Grand Forks
Jiffy Lube Multicare®
Oil Changes, Brakes, Batteries, Tire Services and more vehicle maintenance services in grand forks, ND
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- Part of Bakken Lube Group
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Store Reviews
Customers at Grand Forks talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Damien A.
Jul 31, 2026
Joy H.
Jul 19, 2026
I visited Grand forks Jiffy lube on Monday 7-13-26. It was a very hot day and so was the weekend before and my check engine light came on. I was greeted by a kind and professional technician/mechanic. After informing the technician which oil change service i wanted and telling him I had a $10 coupon off, I was directed to the waiting area. I went in and witness a customer upset and not happy with his car service. The unhappy costumer had a speech impediment which made his complaint take longer to express. The manager behind the counter informed the unhappy customer of Jiffy lube policy and the work on his car was a suggestion and he may still need to take it to a car repair shop. And he could not and would not give him the owner phone number. The unhappy customer went on for about 10 minutes and was not excepting Jiffy lube policies or the managers answer and proceeded to call the Police. I am writing this review not only for the great job Jiffy lube did on my truck (my check engine did go off and my coupon was honored) but I writing to say how fantastic the manager and all the staff handled the unhappy customer. Very patient, very kind and professional. It was a pretty hot day.. for everyone so I thought this could go either way ?? ??
Xavier G.
Mar 15, 2026
Here getting an oil change before a trip back to Minneapolis. I’ve never been here before but the employees are super nice and are going above and beyond. Good conversation and good vibes while we wait for the job to be finished. 10/10 highly recommend
Stephen S.
Feb 16, 2026
Their team was a big help fixing my engine hood latch with wd40 and refilling my wiper fluid! Amazing staff!
Terry R.
Jan 21, 2026
Store Reviews
Customers at Grand Forks talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Damien A.
Jul 31, 2026
Joy H.
Jul 19, 2026
I visited Grand forks Jiffy lube on Monday 7-13-26. It was a very hot day and so was the weekend before and my check engine light came on. I was greeted by a kind and professional technician/mechanic. After informing the technician which oil change service i wanted and telling him I had a $10 coupon off, I was directed to the waiting area. I went in and witness a customer upset and not happy with his car service. The unhappy costumer had a speech impediment which made his complaint take longer to express. The manager behind the counter informed the unhappy customer of Jiffy lube policy and the work on his car was a suggestion and he may still need to take it to a car repair shop. And he could not and would not give him the owner phone number. The unhappy customer went on for about 10 minutes and was not excepting Jiffy lube policies or the managers answer and proceeded to call the Police. I am writing this review not only for the great job Jiffy lube did on my truck (my check engine did go off and my coupon was honored) but I writing to say how fantastic the manager and all the staff handled the unhappy customer. Very patient, very kind and professional. It was a pretty hot day.. for everyone so I thought this could go either way ?? ??
Xavier G.
Mar 15, 2026
Here getting an oil change before a trip back to Minneapolis. I’ve never been here before but the employees are super nice and are going above and beyond. Good conversation and good vibes while we wait for the job to be finished. 10/10 highly recommend
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