Pantops Center
Jiffy Lube Multicare®
Oil Changes, Brakes, Batteries, Tire Services and more vehicle maintenance services in charlottesville, VA
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- Part of Virginia Group
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Store Reviews
Customers at Pantops Center talk about:
Customer service
Service speed
Trust
Workmanship quality
Deborah T.
Jun 03, 2026
I explained everything very clearly and very professional, but yet it was friendly enough that you felt very comfortable. There really did a good job. I set my car while they did the oil change and just really enjoyed it watching them work and what they knowledge they had all about the cars. I was really impressed. The manager was awesome.
Rachel F.
May 29, 2026
The kids' area and bathroom amenities are much appreciated by this busy mama. Very woman-friendly and kid-friendly location. It is rare to be actually comfortable while you wait for your car to be serviced. Also very fast. Thanks.
Ivy W.
May 27, 2026
There are three gentleman that assisted me that really made the inconvenience of car troubles bearable. I came for new brakes but they let me know that I also desperately needed new front tires, and since I don’t have much knowledge of car repairs, I asked a lot of questions regarding the process & costs. Each of the three gentlemen were very kind & willing to answer them all. There was also a discrepancy with pricing which was quickly resolved & I am very grateful to the gentleman that did. The only reason I am not choosing 5 stars is because there was one gentleman that doesn’t seem to enjoy working here or dealing with customers, I believe his name was David. Within earshot of me he called another customer impatient because she wanted to get a rough ETA for when her car would be ready. When I asked a question about the internet, even though he answered my question & followed up with me which I do appreciate, his demeanor made me feel as though I was disturbing him. Overall I would recommend this location & return simply because of the 3 gentlemen that made it worth while. Marquis, CJ (Charles B., I believe), and Joe, y’all are truly awesome!! *Edited to include names after reviewing receipt/paperwork
George P.
May 21, 2026
Efficient oil change in no more than 15 minutes
Katie H.
Apr 28, 2026
David, Joe, and CJ were super helpful and got me in and out for my oil change! They were patient with helping me figure out what I needed and made it a great experience with some laughs!
Store Reviews
Customers at Pantops Center talk about:
Customer service
Service speed
Trust
Workmanship quality
Deborah T.
Jun 03, 2026
I explained everything very clearly and very professional, but yet it was friendly enough that you felt very comfortable. There really did a good job. I set my car while they did the oil change and just really enjoyed it watching them work and what they knowledge they had all about the cars. I was really impressed. The manager was awesome.
Rachel F.
May 29, 2026
The kids' area and bathroom amenities are much appreciated by this busy mama. Very woman-friendly and kid-friendly location. It is rare to be actually comfortable while you wait for your car to be serviced. Also very fast. Thanks.
Ivy W.
May 27, 2026
There are three gentleman that assisted me that really made the inconvenience of car troubles bearable. I came for new brakes but they let me know that I also desperately needed new front tires, and since I don’t have much knowledge of car repairs, I asked a lot of questions regarding the process & costs. Each of the three gentlemen were very kind & willing to answer them all. There was also a discrepancy with pricing which was quickly resolved & I am very grateful to the gentleman that did. The only reason I am not choosing 5 stars is because there was one gentleman that doesn’t seem to enjoy working here or dealing with customers, I believe his name was David. Within earshot of me he called another customer impatient because she wanted to get a rough ETA for when her car would be ready. When I asked a question about the internet, even though he answered my question & followed up with me which I do appreciate, his demeanor made me feel as though I was disturbing him. Overall I would recommend this location & return simply because of the 3 gentlemen that made it worth while. Marquis, CJ (Charles B., I believe), and Joe, y’all are truly awesome!! *Edited to include names after reviewing receipt/paperwork

