Customer Reviews for Jiffy Lube 1109 N QUEEN ST, MARTINSBURG, WV, 25401-3602
Customers at N Queen St talk about:
Customer service
Service speed
Value
Trust
Affordability
Judith M.
May 15, 2026
Cassie S.
May 08, 2026
Always such a quick and painless visit. The guys are super knowledgeable, kind, and fun. They always let me know what to look out for and things that I need to take care of ahead of time even though I just come for an oil change. Highly recommend!
Zach M.
May 02, 2026
In at 835 out by 9. They always treat me good at this one. Went to valvoline once and it was a mistake.
Ashthemom25
Apr 24, 2026
Always great service and affordable prices!
Paula K.
Apr 21, 2026
Dan H.
Apr 17, 2026
Fast, honest and friendly. What more can I say?
Joe M.
Apr 16, 2026
Friendly service answered all questions. Service was performed wuickly
cynthia Y.
Apr 15, 2026
Excellent and supportive customer service. My service was efficient and professional. I truly recommend Jiffy Lube for your oil change service.
Chris V.
Apr 15, 2026
Courteous, quick and efficient. What more can you ask for!
Michael J.
Apr 15, 2026
Travis K.
Apr 13, 2026
The employee's were very friendly and efficient. Very happy with the services and employees.
Peggy B.
Apr 10, 2026
2nd time I’ve been and was in and out in no time at all. Also like that they don’t try to sell you services you don’t really need
James C.
Apr 06, 2026
Jackie L.
Apr 02, 2026
Jessica D.
Mar 26, 2026
Georgina S.
Mar 16, 2026
They have to be the happiest and most personable crew on earth. KUDOS!!
Bradley H.
Mar 14, 2026
Geri F.
Mar 10, 2026
Kamron L.
Mar 07, 2026
Very fast very knowledgeable people very cheap
Mark G.
Feb 16, 2026
Very good mechanics..
Jayne S.
Feb 10, 2026
I was in and out in under 15 minutes beginning at 12 noon! Impressive
SelfLove1st
Jan 26, 2026
I used to go to Jiffy Lube all the time until I found out that they were skipping out on some things. I just so happen to go to Jiffy Lube Saturday 1/24/26 I actually felt really good. I didn’t feel any negative vibes. I was in and out within 18 minutes. I received the signature and tire rotations. I paid 105 walking out of the door using a $12 discount coupon.
Kenny A.
Jan 21, 2026
Russian S.
Jan 18, 2026
Amazing happy friendly people. Highly recommend going here for oil change and anything else you might need checked up on. Did oil change and everything within 20 min amazing.
Irene C.
Jan 10, 2026
Very nice 1st time there
Michael M.
Dec 23, 2025
Very quick and nice
Kelsie A.
Dec 20, 2025
2Blessed2Be S.
Dec 18, 2025
Very professional and friendly staff
Peggy D.
Dec 12, 2025
Was a fast service and very helpful!
Cheri
Dec 11, 2025
Amanda B.
Dec 05, 2025
I am very satisfied with their service. I have a 17yr old vehicle that required a coolant flush. It was reasonably priced and I was told that I could come by anytime to have it topped up if needed. Well, turns out the coolant reservoir has a small leak so have had to return several times for a top up. The staff has always been kind and helpful. Recently, I was told that a top up cost $6. No problem, happy to pay it! However, they are not consistent. The first time, they made it sound like it was a mistake on my part. I explained that it had been free up until that point but happily paid the $6 and communicated that I just wanted consistent information. The very next time I went, it was free and the staff said “we are family here, we take care of our people.” AWESOME!! Now, tell me why, when I showed up today, they acted like none of that had occurred before and it will be $6. AGAIN, it’s not about the measly $6, it’s the consistency and not making me feel like I’m the fool. Idk if it depends on what manager is on that day but just be consistent!!
Heather H.
Nov 15, 2025
Chris O.
Nov 12, 2025
Barry C.
Oct 29, 2025
Fast and easy, great service.
Norma T.
Oct 19, 2025
Ron P.
Sep 23, 2025
Dealer oil change is $25 less than here. Will now go to dealer for further oil changes.
Kerry G.
Sep 20, 2025
Fast and really friendly
Cory D.
Sep 16, 2025
MANFOUO I.
Sep 13, 2025
I was there to do my regular oil change
Jack W.
Aug 16, 2025
Cheryl L.
Aug 02, 2025
NoVa C.
Aug 01, 2025
Nobody has ever pulled filters @ oil changing spots before. I’m a little weary cause on Fox 5 years ago they did a sting operation on Jiffy lube and they failed. Eric the cool guy with glasses. Ask to speak to him. At this point I’ll never take my vehicle anywhere else. But to Eric. They gave me $10 off for the purchase of both filters.
N W.
Jul 02, 2025
Quick service. Friendly and very courteous.
robert S.
Jun 23, 2025
Randy T.
Jun 09, 2025
Always great service and very thorough. We always us this location in Martinsburg Wv
Lori M.
Jun 07, 2025
Charles K.
Jun 06, 2025
Sara W.
Jun 02, 2025
I can't say I've ever *enjoyed* an oil change before and at first I was a little miffed that it wasn't the kind of place where I sit in my car while they do it. But it was super quick, and everything they did was talked through by the most delightful dude, he was so fun and we had a good time chatting about the stickers on my car. Got a good oil change, plus they clean your windshield and floormats! I was super impressed and recommend they highly!
LaVonne B.
Jun 01, 2025
In amd out easy!!
Jennifer R.
Feb 20, 2024
Great service..nice staff reasonably priced!