Customer Reviews for Jiffy Lube 1109 N QUEEN ST, MARTINSBURG, WV, 25401-3602

Always such a quick and painless visit. The guys are super knowledgeable, kind, and fun. They always let me know what to look out for and things that I need to take care of ahead of time even though I just come for an oil change. Highly recommend!

In at 835 out by 9. They always treat me good at this one. Went to valvoline once and it was a mistake.

Always great service and affordable prices!

Fast, honest and friendly. What more can I say?

Friendly service answered all questions. Service was performed wuickly

Excellent and supportive customer service. My service was efficient and professional. I truly recommend Jiffy Lube for your oil change service.

Courteous, quick and efficient. What more can you ask for!

The employee's were very friendly and efficient. Very happy with the services and employees.

2nd time I’ve been and was in and out in no time at all. Also like that they don’t try to sell you services you don’t really need

They have to be the happiest and most personable crew on earth. KUDOS!!

Very fast very knowledgeable people very cheap

Very good mechanics..

I was in and out in under 15 minutes beginning at 12 noon! Impressive

I used to go to Jiffy Lube all the time until I found out that they were skipping out on some things. I just so happen to go to Jiffy Lube Saturday 1/24/26 I actually felt really good. I didn’t feel any negative vibes. I was in and out within 18 minutes. I received the signature and tire rotations. I paid 105 walking out of the door using a $12 discount coupon.

Amazing happy friendly people. Highly recommend going here for oil change and anything else you might need checked up on. Did oil change and everything within 20 min amazing.

Very nice 1st time there

Very quick and nice

Very professional and friendly staff

Was a fast service and very helpful!

I am very satisfied with their service. I have a 17yr old vehicle that required a coolant flush. It was reasonably priced and I was told that I could come by anytime to have it topped up if needed. Well, turns out the coolant reservoir has a small leak so have had to return several times for a top up. The staff has always been kind and helpful. Recently, I was told that a top up cost $6. No problem, happy to pay it! However, they are not consistent. The first time, they made it sound like it was a mistake on my part. I explained that it had been free up until that point but happily paid the $6 and communicated that I just wanted consistent information. The very next time I went, it was free and the staff said “we are family here, we take care of our people.” AWESOME!! Now, tell me why, when I showed up today, they acted like none of that had occurred before and it will be $6. AGAIN, it’s not about the measly $6, it’s the consistency and not making me feel like I’m the fool. Idk if it depends on what manager is on that day but just be consistent!!

Fast and easy, great service.

Dealer oil change is $25 less than here. Will now go to dealer for further oil changes.

Fast and really friendly

I was there to do my regular oil change

Nobody has ever pulled filters @ oil changing spots before. I’m a little weary cause on Fox 5 years ago they did a sting operation on Jiffy lube and they failed. Eric the cool guy with glasses. Ask to speak to him. At this point I’ll never take my vehicle anywhere else. But to Eric. They gave me $10 off for the purchase of both filters.

Quick service. Friendly and very courteous.

Always great service and very thorough. We always us this location in Martinsburg Wv

I can't say I've ever *enjoyed* an oil change before and at first I was a little miffed that it wasn't the kind of place where I sit in my car while they do it. But it was super quick, and everything they did was talked through by the most delightful dude, he was so fun and we had a good time chatting about the stickers on my car. Got a good oil change, plus they clean your windshield and floormats! I was super impressed and recommend they highly!

In amd out easy!!

Great service..nice staff reasonably priced!