

The pull up oil change was quick and easy

Hannah M and Zachary W and other employees there are very knowledgeable and friendly. I really like taking my vehicles there.

Quick oil change and vehicle inspection! High quality. I recommend it! Great customer service!

The manager that runs this location is extraordinarily knowledgeable and has a good team working for him I was only there in the shop for maybe 15 minutes

Very pleasant

Our tech, Hannah, was very friendly, approachable and professional. She was very knowledgeable and we appreciate her honesty and ability to explain some findings they encountered during our oil change. She provided understandable explanations as to what was happening, causes of the finding and even provided available options as well as a discount. Lastly, we didn't feel pushed into anything additional (up selling). That girl needs a raise.

Awesome jiffy lube location… my favorite place to go

Amazing service!!!

Great job, guys! I always bring my vehicle to Jiffy Lube!

The new manager Ryan is great!

Came from out of town with a rental car tires needed inflated they inflated all my tires free of charge. If I was local person I would diffently go back to have my car oil changed there

Hannah was so helpful and put us at ease. She patiently explained everything to us without feeling condescending. We were in and out quickly! Also very clean facility and nice waiting area.

Good service fast and they explain things.

Very friendly staff

Went for an oil change and they were quick and professional. They didn't upsell like some places will try to do either. Price was in reason from my previous experiences, maybe a little higher than some but not outrageous.

Fast and efficient

Stellar as always, offered a coupon afterwards to lower the price!

Friendly, competent and quick

Very quick and easy, very nice people who were knowledgeable and answered all my questions. One of the staff members even put a plate back that was dragging. Highly recommend!