Posted under Car Suspension

When you’re driving, you want to cruise along; confident, comfortable and in control. You don’t want to bump along, distracted by vehicle vibrations and strange sounds. It’s your vehicle’s suspension system that determines how well your vehicle handles and the smoothness of your ride.


When you have car suspension problems, you may notice:

  • Bumping, bouncing and vibrations,
  • The vehicle pulling to one side, or, 
  • A momentary loss of control, especially when coming out of a turn

You may hear a persistent rattle, too.

These symptoms of suspension trouble make driving less fun and less safe. Consider bringing your vehicle in for service, even if it’s not due for routine maintenance. Why wait when car suspension problems can compromise your comfort and safety and that of your passengers? After the issue is identified and solved, you’ll feel more confident and in control when you get behind the wheel.

Typically, it's recommended that the steering and suspension system be inspected at least once per year (every 12 months or 12,000 miles). However, you should check your owner’s manual for the specific schedule for your vehicle. If you can't locate your owner's manual, don't worry: Jiffy Lube® technicians can access your vehicle's maintenance schedule and the recommended procedures.


The suspension system maintains the relationship between the vehicle’s wheels and body. It’s this relationship that helps determine the smoothness of the ride and — even more important — how easy it is to steer.

What does suspension in a car do? Simply put, it:

  • Interacts with the steering system, enabling you to control your vehicle,
  • Minimizes the jolt caused by the contact between the tires and the road, so you won’t feel every rock or bump, and,
  • Keeps the body of the vehicle stable when you brake and then when you accelerate

So, you can see how important it is to both your comfort and safety to solve car suspension problems correctly and promptly. When you feel or hear something amiss, bring your vehicle to Jiffy Lube. Consistent, timely maintenance is key to ensuring the suspension system performs as engineered. 


There are various suspension systems in use today, but the most common is the MacPherson strut setup or a modified version of it. This integrated strut and/or shock absorber and spring assembly was originally designed by American automotive engineer Earle S. MacPherson. 

In a typical suspension system, these components work together:

  • Shocks and/or struts
  • Steering knuckle 
  • Ball joints
  • Steering gearbox (also known as steering box or steering rack) 
  • Bearings, seals or hub units
  • Bushings
  • Tie-rod ends

The above list reflects what is standard for most vehicles on the road, but it is not intended to be exhaustive. Technology is continually evolving, and manufacturers are always working to improve ride and handling, so vehicle suspension systems have become more complex than Mr. MacPherson could possibly have envisioned. To learn more about the operation and maintenance of your suspension system, refer to your vehicle owner’s manual.

Or turn to Jiffy Lube. You’ll find technicians who can do more than answer the question, “What does suspension in a car do?” They have access to manufacturer recommendations for your car, minivan, truck or SUV and are trained to help optimize the performance and longevity of its suspension system.


Whether you come in with car suspension problems, or are just seeking routine inspection and maintenance, trained Jiffy Lube technicians are ready to deliver the services you’re looking for.

  1. You’ll be asked about your driving style. Knowing how you drive (do you regularly carry heavy loads?) and where you drive (have you recently hit a pothole?) can help the Jiffy Lube technician tailor the suspension service to you and your vehicle.
  2. A visual inspection of your vehicle’s suspension will be performed. This is standard with every Jiffy Lube Signature Service® Oil Change, but it can also be performed as a standalone service.
  3. Further diagnostic testing may follow. This will only occur after the Jiffy Lube technician explains why it’s necessary, and you approve the service.
  4. Key components will be examined. Shocks, struts, ball joints, tie-rod ends, and bushings are normal wear items that may need to be replaced.
  5. You’ll be provided a written estimate for any recommended work. The Jiffy Lube technician will welcome your questions and wait for your approval before the work is done.


Regular, professional preventive maintenance will help keep your vehicle operating as engineered. This is good for you, because you’re more likely to keep rolling reliably along in a car you can count on. It’s also good for your wallet, because if caught early, comparatively speaking small fixes won’t turn into expensive repairs.

When you visit Jiffy Lube®, you can count on services performed by trained technicians. It’s all part of the Jiffy Lube commitment to your vehicle’s performance and your comfort and safety.

Fix Your Suspension at Jiffy Lube

Please note: Not all Jiffy Lube® service centers offer suspension services. Please call ahead or check the website to ensure the service is available.