N Prospect Ave
Oil Changes, Filters, Fluids, Wipers and more vehicle maintenance services in champaign, IL
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- Part of Illinois Lube Group
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Store Reviews
Customers at N Prospect Ave talk about:
Customer service
Service speed
Trust
Workmanship quality
Value
James F.
May 30, 2026
Dakota went above and beyond today. He is a star employee. I actually have been avoiding jiffy lube for quite some time due to a prior poor experience at a different location but went in today with a coupon. Dakota made sure that today more than made up for that prior experience. He was really able to win back my trust and I do plan on coming back purely because of the high quality customer service and going above and beyond in helping me with my concerns. He was also doing an excellent job being kind and patient with training Joseph today. Joseph was also very friendly and helpful. He was very detailed oriented and made sure that every step of the process was done well. I highly recommend not only this jiffy lube location but also these two employees in particular.
Angela G.
May 29, 2026
When I moved to Champaign, Illinois in 1999, I just randomly picked Jiffy Lube to service my car. At my very first visit, the service manager came out to speak with me and showed me the air filter to my car. I was just bracing myself for the predicted “your air filter is shot and you will need a new one. But it just so happens that we sell air filters at the low, low price of X.” That isn’t what happened. The service manager just showed me that my air filter was in great shape as was the car in general. That exchange stuck with me because I was a dumb dumb about cars (still kind of am). I could easily have been upsold an air filter I didn’t need, but that isn’t what happened. I’ve been a steady customer since that visit in 1999, and I feel that I’ve been treated with respect and integrity each time. And to bring the moment full circle, when I was last at Jiffy Lube this week to get my car serviced one last time before moving away from the Champagne area, the service manager showed me the air filter. This time, unfortunately, the air filter had been an Airbnb to mice and was pretty much shredded. So yeah, I did have to get a new air filter this time. ??
Patrick W.
May 22, 2026
Quick service and considerate employees.
Cheryl C.
May 19, 2026
Brianna X.
May 19, 2026
Great and fast service!
Store Reviews
Customers at N Prospect Ave talk about:
Customer service
Service speed
Trust
Workmanship quality
Value
James F.
May 30, 2026
Dakota went above and beyond today. He is a star employee. I actually have been avoiding jiffy lube for quite some time due to a prior poor experience at a different location but went in today with a coupon. Dakota made sure that today more than made up for that prior experience. He was really able to win back my trust and I do plan on coming back purely because of the high quality customer service and going above and beyond in helping me with my concerns. He was also doing an excellent job being kind and patient with training Joseph today. Joseph was also very friendly and helpful. He was very detailed oriented and made sure that every step of the process was done well. I highly recommend not only this jiffy lube location but also these two employees in particular.
Angela G.
May 29, 2026
When I moved to Champaign, Illinois in 1999, I just randomly picked Jiffy Lube to service my car. At my very first visit, the service manager came out to speak with me and showed me the air filter to my car. I was just bracing myself for the predicted “your air filter is shot and you will need a new one. But it just so happens that we sell air filters at the low, low price of X.” That isn’t what happened. The service manager just showed me that my air filter was in great shape as was the car in general. That exchange stuck with me because I was a dumb dumb about cars (still kind of am). I could easily have been upsold an air filter I didn’t need, but that isn’t what happened. I’ve been a steady customer since that visit in 1999, and I feel that I’ve been treated with respect and integrity each time. And to bring the moment full circle, when I was last at Jiffy Lube this week to get my car serviced one last time before moving away from the Champagne area, the service manager showed me the air filter. This time, unfortunately, the air filter had been an Airbnb to mice and was pretty much shredded. So yeah, I did have to get a new air filter this time. ??
Patrick W.
May 22, 2026
Quick service and considerate employees.

