HOUSTON -- March 31, 2014 -- Jiffy Lube® International, Inc. recently named Bronco Lube, LLC, "Franchisee of the Year" for its dedication, strength, integrity and support for the Jiffy Lube® brand. With three Jiffy Lube service centers in Florence, S.C., owner and operator Chad Weisbeck displays superior operations through well-trained, committed employees and highly satisfied customers, while continuously investing in industry innovation. The esteemed "Franchisee of the Year" award is presented annually to the franchisee who best exemplifies the Jiffy Lube brand. "I'm delighted to recognize Bronco Lube for its commitment to excellence and strong performance," said Steve Ledbetter, president of Jiffy Lube International. "Bronco Lube not only provides a consistent quality experience to customers each and every day, but also actively serves the community through fundraising and sponsorships -- from local sports groups to the national Muscular Dystrophy Association campaign. Chad has been representing the Jiffy Lube brand for more than 20 years, and I'm proud to honor him with this well-deserved award."
"I'm delighted to recognize Bronco Lube for its commitment to excellence and strong performance," said Steve Ledbetter, president of Jiffy Lube International. "Bronco Lube not only provides a consistent quality experience to customers each and every day, but also actively serves the community through fundraising and sponsorships -- from local sports groups to the national Muscular Dystrophy Association campaign. Chad has been representing the Jiffy Lube brand for more than 20 years, and I'm proud to honor him with this well-deserved award."
Bronco Group earned the "Franchisee of the Year" honor for its ongoing contributions to the Jiffy Lube brand:
- Growing the business throughout the past four years, including a 31.6 percent increase in customer satisfaction and 20.7 percent increase in customer growth in 2013
- Taking a leadership role in testing new products and services for the Jiffy Lube system, including Jffy Lube Brakes & Services℠ offerings, which have been extended to all three Bronco Lube service centers. Additionally, Bronco Lube opened a five bay acquisition building offering the full line of services.
- Implementing a robust best practice training program for employees
- Giving back to the community through sponsorships and fundraising including the American Heart Association and the Muscular Dystrophy Association
- Remodeling service centers to offer secluded areas for facilitating service reviews and accommodating families with child-friendly lounges
"On behalf of Bronco Lube, we're thrilled to receive this distinction. My wife Silvia and I have owned and operated Jiffy Lube service centers since 2002. We're dedicated to providing our customers with the best possible experience in addition to providing our employees with a positive, work environment," said Chad Weisbeck.
About Jiffy Lube
Jiffy Lube International, Inc. ("Jiffy Lube"), with more than 2,000 franchised service centers in North America, serves approximately 22 million customers each year. Jiffy Lube pioneered the fast oil change industry in 1979 by establishing the first drive-through service bay, providing customers with fast, professional service for their vehicles. Headquartered in Houston, Jiffy Lube is a wholly owned, indirect subsidiary of Shell Oil Company. Visit www.JiffyLube.com to learn more about Jiffy Lube and vehicle care.
About Shell Oil Company
Shell Oil Company is an affiliate of the Royal Dutch Shell plc, a global group of energy and petrochemical companies with 90,000 employees in more than 80 countries. We deliver a diverse range of energy solutions and petrochemicals to customers worldwide. These include transporting and trading oil and gas, marketing natural gas, producing and selling fuel for ships and planes, generating electricity and providing energy efficiency advice. We also produce and sell petrochemical building blocks to industrial customers globally, and we are investing in making renewable and lower-carbon energy sources competitive for large-scale use. In the U.S., we operate in 50 states and employ more than 20,000 people delivering energy in a responsible manner. For more information, visit www.shell.us.
Notes to Editors
The companies in which Royal Dutch Shell plc directly and indirectly owns investments are separate entities. In this press release "Shell", "Shell group" and "Royal Dutch Shell" are sometimes used for convenience where references are made to Royal Dutch Shell plc and its subsidiaries in general. Likewise, the words "we", "us" and "our" are also used to refer to subsidiaries in general or to those who work for them. These expressions are also used where no useful purpose is served by identifying the particular company or companies. ''Subsidiaries'', "Shell subsidiaries" and "Shell companies" as used in this press release refer to companies in which Royal Dutch Shell either directly or indirectly has control, by having either a majority of the voting rights or the right to exercise a controlling influence. The companies in which Shell has significant influence but not control are referred to as "associated companies" or "associates" and companies in which Shell has joint control are referred to as "jointly controlled entities". In this press release, associates and jointly controlled entities are also referred to as "equity-accounted investments". The term "Shell interest" is used for convenience to indicate the direct and/or indirect (for example, through our 23% shareholding in Woodside Petroleum Ltd.) ownership interest held by Shell in a venture, partnership or company, after exclusion of all third-party interest.
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