HOUSTON -- Jiffy Lube® International named Joel Lamothe, Jr. of AFML, Inc. and Don Fowler of Broadbase, Inc. the 2006 Jiffy Lube® Eastern and Western Division Franchisees of the Year at its 28th Annual Jiffy Lube® International Convention & Trade Show. The two were honored along with other exceptional franchisees at the week-long conference held in Orlando in March.
AFML, Inc. of Augusta, Ga. and Broadbase, Inc. of Lodi, Calif. earned their awards for consistently outstanding execution of the Jiffy Lube® service experience and their leadership in the franchise network. "Joel Lamothe and Don Fowler are passionate about delivering superior service experiences to Jiffy Lube® customers," said Luis Scoffone, president of Jiffy Lube® International. "They have excellent operations, they have innovative employee training programs, their employees and service centers are models for the organization, and they are deeply committed to community service. They are both extremely deserving winners of Franchisee of the Year."
In addition to its Franchisee of the Year awards, Jiffy Lube® International also recognized many other outstanding franchisees. Steve Piesner of Empire Lube based in Bayshore, N.Y. received The Arlene Karlson Heart & Soul Award for his exemplary community service. "Steve and his employees are a true credit to the Jiffy Lube® brand," said Scoffone. "They not only please their customers with first-rate service, they also support a number of local charities and service organizations."
Dan Petrey of Petrey Group received The Harold Burney Award, which honors a Jiffy Lube® franchisee who has shown hard work and dedication not only to Jiffy Lube®, but also to their fellow franchisees. "Dan is an advocate for all of our franchisees, always trying to help them better their businesses," said Scoffone.
Catherine Riente, manager of the Culpeper, Va. Jiffy Lube® owned by STC Management, received the Presidential Recognition Award for outstanding training, operations, and customer service at her location.
Jiffy Lube® Association of Franchisees (JLAF) President Jerry Conway presented Bob Vazquez and Rod Fawson with the JLAF East and West District Manager of the Year Awards. "Rod Fawson and Bob Vazquez have proven to be major contributors to the strength of our Jiffy Lube® system," Conway said. "Franchisees appreciate their tremendous support in helping them deliver the best possible customer experience in our stores."
Awards were also presented in categories including Customer Satisfaction, Facilities, Operations, People, Car Count and Sales Increases, and Total Vehicles Serviced.
Jiffy Lube®, with more than 2,200 service centers in North America, services approximately 27.5 million vehicles each year. Jiffy Lube® pioneered the fast oil change industry in 1979 by establishing the first drive-through service bay, providing customers with faster professional service for their vehicles.
Headquartered in Houston, Jiffy Lube® International is a wholly owned, indirect subsidiary of Shell Oil Company. Visit www.jiffylube.com to learn more about Jiffy Lube® and vehicle care.