E Arrow Hwy
Jiffy Lube Multicare®
Oil Changes, Brakes, Batteries, Tire Services and more vehicle maintenance services in covina, CA
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- Part of Najjar Lube Centers, Inc.
Popular Times
Store Reviews
Customers at E Arrow Hwy talk about:
Customer service
Service speed
Trust
Workmanship quality
Value
Anastasia B.
May 01, 2026
This is my go-to spot. When I visited last time, I was told they were busy and there would be a wait because they were short staffed . The worker suggested I may want to return later. I asked how long the wait time would be and they said 30 minutes, which is a normal wait time in my experience Strangely there were no other customers and I was the only one in the waiting room. There were two people working that I had counted and no other cars in the other bays. My car was serviced in 30 minutes or slightly less time. No complaints about the visit besides getting the impression the worker would rather I return on a later day. However both workers were pleasant, professional, and polite.
Martha P.
Apr 29, 2026
Ken L.
Apr 24, 2026
Cindy A.
Apr 20, 2026
When something unforseen goes wrong, and instead of making excuses, Jiffy Lube dove in to resolve the issue. A fuse was apparently dislodge causing sensors and locking mechanisms to not work. Communication was key, responsibility was never denied and the buck was never passed. They restored my faith in the human race. Thank you to Dave, John and Leo in Pomona and to Frank and crew in Covina. What could have been a nightmare was resolved with the utmost professionalism.
jim L.
Apr 19, 2026
Great quick and courageous service.
Store Reviews
Customers at E Arrow Hwy talk about:
Customer service
Service speed
Trust
Workmanship quality
Value
Anastasia B.
May 01, 2026
This is my go-to spot. When I visited last time, I was told they were busy and there would be a wait because they were short staffed . The worker suggested I may want to return later. I asked how long the wait time would be and they said 30 minutes, which is a normal wait time in my experience Strangely there were no other customers and I was the only one in the waiting room. There were two people working that I had counted and no other cars in the other bays. My car was serviced in 30 minutes or slightly less time. No complaints about the visit besides getting the impression the worker would rather I return on a later day. However both workers were pleasant, professional, and polite.
Martha P.
Apr 29, 2026
Ken L.
Apr 24, 2026

