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Guadalupe St

Oil Changes, Filters, Fluids, Wipers and more vehicle maintenance services in austin, TX

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Hours

  • Today
    8:00 AM to 7:00 PM
  • Tomorrow
    8:00 AM to 7:00 PM
  • Wednesday
    8:00 AM to 7:00 PM
  • Thursday
    8:00 AM to 7:00 PM
  • Friday
    8:00 AM to 7:00 PM
  • Saturday
    8:00 AM to 7:00 PM
  • Sunday
    9:00 AM to 4:00 PM
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Featured Services

Store Reviews

Customers at Guadalupe St talk about:

Customer service

Service speed

Trust

Value

Workmanship quality

Roy H.

Apr 29, 2026

12345

Gabe was a sweetheart he is such a good worker I cant wait to come back

Mary G.

Apr 20, 2026

12345

THIS WAS MY FIRST VISIT TO JIFFY LUBE. MY EXPERIENCE WAS A POSITIVE ONE BECAUSE I SAT IN MY CAR WHILE THE WORK WAS DONE, AND IT WAS A TIME SAVER EVEN THOUGH THERE WERE LINES OF CUSTOMERS. THE ATTENDENT THAT APPROCHED ME WAS FRIENDLY AND VERY ATTENTIVE WITH MY CONCERNS. I ASKED WHAT TYPE OF OIL HE WOULD RECOMMEND FOR THE MODEL OF MY AUTO? HE IMMEDIATELY RESEARCHED THE MODEL OF MY CAR AND GAVE ME TWO CHOICES OF SYNTHETIC OIL I COULD USE. I CHOSE THE BEST ONE AND IN NO TIME WORK COMPLETED AND WAS ON MY WAY TO OTHER ERRANDS FOR THE DAY. THIS IS THE FIRST TIME THERE AND DO PLAN TO RETURN. THE PRICE I PAID WAS LOWER THAN WHERE I USUALLY GO WHERE APPOINTMENTS ARE NECESSARY AND YOU SIT IN THE WAITING ROOM. I SAT IN THE COMFORT OF MY CAR. THE PRICE INCLUDED, OIL, FILTER, CHECKING THE TIRES AND A SMILE WITH THE SERVICE.

Anthony A.

Mar 30, 2026

12345

The employees were friendly and took care of my oil change promptly and it is an exceptional clean facility.

Rayfeon J.

Mar 25, 2026

12345

combsaaron

Mar 23, 2026

12345

I went into Jiffy Lube expecting a quick, routine oil change—nothing complicated, just basic service. Instead, it turned into one of the most frustrating experiences I’ve had with any auto shop. From the moment I pulled in, there was confusion. No one clearly directed me where to go, and I sat in my car longer than necessary while employees walked around without acknowledging me. It already felt disorganized. When someone finally approached, there was no real greeting—just a rushed, almost annoyed tone asking what I needed. It didn’t feel welcoming at all, more like I was inconveniencing them by being there. After I explained I just needed a simple oil change, they tried to upsell me immediately. Before even checking the vehicle, they were pushing extra services I didn’t ask for or need. The wait time was much longer than advertised. What should have been a quick in-and-out service turned into a drawn-out process with no updates or communication about delays. While waiting, I noticed employees joking around and moving slowly, which made it even more frustrating knowing my time wasn’t being respected. When they finally started working on my car, I felt uneasy watching the lack of coordination. It didn’t seem like a well-run team—more like people guessing their way through the job. At one point, they came back with a list of “urgent” issues that felt exaggerated. It came across more like a sales tactic than genuine concern for the vehicle. I declined the additional services, and their attitude noticeably changed. The friendliness disappeared, and the interaction became short and cold. Communication throughout the process was poor. I had to ask multiple times what was going on instead of being kept informed. When the service was supposedly complete, there was no real explanation of what was done—just a quick handoff and a push to pay. The pricing also felt higher than expected for such basic work, especially considering the overall experience. After leaving, I noticed things didn’t feel quite right with the car, which made me question the quality of the work done. The lack of attention to detail was obvious. It didn’t give me confidence that the job was performed carefully or thoroughly. Customer service was easily the biggest issue. A simple level of professionalism and respect would have made a huge difference. Instead, it felt rushed, transactional, and careless from start to finish. Overall, it was a disappointing experience that didn’t meet even basic expectations for a routine service. I won’t be returning, and I’d strongly think twice before recommending that location to anyone looking for reliable and professional automotive care.

Store Reviews

Customers at Guadalupe St talk about:

Customer service

Service speed

Trust

Value

Workmanship quality

Roy H.

Apr 29, 2026

12345

Gabe was a sweetheart he is such a good worker I cant wait to come back

Mary G.

Apr 20, 2026

12345

THIS WAS MY FIRST VISIT TO JIFFY LUBE. MY EXPERIENCE WAS A POSITIVE ONE BECAUSE I SAT IN MY CAR WHILE THE WORK WAS DONE, AND IT WAS A TIME SAVER EVEN THOUGH THERE WERE LINES OF CUSTOMERS. THE ATTENDENT THAT APPROCHED ME WAS FRIENDLY AND VERY ATTENTIVE WITH MY CONCERNS. I ASKED WHAT TYPE OF OIL HE WOULD RECOMMEND FOR THE MODEL OF MY AUTO? HE IMMEDIATELY RESEARCHED THE MODEL OF MY CAR AND GAVE ME TWO CHOICES OF SYNTHETIC OIL I COULD USE. I CHOSE THE BEST ONE AND IN NO TIME WORK COMPLETED AND WAS ON MY WAY TO OTHER ERRANDS FOR THE DAY. THIS IS THE FIRST TIME THERE AND DO PLAN TO RETURN. THE PRICE I PAID WAS LOWER THAN WHERE I USUALLY GO WHERE APPOINTMENTS ARE NECESSARY AND YOU SIT IN THE WAITING ROOM. I SAT IN THE COMFORT OF MY CAR. THE PRICE INCLUDED, OIL, FILTER, CHECKING THE TIRES AND A SMILE WITH THE SERVICE.

Anthony A.

Mar 30, 2026

12345

The employees were friendly and took care of my oil change promptly and it is an exceptional clean facility.

Amenities

  • Featuring Pennzoil
  • Stay in Car
  • Wait in Lounge
  • Gift Cards Accepted
  • Courtesy Fluid Top-Off
  • Free Refreshments
  • Special Financing Available
Jiffy Lube employee walking customer through service review

About Us

Team Car Care East

Team Car Care East, dba Jiffy Lube, is one of the largest franchisee of quick lube retail service stores in the country. Operating over 230 Jiffy Lube locations serving nearly 3 million guests each year with more than 2,500 professional teammates, Team Car Care strives to provide a WOW experience for every valued guest on every visit.

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